Piccolino - Birmingham

Reseñas de Piccolino - Birmingham de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Michael

   Warwickshire1 reseña

   5.0

   Comieron en 6 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a wonderful experience in piccolino’s. A Sunday afternoon date day to remember xx
   

   • 

   ¿Te fue útil?

2. D

   Desmond

   Warwickshire1 reseña

   1.0

   Comieron en 30 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Booked a table for 2pm to celebrate my wife’s birthday & Mother’s Day with my daughter. After presenting ourselves at reception we waited 20 mins before challenging staff as to why we had to wait so long to be shown to our table. We waited a further 10 mins before being shown to our table. Once seated we waited a further 20 mins, during which time we were not even acknowledged by any of the waiting staff. After complaining about yet another delay a member of staff took our order. Only once we placed our order were we told that some items we had ordered were not available, resulting in a further delay in placing our order. When the starters arrived my wife’s was cold and we had to request a replacement. Onto the mains, my daughter did not get everything she had ordered and my wife’s pizza, which was requested without basil, came wit basil on it. After further complaining again, the missing element of my daughter’s mains was brought to our table along with my wife’s replacement pizza, minus basil. However, the replacement pizza came unsliced, leaving my wife to have to do it with a knife & fork. We were offered complimentary cocktails, however when the bill arrived there was a charge for cocktails on it. After another complaint they were removed from the bill. All in all what should have been a celebration of my wife’s birthday and Mother’s Day turned out to be a disastrous and disappointing visit. The staff simply seemed unable to get anything right and we could hear other customers around us complaining about various issues. Spoiled what was otherwise a very good day of celebration.
   

   ¿Te fue útil?

3. T

   Tim

   Staffordshire4 reseñas

   5.0

   Comieron en 29 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Very nice meal and very professional, attentive staff. Doesn’t really have the ambiance of an Italian restaurant that I expected but definitely a buzzing venue in a nice location.
   

   ¿Te fue útil?

4. D

   David

   Birmingham5 reseñas

   5.0

   Comieron en 29 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent service. We love coming to this restaurant
   

   ¿Te fue útil?

5. A

   Andreas VIP

   Filadelfia7 reseñas

   4.0

   Comieron en 19 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Very busy that slowed down Service a bit. Food good but overall a but pricy
   

   Piccolino - BirminghamSe respondió el 26 de marzo de 2025

   Ciao Andreas, Thank you for your feedback. We’re glad you enjoyed the food, and we apologize for the slower service due to the busy period. We appreciate your thoughts on pricing and will keep them in mind as we continue to improve. We hope to welcome you back soon! Kind regards, Danilo GM
   

   ¿Te fue útil?

6. Y

   Yuhan

   Birmingham1 reseña

   1.0

   Comieron en 17 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   “We ordered three lobster pasta dishes, but one was not fresh. Unfortunately, the server brought this one last and served it to our child. Very disappointed with the quality control and service.”
   

   • 

   ¿Te fue útil?

7. A

   Anita

   Birmingham1 reseña

   5.0

   Comieron en 15 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Although we had to wait for our booked table the service was great , we had a drink while we waited it was obvious that my ginger bear was out of date and didn’t taste how it should, this was quickly changed however brochette as starter for £10 was way over priced for small bread with tomatoes. But overall the food was a ten and we ate everything
   

   Piccolino - BirminghamSe respondió el 26 de marzo de 2025

   Ciao Anita! Thank you for your feedback. We're glad you enjoyed the food, though we apologize for the wait and the ginger beer issue. We appreciate your thoughts on the value of the bruschetta and will take them into consideration. We hope to welcome you back soon for another great dining experience! Kind regards, Danilo GM
   

   ¿Te fue útil?

8. R

   Robert

   Birmingham3 reseñas

   5.0

   Comieron en 11 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Rafael looked after us really well, the food was great and the restaurant is beautiful.
   

   Piccolino - BirminghamSe respondió el 26 de marzo de 2025

   Ciao Robert, Thank you for your kind words! We're so glad to hear Rafael took great care of you and that you enjoyed the food and the ambiance. We look forward to welcoming you back soon! Kind regards, Danilo GM
   

   ¿Te fue útil?

9. Z

   Zora

   Londres1 reseña

   4.0

   Comieron en 8 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   A little bit noisy, and the waiter seemed to be newly hired and was not very familiar with the service process. After we asked him to change the plates, he never brought them back. Additionally, the area where we were seated had very few waiters passing by. At the end, when he brought the bill, he mistakenly gave us the drinks menu instead. However, the food was absolutely delicious! 😊I really recommend the lobster pasta and scollops and raw beef!!!
   

   Piccolino - BirminghamSe respondió el 26 de marzo de 2025

   Ciao Zora! Thank you for your feedback! We're glad to hear you enjoyed the food, especially the lobster pasta, scallops, and raw beef. We apologize for the service issues you encountered and will work on improving our training and attention to detail. We appreciate your recommendations and hope to welcome you back soon for a smoother experience! Kind regards, Danilo GM
   

   ¿Te fue útil?

10. N

    Nigel

    Londres1 reseña

    5.0

    Comieron en 8 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    Rafael was a brilliant service provider, food was excellent, surroundings most pleasant and classy
    

    Piccolino - BirminghamSe respondió el 26 de marzo de 2025

    Ciao Nigel! Thank you for your fantastic feedback! We're thrilled to hear that Rafael provided excellent service and that you enjoyed the food and surroundings. We look forward to welcoming you back soon! Kind regards, Danilo GM
    

    ¿Te fue útil?