Paradou

Paradou reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on November 5, 2016

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant was closed - I did not get a notification, and once I realized (the evening of) OpenTable wouldn't let me make a different reservation that conflicted with the time.
   

   Is this helpful?

2. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on October 1, 2016

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made reservations for 3:30, when we arrived they told us we still need to wait 15 minutes which would have been fine except we didn't get seated for over AN HOUR LATER. While we were waiting the guy at the door basically told us that even though we've been waiting a while don't let that be an excuse to stay long because " he goes home when we go home and he wants to go home." Once inside we were sat in their"garden" which is a very tiny space where you're crammed at your seat with very little space to even move your chair back. They did however give us champagne as soon as we sat down, so now we were thinking our brunch experience would finally be turned around but no. The waiters asked which juices we would like to mix or champagne with and came back with two dirty glasses which looked poorly cleaned if cleaned at all. When i asked for another class she replied " Oh that's from the strawberry juice from earlier" with no apology or regard to potential allergies. They took our food order pretty quickly however we didn't receive our food for another hour later. The music was HORRIBLE, they seemed to be playing songs from youtube scrambling between workers to find a song to follow the last ( listening to the music from Revel next door would have been a better option). Finally, most tables seemed to be clearing out since it was a little after 6... we however were still not at our 2 hour limit which was promised, so then a worker turns off the music and tells us that we need to leave. We respond that we paid for 2 hours as did everyone else today and should be respected of that 2 hour limit he then began to yell at us to get out and told the waiters to start clearing off our table (which they did). We were rushed and yelled out and we requested to speak to the manger. The manger could care less about our complaints he replied with sarcastic comments and carried on smoking his cigarette. This was hands down the worst brunch experience i ever had.
   

   Is this helpful?

3. MS

   MarlaS

   Los Angeles7 reviews

   4.0

   Dined on September 11, 2016

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice atmosphere, good food, good service. Overall a very nice experience. I would definitely return.
   

   Is this helpful?

4. OT

   OpenTable Diner

   New York City3 reviews

   4.0

   Dined on August 28, 2016

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious dishes (Lobster roll just perfect) . Best service ever.
   

   Is this helpful?

5. s

   sl1991

   Philadelphia1 review

   1.0

   Dined on August 26, 2016

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   The experience was fantastic until the next day when I realized that they had gotten our bill all wrong. While it was my fault for not checking before I paid, they had gotten all the orders wrong and ended up charging an extra $50. In addition, I didn't realize that tip was already included, so I paid an extra $100, and no one had the integrity to tell me that I must have missed the included gratuity. This seemed like more than just an oversight - it feels like the waitstaff knew we would be drinking and intentionally messed up the bill to get more money out of us. This has never happened to me and was the worst dining experience I've ever had.
   

   1 person found this helpful

6. IM

   IrmaM

   New York City3 reviews

   4.0

   Dined on August 21, 2016

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Perfect for birthday celebration. The atmosphere was fun and vibrant. Everyone was enjoying themselves and the brunch special was a really great deal. It was really loud and hard to talk, but it wasn't a problem. We enjoyed the music and had a great time.
   

   Is this helpful?

7. OT

   OpenTable Diner

   New York City5 reviews

   4.0

   Dined on August 4, 2016

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great place!
   

   Is this helpful?

8. OT

   OpenTable Diner

   New York City1 review

   3.0

   Dined on July 30, 2016

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We didn't sit down until one and half hours after our scheduled reservation. They felt bad, but we didn't receive any type of compensation for the huge inconvenience. In addition, their policy is you get to stay seated 2 hours, but because the party before us went over, they kicked us out prior to our scheduled time.
   

   Is this helpful?

9. OT

   OpenTable Diner

   New York City1 review

   4.0

   Dined on July 17, 2016

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   A group of 5 of us went to Paradou on a really hot Sunday morning for brunch. Because of the way the restaurant is set up, we were sitting in the courtyard with the sun shining directly on some of us. There didn't seem to be much air moving around, so it grew hot pretty fast. We asked to be moved to a shaded area, as the sun seemed to be just in our spot. The hostess wasn't very nice at all, and wouldn't allow us to move. There were 2 empty seats and we were just going to shift over as the seats were right next to us. When one of my friends started seeing black spots and was about to faint, one of the kind waiters (I didn't catch his name) was able to move us over. Just a side note that none of us were drinking anything except coffee and water. Anyway, besides that, the food was tasty and the atmosphere was a plus.
   

   Is this helpful?

10. MK

    McKenzieC

    New York City1 review

    5.0

    Dined on July 17, 2016

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    I loved it but my only complaint is that it got pretty hot on the rooftop! Wish they had one or two more fans going.
    

    Is this helpful?