Piccolino - Chester

Piccolino - Chester reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Abigail

   Cheshire2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food - great service - great ambience - nothing to much trouble
   

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2. P

   Peter

   Cheshire4 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mother’s Day evening so very busy but the staff were very friendly and excellent service
   

   Piccolino - ChesterResponded on April 3, 2025

   Hello Peter , We’re so glad you joined us for Mother’s Day and that, even during a busy evening, our team made your experience a positive one. We’ll be sure to pass on your compliments to the staff hope to welcome you back again soon! Piccolino Team
   

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3. F

   Ffion

   Manchester4 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was very nice just didn’t get much for what we had paid for
   

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   Piccolino - ChesterResponded on April 3, 2025

   Hello There, Thank you for your feedback. We’re glad to hear you enjoyed the food, but we’re sorry to hear that the portion size didn’t meet your expectations. We always aim to offer good value along with quality, so we truly appreciate your comments and will pass them along to the team. We hope you’ll consider giving us another try in the future. Piccolino Chester
   

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4. BH

   BerylH

   London2 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. Nice restaurant, friendly efficient staff. Thank you
   

   Piccolino - ChesterResponded on April 3, 2025

   Hello Bery, Thank you for the amazing 5-star review! We're so glad you enjoyed your experience with us. Your support means a lot, and we can't wait to welcome you back again soon! Piccolino Team
   

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5. H

   Hannah

   Cheshire1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The vegan truffle pizza was out of this world never tasted anything like it! Such lovely food and lovely staff and over all lovely restaurant x
   

   Piccolino - ChesterResponded on April 3, 2025

   Hello Hannah, We're thrilled to hear you loved the vegan truffle pizza it's one of our favourites too! It means a lot to know that both the food and our team left a great impression on you. We can’t wait to welcome you back again soon! Thanks, Piccolino Chester
   

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6. A

   Amy

   Cheshire1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing, and the staff was quick and very nice definitely coming again
   

   Piccolino - ChesterResponded on March 5, 2025

   Hello amy, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and had a great experience with our team. We can’t wait to welcome you back again soon! Grazie mille
   

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7. OT

   OpenTable Diner

   Cheshire1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and the way the staff dealt with the nut allergy menu with was fantastic. Lovely to receive a pudding for Sara’s birthday. Certainly worth a visit. We’ll return. Diolch yn fawr Piccolino Caer 👍👍
   

   Piccolino - ChesterResponded on March 1, 2025

   Thank you for your kind words! We're delighted to hear that you had a great experience and that our team handled the nut allergy menu so well. It’s wonderful that Sara’s birthday was made extra special with a pudding! We truly appreciate your support and look forward to welcoming you back again soon. Grazie mille
   

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8. L

   Lesley

   Liverpool2 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food and service very good. I had booked a table and we where seated imediatly we arrived all in all a very enjoyable experiance.
   

   Piccolino - ChesterResponded on February 23, 2025

   Ciao Lesley , Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the food and service, and that our prompt seating made your visit even more pleasant. We look forward to welcoming you back for another great experience soon.
   

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9. P

   Peter VIP

   Cheshire8 reviews

   5.0

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Early evening meal for a family birthday celebration. Restaurant was quiet as it was early, so atmosphere low key. Excellent food and service, topped of by staff putting a birthday candle on my sons Tiramisu - a nice touch. Overall very good, a really enjoyable dinner
   

   Piccolino - ChesterResponded on February 23, 2025

   Ciao Peter, Thank you for sharing your experience with us! We’re thrilled to hear that your family birthday celebration was enhanced by a relaxed early evening atmosphere and our personal touch with the birthday candle on the Tiramisu. Our team strives to make every occasion memorable, and it’s wonderful to know that you enjoyed both the food and service. We look forward to welcoming you back for many more enjoyable dinners!
   

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10. N

    Nia

    London4 reviews

    3.0

    Dined on January 24, 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 2

    Positives: Everyone enjoyed their food! Bar staff were good. Not so good: wait staff - lots of staff but no service at the table. Waited over 30 mins and ended up having to get up and go ask someone to order mains. Then the exact same thing for dessert. And then the exact same issue when trying to pay! Based on the service I would not recommend and was a bit embarrassed as the person who had made the booking.
    

    Piccolino - ChesterResponded on February 5, 2025

    Hello Nia, I’m really sorry to hear about your experience with the service. That’s definitely not the level of hospitality we aim to provide, and I completely understand how frustrating it must have beenespecially since you were the one who made the booking. We truly appreciate your feedback and will be looking into what went wrong to make sure this doesn’t happen again. Your time and experience matter to us, and we’d love the chance to make things right. If you’re open to it, please reach out to us a via email so we can chat more about your visit. We really do hope you’ll give us another chance in the future. Best, Piccolino Team
    

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