Palmwoods Hotel

Palmwoods Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Colette

   Sunshine Coast1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   After being seated and getting drinks from the bar we were waiting at least 15 minutes for menus and cutlery. I then had to get menus myself. Service was non existent. It was not busy by any standard, just seemed to be nobody around to serve. Our meals were terrible, 6 mains and not 1 meal finished. Steaks were all either undercooked or overcooked. $400 for a family celebration and I doubt we will return the experience was so bad.
   

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2. E

   Elanna

   Sunshine Coast2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff are always so friendly and the food is consistently good
   

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3. J

   Julie

   Sunshine Coast1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service friendly staff amazing food highly recommend
   

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4. M

   Marg

   Queensland1 review

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I had a wonderful lunch at Palmwoods Hotel today. The staff were so lovely and helpful and the food was amazing. I had the Lunch Coconut prawns with salad and chips and my friend had the Lunch Belly pork with bok choy and rice. Absolutely scrumptious and the servings were incredible. We will definitely be returning!
   

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5. k

   kelsey

   Sunshine Coast1 review

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Hi, We've noticed that our favorite meal, the Fisherman's Plate, has slowly declining in size and i offering. The large Flat chips I've come to enjoy, well my plate was given small offcuts of chips of which I've recommended to my friends that I would go there, and order just the chips cause they were so nice. Soft on the inside crunchy on the outside, perfection. However my husband received the big flat chips that I've come to enjoy. The amount of chips have been much more generous in the past, but not yesterday. Why didn't I get the same? The Calamari is usually large flat tender pieces, this time I got 3 thin calamari pieces. The Salad had no greenery, 1/2 a tomato piece and covered in mayonnaise, just carrot and beetroot shavings. Usually I recieve 2 pieces of crumbed fish and only received 1. I always count the amount I receive every visit. I was the first order in, so running out would not have been the reason. We sat at table 54 if you want to check our order. Overall, your generosity on the plate is diminishing. I would think at least chips and salad could be more generous, as it used to be.
   

   Palmwoods HotelResponded 4 days ago

   Hi Kelsey, Thanks for your feedback — we’re sorry to hear your recent visit didn’t meet expectations. After reviewing our lunchtime transactions, we didn’t have any orders for table 54, but we did serve our lunch-sized Fisherman’s Plate ($23) to numerous tables, which is a smaller, more cost-effective option compared to the main menu version ($40) that includes more seafood. As for the chips, we only use one brand and type — it’s possible the bag used that day didn’t deliver the usual quality, and we apologise for that. We’ve passed your comments on to the kitchen, and we appreciate your honest feedback. We hope we can redeem ourselves on your next visit!
   

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6. H

   Helen VIP

   Sunshine Coast13 reviews

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always feel welcome even when it’s only me! Great food, staff and vibe, very friendly 👍
   

   Palmwoods HotelResponded 4 days ago

   Thanks for the review, Helen. Always great to see you and have a chat :)
   

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7. H

   Helena

   Sunshine Coast4 reviews

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had such a great time, staff were nothing but helpful and so nice.
   

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8. P

   Peter

   Sunshine Coast6 reviews

   5.0

   Dined on March 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had to try the Palmwoods Hotel Parmie night and it did not disappoint. Three different Parmies on our order. All three were of ample size with a good serving of chips and salad. Highly recommended
   

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9. D

   Dennis

   Sunshine Coast1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Late Sunday afternoon lunch so was quiet. Meals were great. Staff were very good and the cocktails they made were exceptional.
   

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10. D

    Daniel

    Sunshine Coast2 reviews

    1.0

    Dined on February 22, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    We were left standing at the sign that says, wait here to be seated for quite a long time, they opened at 4pm this was now 5pm, fortunately a young lady arriving to work there, stopped to check us in and show us to a table, at this time there were more staff hanging around in groups talking than there were customers. Went to the bar to buy a drink and a male staff member looked at me then turned back to carry on his conversation, eventually he came over to serve me. I next went to the meal order counter, no staff member was present, a cook in the kitchen rang a bell to get the attention of any staff member, after some time, the young girl who had led us to our table served me, still rest of the gathered in groups chatting. When the meal arrived it was bearly warm, obviously took sometime after it had been prepared to be picked up and delivered to the table. When we finished our meals, the same young lady who at greeted us came to pick up our plates, we informed her of our disappointment with the meal and the service, I told her that if she wasn't there we would probably still be waiting at the check in, she offered to talk to the manager on our behalf and maybe get us a free glass of wine, we thanked her, but declined it was now very busy and noisy, shame its been our goto place for sometime, but not anymore.
    

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