Piccolino - Knutsford

Piccolino - Knutsford reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nicola

   Cheshire1 review

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely night celebrating a birthday, food was excellent and staff were very helpful. One of the party has a nut allergy and this was fully accommodated. We will definitely be returning.
   

   Piccolino - KnutsfordResponded on April 13, 2025

   Thank you for the kind words! We're glad you enjoyed the celebration and that we could accommodate the nut allergy. Looking forward to welcoming you back soon! Best regards Gianluca General Manager
   

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2. S

   Samantha

   North Wales7 reviews

   3.0

   Dined on April 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Loved being outdoors on the terrace and the food we ordered was very good. But the number of out of stock products and the lack of beer!! was a huge issue for us
   

   Piccolino - KnutsfordResponded on April 13, 2025

   Ciao Samantha, Thank you for leaving a review. Sorry to hear you were disappointed. Unfortunately, due to higher demand and delivery issues we have had some out of stock items, but 95% of the menu was available. All the beers were available yesterday. We have Moretti on draft, Peroni Nastro Azzurro, Peroni Capri, Peroni Gran Riserva, Menabrea, Neck oil, Ichnusa and Moretti Zero by bottle that you could have to choose from. Best regards Gianluca General Manager
   

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3. R

   Rob VIP

   Cheshire15 reviews

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant Manager here has created the best Piccolinos I’ve visited. Everyone working here is brilliant.
   

   Piccolino - KnutsfordResponded on April 5, 2025

   Thank you very much for the kind words Rob! See you back soon. Best regards Gianluca General Manager
   

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4. E

   Elizabeth VIP

   Cheshire2 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was outstanding a real authentic restaurant.
   

   Piccolino - KnutsfordResponded on March 15, 2025

   Thank you so much for your kind words Elizabeth! We're thrilled to hear that you had an outstanding experience and appreciated the authenticity of our restaurant. We look forward to welcoming you back soon! 😊 Best regards Gianluca General Manager
   

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5. A

   Alun

   London8 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff - helpful and friendly. Lovely food and good value
   

   Piccolino - KnutsfordResponded on February 25, 2025

   Ciao Alun. Thank you very much for the 5 stars*review! Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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6. C

   Carol

   Cheshire1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From start to finish our experience was excellent. I was meeting two friends and was worried about walking in alone, the staff were lovely and put me at ease as I sat at the bar and ordered a drink. We were not rushed, our table was fab. The service was first class, so attentive but not pushy. The food was delicious. The atmosphere in the restaurant was wonderful, with a great buzz throughout.
   

   Piccolino - KnutsfordResponded on February 25, 2025

   Ciao Carol. Thank you very much for your fantastic feedback ! We're thrilled to hear you enjoyed your meal and service in our restaurant. Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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7. P

   Paul VIP

   Manchester12 reviews

   2.0

   Dined on February 13, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food is good and the atmosphere is nice, but the service is poor. The waiter was rude and arrogant; the type that makes you feel that he's doing you a favour. I won't be going back as a result.
   

   Piccolino - KnutsfordResponded on February 14, 2025

   Thank you for your feedback. We're glad you enjoyed the food and atmosphere but truly regret that your experience with our service fell short. We take this seriously and have sent you a personal email to address your concerns. Best regards Gianluca General Manager
   

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8. R

   Rob VIP

   Cheshire15 reviews

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal as always. The restaurant Manager has created a brilliant team here.
   

   Piccolino - KnutsfordResponded on February 5, 2025

   Ciao Rob. Thank you very much for the 5*stars review! Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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9. P

   Paige

   Manchester1 review

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal. Service and quality of food was excellent. The truffle pasta is incredible - thank you!
   

   Piccolino - KnutsfordResponded on January 3, 2025

   Hi Paige, Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed your meal and that the service and food quality impressed you. The truffle pasta is one of our favorites too, so we’re delighted you loved it! We look forward to welcoming you back soon. Best regards Gianluca General Manager
   

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10. K

    Katie

    London1 review

    1.0

    Dined on December 23, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Staff were not friendly or happy when interacting. We had to ask for water on the table which didn’t arrive until we asked again. The food was average and not good value for money. My pasta was stale and it had been left on the pass for too long before arriving on my table. We went downstairs for a cocktail afterwards and the lady only made the cocktail half way full in glass, so I had to kindly ask for her top this up to make it full. £14 cocktail half way full is not acceptable - she was rude and dismissive. This is usually my go to place in Knutsford but it has gone down hill massively. Its such a shame as a long time customer I’m writing this. I will not be going again and I will not recommend to anyone. Bad experience, overpriced, poor customer service.
    

    Piccolino - KnutsfordResponded on January 3, 2025

    Hi Katie, Thank you for your feedback. While we’re disappointed your visit didn’t meet expectations, we’d like to clarify a few points. To address your concerns, our team works hard to provide attentive service, but it seems we missed the mark with the water on this occasion. Our team checked back during your meal, and no issues with the pasta were raised at the time. We’ll still review your comments to ensure quality is maintained. The cocktail was happily remade for you, and our price for the cocktail you have ordered is £10.45, not £14. We aim to serve drinks to spec and will address your concerns with the team. We tried contacting you, but the number provided wasn’t in service. Please reach out to us directly if you’d like to discuss further. Best regards, Gianluca General Manager
    

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