McLoone's Boathouse

McLoone's Boathouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jose

   Philadelphia1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice places lovely Good service Good food Good atmosphere Good attitude Good place Good location
   

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2. D

   Dena

   New York City2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very relaxing, courtesy of the beautiful views. The food was very good came out in good time and the drinks were amazing. 
   

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3. P

   Paul VIP

   Tampa23 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I cannot believe this place hasn’t been shut down yet. What a fantastic location for such an absolutely garbage establishment. The service is abysmal. I waited 30 min for a beer today. Was it because of the holiday? No. It’s always like this. The food is total trash too. Nothing is fresh. It’s all just microwaved junk. This place needs to close down. There is no quality in the food or the service. I only come here because it’s attached to the park. This place has zero management nor expectations of their staff.
   

   McLoone's BoathouseResponded 6 days ago

   Thanks for visiting us, Paul. We're truly sorry to hear about your recent experience at McLoone's Boathouse. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're committed to improving and hope to have the chance to serve you again in the future.
   

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4. A

   Anna

   New York City2 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   While the food and service were very good, we waited 30 minutes past our reservation time for a table. It was uncomforyably loud. The floors in the dining and buffet areas were not kept clean. They ran out of glassware and dessert.
   

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5. B

   Brianne

   New York City1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We arrived promptly for our 5:15 Easter dinner reservation but weren't seated until 6:00. A hostess brought us to an outdoor tent where no one else was seated, that was only partially set up, with tables and place settings, and was very far from the buffet, especially compared to the rest of the dining room. She said she would check for another table, and left us waiting there. She came back a few minutes later and brought us to a table in the dining room that had a tablecloth and nothing else—no napkins, silverware, salt and pepper, or small table lamps (like all the other tables had). The food on the buffet was not good—everything was dry or tough—and was not regularly replenished. Plates and cups were not being turned over and they turned to using plastic solo cups. No one who works there seems to care about anything. We won't be back.
   

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6. G

   Gloria

   New Jersey8 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was not my first visit to McLoone’s – my experiences have been inconsistent – the Easter Brunch was surprisingly an exception – the food was really great – one of the best omelets I have had in recent memory – the crab cakes were a special treat – and even the mimosa was acceptable – arrived on time for my 2:30 reservation but had to wait for seating – not unreasonable but since I am a senior and so was one of my guest standing while waiting was not all that pleasant – Johnathan, our server was pleasant and efficient – a nice addition was David who assisted my post knee surgery guest back to the table refusing a gratuity The low score for value related to billing – fully aware of the price per person, the first bill brought to the table reflected the price adequately – after relinquishing my credit card the bill returned with the 20% gratuity added – there should have been some indication on the posted per person price, and 20% for a Buffet?
   

   McLoone's BoathouseResponded 5 days ago

   Hello Gloria, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our Easter Brunch and the exceptional omelet you had. However, we're sorry to hear about your experience with the seating and the gratuity. We appreciate your patience and understanding. We're always looking to improve and your feedback is invaluable in this process. We hope to welcome you back to McLoone's Boathouse soon for a more seamless experience. Best, The Management Team
   

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7. D

   Dan

   New York City4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience. Good tasting food, however the menu needs to be revised as it seems to be the same foods each time we go for buffets.
   

   McLoone's BoathouseResponded 6 days ago

   Thanks for the feedback, Dan! We're thrilled to hear that you always have a great experience at McLoone's Boathouse. Your satisfaction with our food is our top priority. We appreciate your comments about the menu and will definitely take them into consideration as we continuously strive to enhance our buffet offerings. We look forward to welcoming you back soon! Best regards, The Management Team
   

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8. D

   Dwight

   New York City3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   We have been visiting McLoone's Boathouse for a few years now for Easter Brunch and have always had a great experience. The food setup always looks beautiful and clean as I noticed the staff consistantly making sure it was sanitary as well. My family enjoyed everything which was most important to me. I highly recommend this establishment for their brunch!
   

   McLoone's BoathouseResponded 5 days ago

   Thanks for the feedback, Dwight! We're thrilled to hear that you've enjoyed our brunch services at McLoone's Boathouse for years. We take pride in maintaining a clean and beautiful environment for our guests, and we're glad that you appreciate it. Your high recommendation means a lot to us. We look forward to serving you and your family again soon!
   

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9. A

   Alicia

   New York City2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience as always. Thank you to my service Amelia for exceptional quality customer service.
   

   McLoone's BoathouseResponded 6 days ago

   Thanks for the feedback, Alicia! We're thrilled to hear that you had an amazing experience at McLoone's Boathouse. It's always a pleasure to serve our valued customers like you. We're glad that you enjoyed the food and found it of good value. We look forward to serving you again soon. Best, The Management Team
   

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10. J

    June

    Dallas1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had Easter Brunch. Good selection of dishes, good service and great atmosphere
    

    McLoone's BoathouseResponded 6 days ago

    Thanks for visiting us, June! We're thrilled to hear that you enjoyed your Easter Brunch at McLoone's Boathouse. It's great to know that our selection of dishes and service met your expectations. We're also glad that you enjoyed the atmosphere. We appreciate your feedback and look forward to serving you again soon! Best, The Management Team
    

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