P.F. Chang's - Northbrook

P.F. Chang's - Northbrook reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   ROWENA

   Milwaukee5 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was good some of the entrees that we've been used to having didn't taste the same. It wasn't as good as they used to.
   

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2. B

   Bob VIP

   Chicago9 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved expanded menu options and wide range of gluten free entrees and appetizers. Service matched quality of food. Will travel back from downtown again as downtown location no longer offers gluten free options for diners with celiac.
   

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3. M

   Mary

   Chicago24 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place for an early dinner. The food was very good and the service was greay.
   

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4. S

   Stan

   Chicago54 reviews

   3.0

   Dined on March 6, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Disappointed Lobster shrimp is no longer on the menu. It was a great dish. They need more dishes that are prepared without sugary sauces. The carb count in their meals are off the charts. Moving on from a place I have been going to for 30 years.
   

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5. D

   Daniel VIP

   Chicago29 reviews

   2.0

   Dined on February 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Went to PF Chang’s on a Friday night. It was crowded but not insanely packed. Our server made a few mistakes that really ruined the dinner and don’t think we will return. Tried the pad Thai with chicken. It had friend chicken which I wasn’t expecting but the pad Thai noodles had good flavor. We also had the sesame chicken and the sweet and sour chicken. We let them know that it’s was bday and while the hostess wished my husband a happy birthday our server did not. Not a big deal but it left a bad taste
   

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6. J

   Jay VIP

   Chicago4 reviews

   1.0

   Dined on January 25, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Family member ordered pad Thai. Noodles were hard as a rock (not cooked) so we sent it back after having a half of a single bite. 20 min later we got replacement. when bill came, they charged us twice for pad Thai but credited back one. When the manager came by she didn’t seem to understand the value of making up for the “house” mistake as it took a 5 minute conversation to explain that we didn’t order 2, we ordered one editable pad Thai and the house needs to make up for a horrible experience of the other family members waiting while their food became cold. Never again will we eat here. We have watched this location go down hill since its start. Feels like they don’t value routine customers.
   

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7. C

   Chris VIP

   Chicago2 reviews

   4.0

   Dined on December 30, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food is a little dry and the service was rather lame
   

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8. J

   Julane

   Chicago24 reviews

   4.0

   Dined on December 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Lettuce wraps were excellent as always. Food other than the sushi was also good. The California roll was clearly not freshly made. The rice was as hard as sushi from the grocery store. I should have sent it back.
   

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9. H

   Hector VIP

   Chicago49 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great as always. The food came ordered came out quickly and with enough time to finish soap before the main fish came out. The waitress was always around to check if we needed refills.
   

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10. L

    Laine VIP

    Chicago46 reviews

    4.0

    Dined on December 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The evening was quite enjoyable once we got past the hostess who sat us. She seemed very unhappy and gave us the impression she’d rather be anywhere else.
    

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