Martingale Wharf

Martingale Wharf reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTableIK

   New York City10 reviews

   4.0

   Dined on October 24, 2020

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We went on Saturday night to Martingale Wharf. We unfortunately were seated outside which was terrible because it was 42 degrees and there were no heaters. I saw it was going to be cold but, once I made the reservation I had to put my card down to hold the reservation and if we cancelled we would have been charged $25 pp. When we got there, the hostess was nice about it, but we soon realized that being on the water was extra windy and cold and our food will get cold quickly. I went back in to speak with the hostess, and she was definitely in overload. She was nice, calm, professional, and tried to accommodate us as best as possible. Unfortunately, there were no seats inside so we ate quickly, paid the bill and left. The food was very good (would have definitely been better if we weren't rushed), and the service was great as well. My only advise in these COVID times is to get some heaters for that back area.
   

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2. e

   eliz

   New York City2 reviews

   1.0

   Dined on October 24, 2020

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   It was a cold evening in October and I made a reservation here on open table. We were not told ahead of time that we would be mandated to eat outside. I especially thought with a reservation the option to eat outside would be given first but no we were forced outside and I was not properly dressed. There are NO heaters outside. A restaurant by the water which adds wind has no heaters. Also this was a birthday dinner. They didn’t manage to say happy birthday once even though it was noted on the reservation that I clicked birthday. There are two tables with a fire pit. I asked when we first walked in to eat inside the answer was no your table is outside. As we were dressed up for a birthday celebration, I was in a dress. Then I asked well can we be seated by the fire pit and I was told no you need to request that ahead of time. So note to everyone on open table — you need to request this. Maybe this should be added to the description on open table. So there was one table open by a fire pit when we got to our table outside. We first asked the hostess if we could have that table and were told no. Then 30 mins later prior to our food coming and I’m freezing I asked our waitress could we please have a table inside or by the empty fire pit she tells me no saying there’s a reservation for the fire pit. OUR ENTIRE MEAL THAT TABLE BY THE FIRE PIT STAYED EMPTY. I couldn’t believe what terrible customer service we received. Especially at a birthday dinner on vacation. We ate as fast as we could and got out of this place. I do not recommend. INVEST IN HEATERS. I’ve eaten at a lot places since covid and they all have heaters if the seating is outside. I’ve never been treated so rudely and dismissively by a restaurant. I will never go back.
   

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3. D

   Dale

   Washington DC1 review

   2.0

   Dined on October 19, 2020

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   When I reserved my table for Martingale Wharf, I selected outdoor seating because the website mentioned that heaters/blankets would be provided. When we showed up, there were only a few outdoor seats near a firepit which were all booked. All other outdoor seating had no heating mechanisms and it was 50 degrees outside. Luckily we got the last available seat inside but it was tucked behind the bar which felt awkward. The restaurant lacked ambiance and our waiter lacked personality. For $30-50 per entrée, I expected more.
   

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4. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined on October 17, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I always look forward to eating here when we are in town. Fantastic seafood and a fantastic location.
   

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5. A

   Alfrescoisbest

   Greater Boston15 reviews

   3.0

   Dined on October 17, 2020

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We had made a reservation 2 weeks in advance and requested a water view table we were seated in a far back corner with little view , we were moved to the lounge with a better view but not what we requested The food was prepared well Our waiter did the basic s We were offered a dessert on the house for the bday celebration Nice offer
   

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6. LC

   LynnC

   Greater Boston6 reviews

   4.0

   Dined on October 16, 2020

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Bad Weather so will go back when the sun is shining.
   

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7. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined on October 11, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We got engaged just before coming and then had a wonderful dinner! Everyone was so sweet and gave us time and space. It was very lovely.
   

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8. S

   Sue4

   Greater Boston1 review

   5.0

   Dined on October 11, 2020

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great experience Delicious food Good service, but do not understand the contactless service. What's it matter if the server places on my table or the side service one? It's been touched! And, contact is well below 15 minutes.
   

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9. SE

   SueE

   Greater Boston11 reviews

   5.0

   Dined on October 11, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Could not have been better. Beautiful night (weather wise) Waiter Jack perfect, just great. Food spot on, drinks great. Had reservations and were seated right away.. Had been there once before with friends also great. This was a great romantic dinner with the hubby, just awesome.
   

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10. JC

    JoanC

    Phoenix1 review

    5.0

    Dined on October 7, 2020

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Celebrated a wedding/birthday with another couple inside. We were very comfortable with social distancing and the way the food and drinks were served. Just like dining on the patio without the cold. Always a delightful experience made even nicer by our waiter Ray.
    

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