Mercantile Steak & KM Bar

Mercantile Steak & KM Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Randolph

   Montana2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   I ordered the New York strip cooked medium - it was deep red and very bloody. Had them cook it longer, came back overdone. Was so long that I decided to just eat it anyway. Quite disappointed in the quality of the meat and its poor preparation. I did love the mashed potatoes! When making reservation on Open Table, I wanted a table at around 6:00. Closest I could get was 5:15. We were the only people in the place until 5:30. A few people came in, but at 6:00 there were still seven tables open and three servers chatting idly behind the bar! Not planning to return with this poor level of food and hospitality!
   

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2. K

   Katie

   Oaxaca1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our evening at KM - the service was great, the steak was out of this world, the popovers, salad, app and creme brulee did not disappoint. Very delicious and enjoyable evening.
   

   Mercantile Steak & KM BarResponded on April 2, 2025

   Thank you for the wonderful review! We’re so glad to hear you had an enjoyable evening at KM and that everything from the steak to the popovers, salad, appetizer, and crème brûlée hit the mark. It means a lot to know you had such a delicious and memorable experience, and we look forward to welcoming you back again soon!
   

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3. C

   Cathy

   Orange County1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated our anniversary w/Smoked prime rib! The Popovers were phenomenal! The service was exceptional and they even gave me a Happy anniversary card in which they all signed - Super exceptional service! I would love to return on a weekly basis but it is a bit out of our price range, so we’ll visit on special occasions. My son got a burger and he loved it! The garlic fries were addictive and I wished I had ordered some to go!
   

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   Mercantile Steak & KM BarResponded 2 days ago

   Thank you so much for celebrating your anniversary with us! We're thrilled to hear you enjoyed the smoked prime rib, popovers, and exceptional service—our team will be so happy to know the anniversary card made your evening even more special. We’re also glad your son loved his burger and those addictive garlic fries! We completely understand saving visits for special occasions, and we’ll always look forward to making those moments memorable for you and your family.
   

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4. K

   Kendra

   London1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great experience! The food, cocktails and service were all perfect! The only thing I’d say is skip the fries. Everything else was a dream!!
   

   Mercantile Steak & KM BarResponded on April 2, 2025

   Thank you for the kind words! We’re so happy to hear you had a great experience and that the food, cocktails, and service all hit the mark. We really appreciate your honest feedback about the fries and will be sure to pass it along to the team. We're glad everything else made the evening feel like a dream, and we look forward to welcoming you back soon!
   

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5. OT

   OpenTable Diner

   New York City5 reviews

   2.0

   Dined on March 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We will not be back to this restaurant again. This was our 4th time here, and we were very disappointed this time with the service and the food. When we first sat down it took over ten minutes for a server to come and greet us. We were there right when the restaurant opened so it was not busy. Then our service was very slow and our food took over 45 minutes to arrive. For a steak that cost over $70, that’s unacceptable. I’ll go to the bar again, but I will not eat there again.
   

   Mercantile Steak & KM BarResponded on April 2, 2025

   Thank you for your continued support and for sharing your honest feedback. We’re truly sorry to hear that your recent visit didn’t reflect the level of service and quality we aim to provide—especially after previously enjoying your experiences with us. A delayed greeting and long wait for food are not acceptable, particularly when the restaurant isn’t busy, and we understand how frustrating that must have been. We appreciate you giving us multiple chances and are disappointed to know we let you down. Your feedback has been shared with our team so we can address these issues directly. While we’re glad to hear you’d consider visiting the bar again, we hope that one day we might have the opportunity to earn back your trust in the dining room as well.
   

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6. J

   Jim

   Los Angeles3 reviews

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We very much enjoyed our dinner at the Mercantile. Great, friendly service and excellent food. Our server Mel was fantastic as was our wine sommelier.
   

   Mercantile Steak & KM BarResponded on April 2, 2025

   Thank you for the lovely review! We’re so glad you enjoyed your dinner at the Mercantile and that the food and service made the evening special. We’ll be sure to pass your compliments along to Mel and our sommelier—they’ll be thrilled to hear it! We look forward to welcoming you back for another great experience soon.
   

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7. OT

   OpenTable Diner

   Wilmington1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, as always. Best Caesar salad in the valley. Popovers are to die for. Also as fine of a filet mignon as you will find.
   

   Mercantile Steak & KM BarResponded on March 25, 2025

   Thank you for the fantastic review! We're so glad to hear you enjoyed the food and especially appreciate the shoutout to the Caesar salad, popovers, and filet mignon—some of our favorites, too. It means a lot to be one of your go-to spots in the valley, and we look forward to welcoming you back again soon!
   

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8. M

   Morgan

   Montana1 review

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend this place to eat! The food is great as is the service.
   

   Mercantile Steak & KM BarResponded on April 2, 2025

   Thank you so much for the kind words and recommendation! We’re thrilled to hear you enjoyed both the food and the service. We truly appreciate your support and look forward to welcoming you back soon for another great experience!
   

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9. D

   Darla

   Palm Springs15 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always great food at Mercantile! Great local place!!
   

   Mercantile Steak & KM BarResponded on March 18, 2025

   Thank you for your wonderful review! We’re so glad to hear that you always enjoy the food at Mercantile. It means a lot to us to be a favorite local spot, and we truly appreciate your support. Looking forward to welcoming you back again soon!
   

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10. K

    Karen

    New York City8 reviews

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Good steak house with terrific side dishes to compliment the dinners. The salads were outstanding and the meat was good quality and tasty. Love the old vibe to the place.
    

    Mercantile Steak & KM BarResponded on March 18, 2025

    Thank you for your kind words! We’re so glad to hear that you enjoyed the steak, outstanding salads, and delicious side dishes. We take great pride in offering high-quality ingredients and a classic dining experience, so it’s wonderful to know you loved the old-school vibe. We look forward to welcoming you back for another great meal soon!
    

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