Pied Piper

Reseñas de Pied Piper de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Susan VIP

   Gran Boston64 reseñas

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Love this historic warm venue. Friendly attentive service and the smash burger is outstanding.
   

   ¿Te fue útil?

2. A

   April VIP

   Los Ángeles11 reseñas

   5.0

   Comieron en 29 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Ambiance is great, lighting could be dimmer, service top notch and prices for drinks are very high.
   

   ¿Te fue útil?

3. S

   Susan VIP

   Gran Boston64 reseñas

   5.0

   Comieron en 22 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food and outstanding service is a warm bar setting. The Smash burger is one of the best in the city.
   

   ¿Te fue útil?

4. J

   Judith

   Nueva York20 reseñas

   4.0

   Comieron en 14 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Elegant and relaxed. The soup and grilled cheese was great!
   

   ¿Te fue útil?

5. S

   Susan VIP

   Gran Boston64 reseñas

   5.0

   Comieron en 9 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Warm traditional elegant bar with attentive service and delicious food. The branzino was perfection!!
   

   ¿Te fue útil?

6. A

   Andre

   Sacramento27 reseñas

   4.0

   Comieron en 5 de enero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Beautiful restaurant/bar. Always great service. Asian waiter, don’t recall his name, he is outstanding!
   

   ¿Te fue útil?

7. L

   Luisa

   San Francisco1 reseña

   1.0

   Comieron en 1 de enero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 1

   I had read a previous bad review on this restaurant but the assured me that it was due to a problem they had solved. The meal was really low quality! The four people in our party have the same opinion. The sea bass was chewy, salty and had a terrible combination of flavors ( cooked with chorizo 😳). It was also too fishy, not very fresh at all. The desert could have come from a frozen container from Trader Joe’s… nothing special! And the salad… we could have skipped that no problem. The only good thing was the soup. The service was very slow at first… they took 45 minutes to serve us. And after we complained they brought us things too fast as they brought the fish while we were having our salad. The ambiance was anything but classy with people in several tables hitting their plates with the utensils to call the staff’s attention. I would not recommend this at all.
   

   Pied PiperSe respondió el 27 de enero de 2025

   Dear Ms. Borja, Thank you for sharing your feedback. I deeply apologize for your disappointing dining experience. The quality of the sea bass, dessert, and salad, along with the service delays and rushed pacing, fell far below our standards. The issues you described, including the lack of ambiance, are unacceptable, and I sincerely regret that we did not deliver the experience you were promised. Please know that your feedback has been shared with our culinary and service teams and these concerns have been addressed. I would love the opportunity to regain your trust and welcome you back for a better experience. Please let me know if you would consider returning, and I will personally oversee your visit to ensure it’s nothing short of exceptional. Warm regards, Charlyn C. Pied Piper GM
   

   ¿Te fue útil?

8. S

   Sandra VIP

   Toronto4 reseñas

   1.0

   Comieron en 1 de enero de 2025

   1. Global 1
   2. Comida 3
   3. Servicio 2
   4. Ambiente 1

   Absolutely horrible experience at their New Year’s dinner. Would not recommend to anyone. Food was not great. Our poor waiter did his best but he was given far too many tables to handle.
   

   Pied PiperSe respondió el 27 de enero de 2025

   Dear Ms. Davis, Thank you for sharing your feedback about your New Year’s dinner experience. I sincerely apologize that the food did not meet your expectations and that your evening fell short of what we aim to deliver. I appreciate your acknowledgment of our waiter’s efforts, and I regret that your experience was not up to the high standards we strive to maintain. We value your feedback and would love the chance to welcome you back for the exceptional dining experience you deserve, and I will personally assist with your next visit. Warm regards, Charlyn Contreras Pied Piper General Manager
   

   ¿Te fue útil?

9. W

   Warren

   San Francisco2 reseñas

   5.0

   Comieron en 1 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This is second time be here. It much better than last time time. Will come back again!
   

   ¿Te fue útil?

10. VC

    VickiC

    San Francisco2 reseñas

    3.0

    Comieron en 1 de enero de 2025

    1. Global 3
    2. Comida 2
    3. Servicio 1
    4. Ambiente 5

    Pied piper is our favorite SFO bar. Made NYE reservations to be sure of a table in bar and dinner. Seated in bar, handed a Fixed price dinner menu only. No drink included. Ordered drinks and asked for time to review menu. No bar snacks delivered or offered. Made meal selections and waited. New customers arrived and ordered from regular menu! And bar snacks delivered with drinks. So with no reservations, they had the evening we had wanted! The waitress was not trained to listen when we asked questions. Kept taking husband's bread plate away. Final straw was dessert, delivered something we did not recognize as what was listed on fixed menu. She could not answer or questions. Waited for another waiter to help. Brought each of us another plate of dessert, supposedly menu was not list of options, but a 2- dish separate dessert. We sent it back. Bill was expectedly high. First time Pied Piper failed us. Will think twice before any further dinners. NO reservations and will take a chance for a bar seat. Most disappointing NYE ever.
    

    Pied PiperSe respondió el 27 de enero de 2025

    Dear Ms. Vicki C., Thank you for sharing your feedback about your New Year’s Eve experience at Pied Piper. I’m truly sorry we fell short of your expectations on such a special evening. The confusion with the menus, lack of bar snacks, service issues, and dessert mishap are not reflective of the experience we strive to provide. I truly value your loyalty and would love the opportunity to make it right. Please allow us to welcome you back for a more enjoyable experience. Feel free to reach out to me directly so I can personally assist in arranging your next visit. Warm Regards, Charlyn Contreras Pied Piper General Manager
    

    ¿Te fue útil?