Pom Pom

Pom Pom reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. r

   ron VIP

   London25 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   My fault I did not realise until I arrived that the restaurant is in a hotel that’s a red flag for me .. hotels are for sleeping not eating.. and this didn’t disappoint The menu description of the food was nowhere near what was served black garlic encrusted rib eye with no crusting to be seen food was poor service was pleasant but unhelpful we won’t be back
   

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2. R

   Rebecca VIP

   Louisville33 reviews

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole experience was stellar! We were greeted in the driveway of the hotel, car was valeted, they explained how to get there, host escorted us to the elevator, table was amazing, sunset was gorgeous, server was phenomenal, drinks were on point, we had a blast! Highly recommend! 10 out of 10 in all categories!
   

   Pom PomResponded 7 days ago

   Dear Rebecca, Thank you for your wonderful feedback. We’re delighted to hear that every aspect of your visit—from the warm welcome to the exceptional service, cocktails, and breathtaking sunset—made for a memorable experience. Your kind words and perfect rating truly mean a lot to our team. We look forward to welcoming you back again soon! Best wishes, Gabriela Kok
   

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3. J

   Jennifer VIP

   New York City20 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about this place was fantastic. The view is breathtaking, the food is unique and delicious, the cocktails were amazing, and our server, Daniella, was extremely attentive. Everyone was kind and made it a great evening.
   

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   Pom PomResponded 7 days ago

   Dear Jennifer, Thank you so much for your kind words. We're thrilled to hear you enjoyed the breathtaking views, food and cocktails. It's especially wonderful to know that Daniella and the rest of the team made your evening truly special. We appreciate your support and hope to welcome you back again soon for another memorable experience. Best wishes, Gabriela Kok
   

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4. G

   Geneve

   Caribbean1 review

   3.0

   Dined on April 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Thank you for the experience. While the overall visit was fine, I wanted to share a few points for your consideration. The reservation specifically noted that the occasion was a birthday celebration. Unfortunately, this was neither acknowledged nor celebrated in any way during our visit. No one inquired about the celebrant or offered any gesture that would align with what is typically expected from a five-star experience; something that is strongly implied in your marketing and branding. Additionally, I attempted to contact the restaurant several times before the reservation to follow up on a few inquiries, but I did not receive a response or returned call. While I recognize that certain gestures are complimentary and not owed, their absence, coupled with the lack of responsiveness, reflects a service dip that is hard to overlook. As a result, I’ll likely take a break from visiting until the expected standard of service returns.
   

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5. A

   Ann Marie VIP

   New York City44 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The cocktails and food were delicious but the entrees arrived well ahead of the starters, so it was a strange experience. We had the cheese bread, the tuna tartare, and the fish chicken and beef skewers. The place is pretty and the banquettes are cozy. Our server was quite distracted, but perhaps they were shorthanded. Tip is included in the bill but she tried to ask us for more, which we found odd. We would go back.
   

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6. L

   Lisa VIP

   London15 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was wonderful. Great customer service. We also.loved the vibe and the food,l. However the music was too loud and seemed like a desperate ,attempt to be trendy. You can believe me that here on island we are well versed on the high end beach club areas of Europe, However, in Cayman,v we want to talk to friends and enjoy the night. Loud dj music during dinner time that doesn't end in dancing later and interrupts conversation is neither cool nor impressive. The overall feel was trying too hard to be something it's not. It could be sooo good if it took into account what we actually want.
   

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7. A

   Andy

   Leicestershire2 reviews

   4.0

   Dined on April 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Amazing atmosphere and vibe, which is definitely the highlight of the experience. However, the food is just average considering the price. You’re mainly paying for the ambiance rather than the culinary experience.
   

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8. K

   Karen

   New York City25 reviews

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 3

   A very beautiful evening at Pom Pom. Hot as the sun sets! Very busy too
   

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9. N

   Nisha

   Memphis/West TN2 reviews

   1.0

   Dined on March 31, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Nothing was to the expectation, fish overcooked and smelled, fingerling potatoes seems to be fried multiple times; squid was ok. Do not recommend
   

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10. M

    Markus

    Hampshire1 review

    4.0

    Dined on March 30, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Nice roof bar bringing something a bit different to the island. Good cocktails and they made us some off menu choices.
    

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