Madison's Grill - Union Bank Inn

Madison's Grill - Union Bank Inn reviews from people who’ve dined at this restaurant. Based on recent rating.

1. VG

   ValerieG

   Calgary1 review

   2.0

   Dined on April 4, 2021

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   The service was great. However the food was disappointing. The mussel appetizer wasn’t very flavourful and the mussels were over cooked. My son had the short ribs poutine and his fries were cold, the gravy and the meat tasted burnt. Two people had the duck and they were both very underwhelmed with the flavours and texture of the duck. I had the ravioli and did like the flavour. The waiter kept bringing us sparkling water and didn’t mention to us that it would cost us extra. The $300+ meal that we had was not worth it (only one of us had a glass of wine, my son had coca-cola, and the other 2 of us just drank water). I would not recommend this restaurant to anyone. I give it an overall 3/10. Points for the nice venue and the okay service.
   

   Madison's Grill - Union Bank InnResponded on April 9, 2021

   Thank you for taking the time to share feedback on your recent experience with us. I am truly sorry to hear that we failed to meet your expectations and can assure you this is not a true reflection of the quality and service standards we strive for every day. I have taken the opportunity to share your comments with our culinary team. They are committed to rectifying any shortcomings and hope for another opportunity to welcome you again. Regards, Graham Leggett Sales Manager
   

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2. OT

   OpenTable Diner

   Edmonton2 reviews

   1.0

   Dined on April 2, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Never received my points
   

   Madison's Grill - Union Bank InnResponded on April 9, 2021

   Good Afternoon, I am sorry to see that your concerns with points translated into a negative rating of your overall experience with us. Unfortunately, points are managed directly by OpenTable and have nothing to do with the individual partner restaurant. I would recommend reaching out to OpenTable directly. We do appreciate your support for our LOCALLY OWNED AND OPERATED business and hope that aside from this technical error, you enjoyed your visit. Warm Regards, Graham Leggett Sales Manager
   

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3. MS

   MarkS

   Las Vegas3 reviews

   5.0

   Dined on March 30, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about our evening was exceptional
   

   Madison's Grill - Union Bank InnResponded on April 1, 2021

   Thanks MarkS! We sincerely appreciate the perfect rating and recommendation. It was a pleasure having you join us at Madison's Grill and we look forward to seeing you again soon.
   

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4. C

   Christine

   Edmonton2 reviews

   5.0

   Dined on March 28, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I went out on Saturday, March 28, 2021 to Madison's for dinner. The food was outstanding and delicious and the service was great! We had the 6 course chef's special in which we didn't know what we were going to have and everything was amazing! Can't wait to go back!
   

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   Madison's Grill - Union Bank InnResponded on April 1, 2021

   Thank you Christine! We sincerely appreciate the recommendation and generous feedback! Chef Chris will be thrilled to hear how much you enjoyed his Signature Six Course. It was a pleasure having you join us at Madison's Grill. We look forward to seeing you again soon!
   

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5. L

   Lynn

   Edmonton1 review

   5.0

   Dined on March 28, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent. Our waiter was attentive but not overbearing. I love the ambiance at Madison’s and will certainly have dinner here again.
   

   Madison's Grill - Union Bank InnResponded on April 1, 2021

   Thank you Lynn! We sincerely appreciate the perfect rating and recommendation. It was an absolute pleasure to be able to welcome you to Madison's Grill and our entire team looks forward to seeing you again soon.
   

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6. DP

   DougP

   Edmonton6 reviews

   5.0

   Dined on March 27, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We've been to Madison's many times over the years, often tied to a stay at the Union Bank Inn. Always a great experience - great food and a nice quiet environment with great service. And breakfast the next morning is always great too...
   

   Madison's Grill - Union Bank InnResponded on April 1, 2021

   Thank you DougP! We sincerely appreciate the perfect rating and recommendation. It is always a pleasure to have you join us at Madison's Grill and the Union Bank Inn and we are certainly looking forward to your next visit. Take care!
   

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7. KK

   KeithK

   Edmonton1 review

   4.0

   Dined on March 26, 2021

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very good experience. Would like to try Madison's for dinner.
   

   Madison's Grill - Union Bank InnResponded on April 1, 2021

   Thanks KeithK! We sincerely appreciate the recommendation. It was a pleasure having you join us and we certainly hope to see you for dinner soon. Our new dinner menu, featuring the freshest ingredients of the season, is getting fantastic reviews - a must try, including the return of our Seafood Three Course! Thanks again - we look forward to welcoming you back to Madison's Grill again soon.
   

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8. PF

   PerryF VIP

   Edmonton12 reviews

   5.0

   Dined on March 21, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. The server and the Chef were excellent
   

   Madison's Grill - Union Bank InnResponded on March 24, 2021

   Thank you for choosing Madison's Grill! We sincerely appreciate the kind words. It was a pleasure having you join us and we certainly look forward to welcoming you again soon.
   

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9. OT

   OpenTable Diner VIP

   Edmonton7 reviews

   5.0

   Dined on March 20, 2021

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   65 th Birthday and retirement celebration. Lovely evening as always. Thanks so much
   

   Madison's Grill - Union Bank InnResponded on March 24, 2021

   Thank you for taking the time to share your experience! It was a pleasure being able to celebrate both your birthday and retirement with you. We sincerely appreciate your business and look forward to welcoming you back again soon. Take care!
   

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10. OT

    OpenTable Diner VIP

    Las Vegas5 reviews

    5.0

    Dined on March 14, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a wonderful date night. The staff were attentive without being overbearing, the food and wine recommendations were spot on, we had a lovely time.
    

    Madison's Grill - Union Bank InnResponded on March 19, 2021

    Thank you so much for the perfect rating and recommendation. It was a pleasure having you join us at Madison's Grill and our entire team hopes to see you again soon. Take care!
    

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