Mastro's Steakhouse - Palm Desert

Mastro's Steakhouse - Palm Desert reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Margo VIP

   Palm Springs37 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Noise level was over the top- you can’t hear the person next to you. Food delicious!
   

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2. OT

   OpenTable Diner

   Miami1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service began the moment we walked in the door. The hostesses were friendly and engaging. After being seated at a high-top table (highly recommended), our server was wonderful, attentive, friendly, and helpful. Then came the AMAZING food—seriously, good food. We ordered lobster bisque (which was so incredibly decadent), a wonderful salad, split a bone-in rib-eye (which was perfect for 2 people), lobster mashed potatoes, and sautéed asparagus. Can't say enough good things about Mastros. Attention to detail was second to none....we never had to ask for a thing! Thank you Mastro's, can't wait to come back.
   

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3. A

   Alfredo VIP

   Los Angeles5 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Service was good, but my steak was very very undercooked and so I couldn’t eat it. The sides here were not as good as the one’s I have had at other locations.
   

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4. D

   Danielle

   Los Angeles3 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was very good, but the service has really gone downhill. For the price of the meal you expect excellent service, but that was not the case at this location. We were very rushed the whole night, and when my dad was still eating his salad with appetizer plates on the table still we were served our food very rushed. Additionally the server gave my boyfriend the wrong steak, we even asked to make sure it was right and the server said it was... it was not the right steak.
   

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5. J

   Joe

   New York City38 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Quality of Mastro’s steaks have declined as prices have risen… disappointing!
   

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6. G

   Gianna VIP

   Chicago3 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Staff was great and food was excellent.
   

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7. J

   Jennifer

   Los Angeles3 reviews

   2.0

   Dined on April 16, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   I’ve been to other Mastro’s locations and have had better dining experiences. Starting from the first interaction at the host desk, we didn’t receive a welcome, just a look to ask what our reservations were under. Second interaction was with our server, who didn’t introduce himself and didn’t ask if we were celebrating anything special. I asked him what his name was and told him we were celebrating a milestone birthday. Secondly, we were asking about portion sizes for the side crab fried rice because I was thinking about ordering it as my main and his response was, “if you want to.” However, those we cleared our plates, provided us bread, poured us water, they were all super polite and delightful. Our server, his attitude towards our table felt very off and not just for a Mastro’s.
   

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8. OT

   OpenTable Diner

   Portland1 review

   4.0

   Dined on April 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Our waitress was just fair we felt just didn’t pay much attention to us.
   

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9. G

   Gabriela

   Baja California7 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and outstanding food. Our orders were prepared exactly as requested, and everything was flavorful and well-presented. The staff provided exceptional service throughout our visit.
   

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10. T

    Thomas VIP

    Detroit24 reviews

    5.0

    Dined on April 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always look forward to Mastro’s when we are on town.
    

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