Luk Fu - Philadelphia Live!

Luk Fu - Philadelphia Live! reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   ALAN

   Orlando14 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   do not have some menu items they said that some things are being eliminated
   

   Luk Fu - Philadelphia Live!Responded 3 days ago

   Thanks for your feedback, Alan! We’re constantly updating our menu to enhance the dining experience. While some items may change, we’re excited about new additions coming soon. Stay tuned for more delicious options!
   

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2. V

   Victor

   Philadelphia2 reviews

   2.0

   Dined on April 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   Could smell the cigarette smell from the casino. It’s a turn off when eating. And I ordered a mango bubble tea from the menu. The mango tasted good but it didn’t have bubbles it was more like lychee jelly. Should be noted on the menu. I wouldn’t have spent $10 for it. Also order hot jasmine tea and it had no jasmine taste
   

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3. E

   Ellen

   Philadelphia1 review

   2.0

   Dined on April 17, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The drinks weren’t incredibly overpriced and they charge you $5 for the pleasure of being INSIDE Live Casino? And when you ask the manager to explain the charge he gets defensive and doesn’t even try to apologize. Don’t bother going!
   

   Luk Fu - Philadelphia Live!Responded on April 18, 2025

   Ellen, we appreciate your feedback and are sorry to hear about your experience. Your concerns regarding pricing and service are important to us, and we’ll address them with our team to ensure improvements. Thank you for sharing your thoughts. We hope you’ll reconsider visiting us in the future.
   

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4. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was really nice and explained the drinks we could not pronounce. The cherry Blossoms all over the place was beautiful. I over all would come back to Live just to come here……
   

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   Luk Fu - Philadelphia Live!Responded on April 14, 2025

   Thank you for your wonderful review! We're thrilled to hear you enjoyed the service and the cherry blossom decor. We can't wait to welcome you back for another memorable experience!
   

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5. D

   Dominique

   Philadelphia6 reviews

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I asked for a spicy dish and my food had no spice at all! We had to keep finding our waitress if we needed anything and then she double charged my husbands card which were still trying to get fixed.
   

   Luk Fu - Philadelphia Live!Responded on March 10, 2025

   Dominique, we appreciate your feedback. We're sorry to hear about the spice level and service issues you experienced. Your concerns are important to us, and we’re working to ensure a better experience in the future. Thank you for bringing this to our attention.
   

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6. K

   Kyle

   Philadelphia1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Decent experience. Food could’ve been be a little better
   

   Luk Fu - Philadelphia Live!Responded on February 18, 2025

   Thanks for your feedback, Kyle! We're glad you had a decent experience but will definitely take your comments about the food to heart. We're always striving to improve and appreciate your insights. Hope to see you again soon for an even better visit!
   

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7. J

   Jon

   San Francisco1 review

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Food was ok, Apps: Crab Rangoon was overcooked on the verge of being burnt, Pot Stickers were perfect. Pork Fried rice was good nothing special, had a slight sweet taste to it which was unusual. General Tso’s Chicken was very good perfectly oiled and seasoned (not to spicy) final dish was the short ribs which we’re disappointing the texture was like runner and whatever is was marinated in the taste was overpowering and gave me heartburn. My bill for two with only one drink each and tip was $200 which I feel was overpriced for the quality. I was expecting this place to be a tad bit better, But it was just OK
   

   Luk Fu - Philadelphia Live!Responded on February 17, 2025

   Jon, thanks for sharing your feedback. We’re glad you enjoyed the Pot Stickers and General Tso’s Chicken, but we’re sorry to hear about the other dishes. Your insights are invaluable as we work to improve our menu and overall experience. We hope you’ll consider giving us another try.
   

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8. D

   Debbie

   Philadelphia10 reviews

   4.0

   Dined on January 29, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went for restaurant week. The food was good but other things people around us ordered looked really good. Would like to go back and try additional items!
   

   Luk Fu - Philadelphia Live!Responded on February 3, 2025

   Thanks for sharing your experience, Debbie! We're glad you enjoyed the food during restaurant week. We’d love to have you back to explore more of our menu—there's plenty of deliciousness to discover. Hope to see you soon for round two!
   

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9. L

   Lauren

   Philadelphia2 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quick friendly service. Everything was so good and we were shocked at our bill for getting as much food as we got ! Loved that the manager seemed genuinely invested in the flow of the restaurant as you don’t see that much anymore. Also so easy to get to from the parking garage entrance if you are just coming for dinner and not the whole casino. Not a bad walk over to Wells Fargo for an event either. We will definitely be back!
   

   Luk Fu - Philadelphia Live!Responded on January 20, 2025

   Thanks for the fantastic feedback, Lauren! We're thrilled you enjoyed your experience and found our service top-notch. It's great to hear that our manager made a positive impression and that you appreciated the convenience of our location. We can't wait to welcome you back for another visit!
   

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10. M

    Mimi VIP

    New York City137 reviews

    5.0

    Dined on January 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Keep up the amazing work, Ruiai, Xue Jin (Andy) and Bradley!
    

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    Luk Fu - Philadelphia Live!Responded on January 8, 2025

    Thanks for the fantastic feedback, Mimi! We're thrilled to hear you appreciate the team's hard work. Ruiai, Xue Jin, and Bradley will be so motivated by your kind words. We look forward to continuing to deliver amazing experiences!
    

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