Pilot House Restaurant and Lounge

Reseñas de Pilot House Restaurant and Lounge de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Gran Boston1 reseña

   2.0

   Evaluado el 10 de septiembre de 2017

   1. Global 2

   I never post reviews, but I could not walk away from this one, especially when this is supposed to be fine dining. The Pilot House was recommended to us by a friend. What a disappointment! It was a Saturday night around 6:00 p.m. When we walked in there were four women standing at the hostess station. The two younger ones looked at us like we did something wrong by walking in. First question was, "do you have a reservation." Leading us to believe we needed one. There were no smiles, no pleasant conversation. Sent us to seating outside, there was a wait so we came back in and asked to be seated inside. Asked me again if I had a reservation. Same answer as two minutes before, no, then we were given probably one of the worse seats in the restaurant near the kitchen, half table, half booth. There were plenty of open tables. The next disappointment was the meal. While the main course was acceptable, they ran out of the vegetable we chose and the chef decided which vegetable we should have. There was no return to the table to select another option and when the food was put down before us there was no mention of the substitution. It was only after I asked that an explanation was given. Won't go back and won't be recommending this restaurant to anyone.
   

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