Masa & Agave

Masa & Agave reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Robyn

   Unspecified1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing experience at Masa & Agave. The vibe was fun and lively, and the margaritas delicious! Our server was super knowledgeable and friendly, will absolutely be back!
   

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2. R

   Rosemarie

   Cleveland2 reviews

   2.0

   Dined on April 5, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   My friend and I had reservations atmasa and agave on Saturday, April 6. We were staying at the Westin and decided to have dinner at the accompanying hotel. Our reservations were for 715 and we were seated promptly. Our waiter Henry was nice enough but rarely came to check on us. We ordered guacamole for $14, and I was surprised at the very small portion that was served. The guacamole was only fair. My partner ordered chicken mole, and I ordered salmon. We waited quite a while for our meal to be served, and I can only say the food was only fair quality. I order salmon often when I eat out, and I must say this particular salmon was almost tasteless. It had a big piece of skin on top of it that looked very unappealing. I have had better Mexican food at my local Mexican restaurant. We will not be going back to Massa and agave.
   

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3. h

   heidi

   Cleveland2 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I ordered the chicken mole and papas fritas. The chicken was delicious. Don’t forget to ask for jalapeños tartar sauce to dip your fries in. That way you have two dips it comes with the chipotle aioli which is yummy too.
   

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4. L

   Lisa

   Cleveland2 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Needed a quick place to stop for lunch while on a break for Jury Duty! I was not disappointed! Located within walking distance of the Justice Center, tucked away is a welcoming jewel! Service was great, lunch was delicious, and the vibe was mellow!
   

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5. A

   Abby

   Cleveland4 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Masa & Agave exceeded my expectations! This is a must try for quality, authentic Mexican cuisine. This was my second time here, and I can confidently say the servers are attentive, and the food is fresh and flavorful.
   

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6. B

   Bob VIP

   Columbus48 reviews

   3.0

   Dined on March 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   This is not a negative review despite the three star rating. Just be aware that this is a “nice” Mex food place and prices reflect that. We didn’t get beyond apps and drinks because we found the service to be too slow for evening plans, unlike run of the mill Mex. Thus the beads-up. Our food was too-notch and not cheap. Just allow time.
   

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7. C

   Cecilia VIP

   Cleveland12 reviews

   2.0

   Dined on February 13, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   I thought it was weird for a Friday that they didn’t have anyone come to the table we had to walk to the bar to get our food and drink. I think maybe they were shortstaffed for a Friday. When we sat at the bar, it took forever to get a drink, and when I asked someone working behind the bar, she pointed at someone else that would help me.  After sometime, we finally got our drinks and someone finally came by to put in our food order.  I will say that the woman bartender that waited on us  was rather rude and she came off with an attitude. It was very offputting. Typically, I would usually leave the restaurant in that situation, but I was trying to enjoy Friday night after a long work week. Hopefully, I hope you hire better & nicer staff that works behind the bar that knows how to have a conversation and not be rude to its customers. I also hope that the restaurant will be fully staffed on one of its busy nights of the week where I don’t have to walk to the bar to get food or drink.
   

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8. J

   Jennifer

   Cleveland2 reviews

   5.0

   Dined on February 6, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was fantastic and patient with a group of 8 music educators who needed separate checks. Excellent service!
   

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9. S

   Sean

   Cleveland1 review

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting, will not be our last. Our dining experience was excellent!!! Morgan (server) was truly a pleasure to interact with She greeted us, entertained us and provided insight into popular items on the menu.
   

   Masa & AgaveResponded on February 4, 2025

   Thank you for leaving us such a great review, Sean! We hope to see you again soon for a well-deserved margarita!
   

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10. M

    Michael

    Cleveland10 reviews

    3.0

    Dined on January 25, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    No Selection of diet and caffeine free soft drinks; my pork carnitas were over cooked; only one vegan dish on the menu, and that was from the lunch menu, not dinner when we visited
    

    Masa & AgaveResponded on January 28, 2025

    Thank you for taking the time to leave your feedback, Michael. We have heard our guests' and are working on a new menu with a more diverse menu with a better selection of vegetarian options. We apologize for overcooking your carnitas. This is valuable feedback that I will share with our culinary team to help us better understand how we can improve our guests' experience. I'd love the opportunity to invite you back as my guest to show you what we really do at Masa & Agave! If you would like to give us the chance to show you that we have heard your feedback, please email me and I will help facilitate a return visit.
    

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