Palm Tree Club Orlando

Palm Tree Club Orlando reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alma

   London1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were a group of 9 people excited to try the restaurant and club and were left truly devestated after recieving terrible service and bad food. The service level was so poor we had to make multiple arrangements/ complaints to recieve simple common sense stuff like chopsticks to eat our food, salt for the tequila shots etc. and then on top of that the food was just plain wrong - meaning we had several basic cooking mistakes like the rice in the sushi being severly overcooked. On top of all that, we had a birthday dinner and specifically requested a birthday suprise and had the explanation that that wasnt possible because you "ran out of birthday cake", a response completely unacceptable when we specifically booked the table with this in the reservation. We were sick of all this mess and ultimately paid the full price, which was a mistake on our part - but rest assured, we will make every possible attempt to make our complaints heard on tripadvisor etc. if we dont recieve any compensation.
   

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2. S

   Shenika VIP

   Jacksonville13 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   The place is gorgeous. The service and the drink’s were good, but the food was not. I would go back and try something different because what I had and what my husband had was not it. It reminded me of cruise ship food 🥴.
   

   Palm Tree Club OrlandoResponded 6 days ago

   Thanks for your feedback, Shenika. We’re glad you enjoyed the ambiance and service. We’re sorry to hear the food didn’t meet your expectations. We’re always looking to improve and hope you’ll give us another chance to impress you on your next visit!
   

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3. A

   Andre

   Unspecified2 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food wasn’t great but Ambience smooth. Brunch is better
   

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4. L

   Liz

   Orlando3 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LOVED this spot! The vibe, the food, and the overall service. Finally something in idrive that has class and space! Highly recommend reservations and do NOT miss the upstairs area to chill afterwards
   

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5. L

   Lily

   Unspecified1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our first time and overall absolutely amazing! Our server was super attentive and nice. I think his name was Christian I definitely recommend requesting him! The food was delicious and the atmosphere was stunning! 10/10 experience.
   

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6. S

   Savannah

   Fort Lauderdale1 review

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great fabulous so good really enjoyed great food
   

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   1 person found this helpful

7. C

   Christine

   Orlando2 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the decor and ambiance of this restaurant. You are instantly transported to Miami Beach nightlife. Loved the Palm screens in the background that was a clever touch. My drink came in an adorable pineapple vessel and tasted delicious. The meatball appetizer was super tasty as well as the sushi. The wait staff was welcoming, knowledgeable and attentive. Our food came out quickly and we had a fantastic meal. I had a wonderful birthday celebration overall. Thank you guys!
   

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8. P

   Paola

   Orlando2 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The music was good but just a tad bit too loud. Overall a very nice place. Will be back
   

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9. T

   Tammy

   Orlando1 review

   2.0

   Dined on March 23, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   My husband and I went on a date to celebrate my new promotion at work. Overall I had a wonderful experience. The atmosphere was great and to server was good with recommendations. My only complaint is that when I ordered my drink I specifically pointed to the zero proof option in which my server repeated the drink name just to make sure. I later found out when getting the bill that she gave me the alcoholic drink. When I brought it up to her all she could say was she was sorry and didn’t even bother to help make it better by charging me the lesser price of what I actually ordered. I explained to her that this was a big mistake on her part and that I was 7 months alcohol free until this point. Needless to say I was not happy and did not feel well afterwards.
   

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10. OT

    OpenTable Diner

    Orlando1 review

    3.0

    Dined on March 23, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    The service was great. Great ambiance. Sushi was more rice than anything else and serving sizes were small for the prices
    

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