P.F. Chang's - Nashville

Reseñas de P.F. Chang's - Nashville de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Janice

   Nashville30 reseñas

   3.0

   Comieron en 17 de marzo de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   My "3" overall rating was because they were out of coffee! I look forward to having a good cup of coffee with my mid-day lunch but I was told that somebody "forgot to order" coffee so they were out and had been out for a couple of days. I asked for a Root Beer instead. Guess what, the drink machine was out of the carbonation so I couldn't get that either. Just didn't feel too good about a restaurant that serves both these beverages being out of them for a few days! Lol. Everything else was a very definite "5" star rating. My server(Jordan)was great. He was very apologetic for the lack of drinks, he was knowledgeable about the menu, friendly but still professional, attentive but not intrusive. He let me enjoy my food. The particular lunch special I got included an Appetizer, Entre and choice of Rice and it was about half the dinner price. I ordered the Crab Rangoon and it was delicious. It was hot, fresh and fried to a nice crunch. For my entre, I had the Teriyaki Chicken Bowl with Fried Rice and it was excellent. The chicken was tender, the vegetables were crisp, the Teriyaki seasoning was perfect and the Pineapple chunks gave it a sweet and tangy taste. It's new but it may just become my favorite over the Spicy Orange Chicken. For dessert, I got the individual Key Lime Pie and it was so very good. But my favorite and I think the most delicious is still the Chocolate Peanut Butter Cream Pie. You won't go wrong if you choose to dine at P.F. Chang's. I highly recommend it.
   

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2. C

   Collin

   Tucson1 reseña

   1.0

   Comieron en 15 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   I made a reservation at P.F. Chang’s over a week in advance for Valentine’s Day, expecting a well-managed dining experience. Upon arrival, it was clear the restaurant had severely overbooked, with wait times extending until nearly closing. There were no apologies, no efforts to accommodate guests, and the staff was noticeably unprofessional and dismissive. The environment was chaotic, with guests packed into the entrance, pushing and stepping on others just to get inside. The lack of organization and customer service was truly disappointing. I would not recommend this location to anyone seeking a well-run dining experience.
   

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3. K

   Kenneth

   E. Tennessee2 reseñas

   3.0

   Comieron en 15 de febrero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 5

   They shouldn’t take reservations for holidays if they can’t accommodate them. They were over an hour behind on Valentine’s Day, and the bar was overwhelmed leading to slow service and rude behavior (though not directed at me personally). Drinks took over 20 minutes to arrive, and we weren’t seated until well over an hour past our reservation time. On a regular day, though, I love this place. The food is great, and the atmosphere is enjoyable.
   

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4. N

   Nathaniel

   Nashville1 reseña

   1.0

   Comieron en 15 de febrero de 2025

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   I made reservations for 7:00pm a week ahead of time. When we (a 2 person party) arrived, the host team could not find the reservation. Then they asked if it was made through Open Table. When I said yes, they said they didn't like Open Table, as the reservations are on a different screen. I believe we were then placed at the bottom of the list, despite reservations. We waited 40 minutes to be sat. We were quickly ready to order drinks and food, but after doing so, the drinks took 20 minutes even though 3 bartenders were working. A table that sat down 10-15 minutes after us got their food and drinks first. We ordered another 2 drinks while waiting for food. When the food arrived, the appetizer and both meals came out at the same time. My wife's food was cold, but we didn't dare mention it at the risk of waiting another 30-40 minutes. We finished eating and were still waiting for the drinks, so we cancelled them from the order. Overall the experience was pretty terrible. The staff seemed disorganized, the table was sticky, the waits were incredibly long even for the occasion, and the fact that our reservation was entirely disregarded was very frustrating. We will not be going back.
   

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5. S

   Steve

   Nashville5 reseñas

   4.0

   Comieron en 15 de febrero de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   As it was Valentine's day, the restaurant was very busy. There apparently some kind of issue with my reservation made through OpenTable. Fortunately, when I politely brought it to their attention, they seated us at the next available table. The entrees were good as always, service was a little slow, but again it was a very busy night. The only disappointment was dessert. My wife and I like key lime pie. What we received was of poor quality and pleated poorly. I think the server was embarrassed to serve it, as she immediately took it off or our bill without us saying a word. I will certainly go there again for entrees, but not on such a busy night.
   

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6. L

   Leslie McK

   Nashville4 reseñas

   5.0

   Comieron en 26 de enero de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We enjoy dining at a themed restaurant. Even though we had a reservation in the dining room, we love sitting at the bar. There happened to be some seats available.  We noticed new menus and a different look behind the bar.  Very tastefully done. The food was an excellent value at a different price point. They were out of a few things we ordered so that was disappointing. PF Chang’s is nestled in the Vanderbilt area, so it appeals to many . We will go back.
   

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7. a

   angelo VIP

   Nashville13 reseñas

   3.0

   Comieron en 20 de enero de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 2
   4. Ambiente 3

   Dear PF Chang’s Management Team, I have been a loyal customer of PF Chang’s for many years, dining at locations across the country, including Las Vegas, Richmond, and Nashville. Unfortunately, my recent experience at your Nashville location left me deeply disappointed and concerned about the state of service and management at this establishment. Our server, whose name we were not informed of, appeared to be completely unprepared for the responsibilities of her role. She lacked knowledge about the menu, including beer and alcohol options, and it seemed that neither the bartenders nor the managers on duty were equipped to support her adequately. It was clear she had not received proper training, and I genuinely felt bad for her being put in such a challenging position without the necessary preparation. While I do not fault the server herself—she was clearly trying her best—the lack of training and support falls squarely on management. The post-COVID era has undeniably posed challenges for the service industry, but strong and professional leadership is more critical now than ever. Unfortunately, what I witnessed at your Nashville location was a glaring lack of experience, professionalism, and a commitment to excellence in management. This approach may yield short-term gains, but in the long run, it damages the reputation and customer trust that PF Chang’s has built over the years. I hope this feedback serves as a wake-up call to reassess your hiring, training, and managerial processes. Your staff deserve the tools and support to succeed, and your customers deserve the quality of service synonymous with the PF Chang’s brand. I sincerely hope to see improvements at this location and would appreciate any updates on steps you are taking to address these issues. Thank you for your attention to this matter. A fellow industry member.
   

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8. S

   Sheila

   Nashville12 reseñas

   4.0

   Comieron en 5 de enero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   We were in a hurry and waiter got us in and out. Excellent service. Food good
   

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9. J

   Jeffrey VIP

   Londres3 reseñas

   2.0

   Comieron en 23 de diciembre de 2024

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   The food was re-warmed, not fresh. The dish I’ve had many times was lacking in sauce and flavor. The fried rice was gummy! The service was only fair. A request was made and not brought to the table until we were finished. First time I’ve ever eaten here that I didn’t take home leftovers—and I had plenty left over. The restaurant was not crowded at 6:00 pm so that should have been a clue, too.
   

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10. M

    Michelle VIP

    Minneapolis17 reseñas

    4.0

    Comieron en 21 de diciembre de 2024

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 3

    The wait staff was lovely! It was freezing in the place and many ppl made comments on it.
    

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