Marabú

Reseñas de Marabú de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Joe

   Atlanta36 reseñas

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   I recently dined at Marabu and, unfortunately, it did not live up to the hype. The food was bland and unremarkable; I've had better meals at cheaper restaurants. The service was slow and purely transactional, lacking any warmth or personal touch. It felt somewhat mechanical and matter-of-fact. Four people ate here and not one said the food was good. Each had a drink, ordered 2 appetizers for the table (and the yuca fries and the plantains were the best part of the whole meal), and 1 main course per. We spent $300 since they add a mandatory 18% gratuity to the bill. Overall, I can't understand the buzz around this place. It seems like just another regular mall restaurant. I wouldn't recommend it if you're looking for a memorable dining experience.
   

   MarabúRespuesta enviada hace 3 días

   Hello Joe. We always strive to provide the best service and quality standards on our establishment. Your insights are very valuable, and we will certainly take them into consideration as we continuously work to improve our customer's experience.
   

   ¿Te fue útil?

2. J

   Jonathan VIP

   Chicago34 reseñas

   5.0

   Comieron en 16 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our family of four received excellent service, cocktails, food and desserts
   

   MarabúRespuesta enviada hace 3 días

   Thank you for your positive feedback, Jonathan. We expect you back again!
   

   ¿Te fue útil?

3. A

   Ari

   Portland3 reseñas

   2.0

   Comieron en 12 de abril de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   My wife & I took our 7 year old and were excited to try this place, but found it disappointing. An adjacent table seated at the same time as us completed their meals and left before we were served; another next to ours was seated well after us and left just as we received our food. By the time our son got his tiny burgers (costing $14) at nearly 9.30pm, he was so exhausted he fell asleep in the booth after barely eating. The steak was good, but overall the food was not worth the $200+ it cost - and the restaurant did nothing to make things right. The 18% compulsory service charge was especially inappropriate given their acknowledgement that we had waited too long for our food.
   

   MarabúSe respondió el 15 de abril de 2025

   We're sorry to hear about the delay in service during your visit. Your feedback is valuable, and we'll review our operations to ensure promptness. Thank you for bringing this to our attention; we strive to provide a better experience for our customers.
   

   ¿Te fue útil?

4. s

   stefania VIP

   Costa central4 reseñas

   5.0

   Comieron en 6 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service and delicious food, would definitely go back!
   

   MarabúSe respondió el 8 de abril de 2025

   Thank you for your positive feedback, Stefania. We expect you back again!
   

   ¿Te fue útil?

5. N

   Neil VIP

   Orlando41 reseñas

   5.0

   Comieron en 5 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our dinner at Marabu was spectacular in every aspect. From our pleasant welcome at the front desk and immediate seating, to our impeccable waitperson Marcia, to the sublime food, everything was top-notch. After a disappointing dinner the previous night at another well-regarded restaurant, Marabu was a welcome delight. Everything about the food was exactly right -- and I'm a private chef, so I can be, shall we say, a little particular, lol. Presentation was picture-perfect, portions were the perfect size bordering on generous, and the execution was masterful. Of special note was the octopus, a dish often difficult to execute well -- it was tender and tasty, infused with the subtle essence of the charcoal ovens, and expertly paired with charred eggplant. And the service provided by Marcia elevated the evening even further -- she was engaging, well-informed, professional and yet warm, and offered everything that restaurant service should be at its best. Don't miss this perfect dining experience!
   

   MarabúSe respondió el 8 de abril de 2025

   Thank you fot your positive review, Neil. We are glad to read that you had a great experience at Marabu. We expect you back again!
   

   ¿Te fue útil?

6. B

   Bradley

   Washington DC6 reseñas

   4.0

   Comieron en 3 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 3

   The food was great. The music was too loud for us to carry on a conversation and there was no escaping it. I probably would not go back for that reason.
   

   MarabúSe respondió el 8 de abril de 2025

   Thank you for your review, Bradley. We apologize for any inconvenience you may have. It was never our intention to make you feel uncomfortable with the music; on the contrary, we truly strive hard to give each and every guest a great experience at Marabu. We will take your feedback into consideration and we hope you can visit us again soon. Thank you.
   

   ¿Te fue útil?

7. M

   Marius VIP

   Orlando5 reseñas

   4.0

   Comieron en 31 de marzo de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   This place is usually one of my favorites however, this time we came on a Sunday evening and unfortunately, I had to ask the server to warm up the food. Will definitely return however I do expect warm fresh food, whether on the first meal of the day or the last. Drinks are always good and the ambiance as well.
   

   MarabúSe respondió el 8 de abril de 2025

   Thank you for your review, Marius. We regret to know that we didn't meet your expectations this time. We're gonna address this internally to improve. Your feedback is valuable as we strive to provide a better experience. Thank you for bringing it to our attention. The customers are our priority. Your feedback it's important for us. We are going to adress this internally.
   

   ¿Te fue útil?

8. R

   Rubena VIP

   Edmonton64 reseñas

   4.0

   Comieron en 24 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Excellent. I've dined here on multiple occasions, and the food never disappoints. Service can go from good to excellent as well. Food is always flavorful and beautifully presented.
   

   MarabúSe respondió el 15 de abril de 2025

   Thank yoiu for your positive review, Rubena! We expect you back again!
   

   ¿Te fue útil?

9. L

   Louis

   Miami1 reseña

   5.0

   Comieron en 23 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent food and service. A bit on the pricey side and the unmentioned 18% gratuity for a party of four was a surprise but that just meant I didn't have to calculate a tip myself. I would definitely return here to eat again the next time I'm in Miami.
   

   • 

   MarabúSe respondió el 31 de marzo de 2025

   Thank you for your feedback! We expcet you back again!
   

   ¿Te fue útil?

10. S

    Sheri

    San Francisco4 reseñas

    5.0

    Comieron en 22 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great Service, great Cuban Cuisine. Great Atmosphere. Enjoyed the experience.
    

    MarabúSe respondió el 31 de marzo de 2025

    Thank you for your positive feedback, Sheri. We expect you back again!
    

    ¿Te fue útil?