Penthouse on Park

Reseñas de Penthouse on Park de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Mark

   San Diego1 reseña

   1.0

   Comieron en 5 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   My friends and I showed up, but no one was there to serve us or even take our orders, so we left.
   

   Penthouse on ParkSe respondió el 9 de abril de 2025

   I'm very sorry to hear about your experience. Being left without service is unacceptable, and we understand your frustration. We’ll be looking into what went wrong to ensure it doesn’t happen again. Sincerely, Stephen
   

   ¿Te fue útil?

2. A

   Ashley VIP

   Asheville/Noroeste de Carolina41 reseñas

   3.0

   Comieron en 31 de marzo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   Well, I mean, it was fine, I wouldn’t exactly consider this a hot spot. The food definitely came from the back upstairs. Overall, fine if you need a quick drink.
   

   Penthouse on ParkSe respondió el 4 de abril de 2025

   Hi Ashley, Thank you for taking the time to share your experience. We're sorry to hear that your meal and overall experience didn't quite hit the mark. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Sincerely, Stephen
   

   ¿Te fue útil?

3. A

   Andy

   Nueva York54 reseñas

   1.0

   Comieron en 5 de febrero de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   The worst most uninterested waitress in NYC. We literally left. Someone needs to remind the staff that they signed up to make a living in the SERVICE industry. NYC has plenty of charming spaces. Skip this one!
   

   Penthouse on ParkSe respondió el 10 de febrero de 2025

   I’m truly sorry to hear about your experience. It's disappointing to learn that the service was not up to standard, and we understand how frustrating that can be. We take your feedback seriously and will address this with our team to ensure we provide the best possible experience in the future. We appreciate you sharing your thoughts and hope you'll give us another chance. Sincerely, Stephen
   

   ¿Te fue útil?

4. B

   Bernard VIP

   Nueva York66 reseñas

   5.0

   Comieron en 20 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great rooftop with a nice view, solid menu and super service.
   

   Penthouse on ParkSe respondió el 27 de enero de 2025

   Thank you for the 5-star rating!
   

   ¿Te fue útil?

5. S

   Simone

   Omaha5 reseñas

   5.0

   Comieron en 30 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We were here with our adult children on the last day of our New York vacation. What a spectacular ending! Beautiful views, spectacular, cocktails, and amazing staff. Some of the best pictures of the trip. Love Love Love 
   

   Penthouse on ParkSe respondió el 3 de enero de 2025

   Thank you for the wonderful review! We're thrilled to hear that your visit was the perfect way to end your New York vacation. It’s great to know you enjoyed the views, cocktails, and the service. We look forward to welcoming you back for more memorable moments in the future! Cheers, Stephen
   

   ¿Te fue útil?

6. B

   Britt

   Washington DC25 reseñas

   2.0

   Comieron en 27 de diciembre de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   The event was marketed as a Grey Goose holiday pop up. Other than some Christmas decorations, there was no special menu or anything to distinguish the event from just a quiet hotel lounge. The hummus appetizer we got had all hummus and very little to dip in it, and the drinks were just okay.
   

   Penthouse on ParkSe respondió el 30 de diciembre de 2024

   Thank you for sharing your feedback. We’re sorry to hear that the event didn’t meet your expectations, especially with regard to the lack of a special menu and the quality of the hummus appetizer. We value your comments and will review how we can improve future events to better align with our guests’ expectations. We appreciate you taking the time to provide us with your thoughts. Sincerely, Stephen
   

   ¿Te fue útil?

7. D

   Diane VIP

   Nueva York6 reseñas

   1.0

   Comieron en 25 de diciembre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We had to leave. We had an 11 o’clock reservation. There was no one there. We had to we walk over to the restaurant next-door at the IV and they said they would find someone. Eventually, a bartender came and started setting up the bar and completely ignoring us. We sat there till about 11:30 and got up and left.
   

   Penthouse on ParkSe respondió el 30 de diciembre de 2024

   I’m truly sorry to hear about your experience. It’s unacceptable that you had to wait with no service, especially after having a reservation. We take your feedback seriously and will address this with our team to ensure it doesn’t happen again. Please reach out to us directly if you'd like to discuss this further. Sincerely, Stephen
   

   ¿Te fue útil?

8. J

   Jordana

   Gran Boston3 reseñas

   3.0

   Comieron en 15 de diciembre de 2024

   1. Global 3
   2. Comida 1
   3. Servicio 5
   4. Ambiente 4

   Staff was great! Both bartenders/ servers working were so kind and welcoming. Food was a joke
   

   Penthouse on ParkSe respondió el 17 de diciembre de 2024

   Thank you for your feedback. We're glad to hear that our staff made you feel welcome with their kindness and service. However, we're sorry to hear that the food didn't meet your expectations. Your comments will help us improve, and we hope you'll consider giving us another chance in the future. Sincerely, Stephen
   

   ¿Te fue útil?

9. R

   Rebeca VIP

   Nueva York6 reseñas

   2.0

   Comieron en 25 de agosto de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   It took 10 minutes to figure there was no hostess as there was no one at the entrance. Once seated service took very long and dishes came out incorrectly. Even check was incorrect and needed to be corrected when I went to pay.
   

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10. A

    Akua VIP

    Nueva York2 reseñas

    1.0

    Comieron en 24 de julio de 2024

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 4

    This place was such a disappointment!! I think they bank on the name drawing people in. We waited for about 15-20mins and was then told...no server, have to order at the bar! We left after one drink!
    

    Penthouse on ParkSe respondió el 6 de diciembre de 2024

    I’m truly sorry to hear about your disappointing experience. It's concerning that you had to wait so long and didn’t receive the service you expected. We take your feedback seriously and will address this with our team to ensure it doesn't happen again. We hope you'll give us another chance to make things right. Sincerely, Stephen
    

    ¿Te fue útil?