Palato Italian Kitchen and Lounge

Palato Italian Kitchen and Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   John VIP

   Dallas110 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time to dine here. Sarah, our server, gave excellent recommendations as well as service. We will be back!
   

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2. M

   Milan

   Dallas3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and very attentive our server Edna. She was also very knowledgeable.
   

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3. P

   Paramjeet

   Dallas3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to eat. Food and service was awesome.
   

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4. D

   Diane

   Dallas20 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Waa very disappointed. Made reservations a couple months in advance, but still had to wait for a table to get ready, wasn’t busy at all. Seemed to be short staffed and hostess doing many jobs. Even saw the bar tenders waiting tables. Maybe all the staff was assigned to the Easter brunch room. Was disappointing that the brunch menu (which I didn’t know about) was VERY limited. I assumed there would be a regular (or at least more options) to choose. Was hoping for more Italian choices from an Italian restaurant. Only 2 pasta options. The one I chose was delicious though. Burgers looked good too. I’d like to go back for dinner sometime to give this place another chance. The menu I viewed online looked good. Overall, the limited menu was the biggest disappointment.
   

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5. T

   Tanya

   Dallas1 review

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   The place is really clean and tidy . The ambiance and views are top tier .The food was great however our dessert was burnt
   

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6. R

   Robyn VIP

   Dallas11 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting with restaurant and bar seating inside or on the patio overlooking Hall Park. We had ricotta bruschetta, Caesar salad, rigatoni bolognese, spaghetti with meatballs, and shrimp with pasta in a light sauce. The shrimp were plentiful, pasta portions were plentiful and all the pasta was made in-house. Service was good, the wine list (Hall wine!) was bountiful and the Lemon & Pine spritz was creative and delicious. Great addition to the Frisco/Plano dining scene…we will be back!
   

   Palato Italian Kitchen and LoungeResponded on April 13, 2025

   Thank you, Robyn, for taking the time to share your experience at Palato Italian Kitchen and Lounge. We're thrilled to hear that you enjoyed our setting, food, and service. It's always a pleasure to hear when our guests have a great dining experience. We're also glad to know that our wine selection added to your experience. We appreciate your positive feedback and look forward to welcoming you back soon!
   

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7. M

   Melissa VIP

   San Francisco7 reviews

   2.0

   Dined on April 11, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   Too long of wait for even water and menus. We ended up leaving because no one even acknowledged us at our table. (We were seated with a reservation and it was not crowded)
   

   Palato Italian Kitchen and LoungeResponded on April 13, 2025

   Hi Melissa, We're truly sorry to hear about your recent experience at Palato Italian Kitchen and Lounge. We understand how frustrating it can be to wait for services and we apologize for the inconvenience caused. We strive to provide our guests with a seamless dining experience and it's clear we fell short during your visit. Your feedback is invaluable to us and we will certainly address this issue with our team. We hope you'll give us another chance to serve you better in the future.
   

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8. M

   Melanie

   Dallas2 reviews

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best patio and happy hour in Frisco! Highly recommend the truffle fries and pesto bread! They have a new menu but the pasta and pizzas are also great!
   

   Palato Italian Kitchen and LoungeResponded on April 13, 2025

   Melanie, thank you for your glowing review! We're thrilled to hear that you enjoyed your time on our patio and happy hour at Palato Italian Kitchen and Lounge. It's fantastic to know that our truffle fries and pesto bread hit the spot! We look forward to welcoming you back soon!
   

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9. C

   Cash

   Dallas39 reviews

   2.0

   Dined on April 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   This is a beautifully decorated new hotel. The kitchen is always to go to be on par with local restaurants.
   

   Palato Italian Kitchen and LoungeResponded on April 8, 2025

   Thanks for the review, Cash! We're always striving to provide a dining experience that matches our hotel's location. We hope you can dine with us again in the future for a more positive experience.
   

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10. J

    Judith

    Dallas19 reviews

    3.0

    Dined on March 27, 2025

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4

    We got there at 5PM and no other diners. It took a really long time to get a drink. Not sure if they have new staff or what but service was clunky. We'll give it another try as the food was good.
    

    Palato Italian Kitchen and LoungeResponded on March 28, 2025

    We’re sorry Judith to hear of your long wait time. We hope in the future you can stop by again for a more positive experience.
    

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