Laguna Pool House & Kitchen - Palms Casino Resort

Reseñas de Laguna Pool House & Kitchen - Palms Casino Resort de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Los Ángeles4 reseñas

   5.0

   Comieron en 16 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This was an amazing restaurant. Never would’ve thought that a hotel restaurant can be such a nice place. My husband and I loved this place. The food was amazing. Service was great. The atmosphere is a 10/10. I really recommend this place. It was amazing!!!
   

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   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 25 de febrero de 2025

   Thank you for your amazing feedback! The team at Laguna Pool House appreciates your patronage and looks forward to welcoming you back!
   

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2. M

   Massimiliano

   Las Vegas1 reseña

   3.0

   Comieron en 20 de enero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 2

   Niente di che Pensavo ad un ristorante di livello, neanche troppo male l’ero niente di eccezionale
   

   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 26 de enero de 2025

   Caro Massimiliano, Grazie per i tuoi commenti e per aver dedicato un momento a raccontarci la tua esperienza. Condivideremo la tua recensione con tutto il nostro team. Ti auguriamo il meglio e speriamo di darti nuovamente il benvenuto. I nostri migliori auguri, The Laguna Pool House Team
   

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3. R

   Ricardo VIP

   San Diego1 reseña

   5.0

   Comieron en 8 de diciembre de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Nice quiet dinner. Staff was very attentive to our needs. Thank you
   

   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 15 de diciembre de 2024

   Thank you for taking the time to let us know about your experience, Ricardo! I'll be sure to share your feedback with our entire team. We hope to welcome you back soon! Sincerely, Shawna Bowman General Manager
   

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4. A

   Anita

   Las Vegas6 reseñas

   5.0

   Comieron en 7 de diciembre de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   On a VERY busy night at the Palms Casino where wait times for most restaurants were 30 minutes plus and the buffet had a super long line, the Laguna located off the casino floor was a very nice peaceful and quiet alternative. The service was great and the food and drinks delicious. One drawback….it closes at 8 pm.
   

   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 10 de diciembre de 2024

   Hello Anita, thank you for your 5-star rating, we are very appreciative of your patronage and would love to welcome you back any time!
   

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5. R

   Robin VIP

   Las Vegas10 reseñas

   5.0

   Comieron en 9 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My first time there. It’s a very nice dining room and bar area. A lot of windows. There are fireplaces. It’s really nice. Can’t believe I didn’t know about this place. The food was good. Prices were decent. The cocktails were amazing. Our server was, Sara, she was great. Very friendly and helpful. Glad I went. I’ll definitely go back!
   

   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 18 de noviembre de 2024

   Dear Robin, We are delighted to know you enjoyed your experience with us! Thank you for taking the time to let us know about your recent visit. Our Laguna Pool House Team wishes you the best and we hope to welcome you back soon! Sincerely, Shawna Bowman General Manager 702-944-3292
   

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6. J

   Jonathan

   Los Ángeles2 reseñas

   2.0

   Comieron en 5 de noviembre de 2024

   1. Global 2
   2. Comida 1
   3. Servicio 4
   4. Ambiente 4

   The food was inedible. All of us hated the food. Go elsewhere.
   

   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 7 de noviembre de 2024

   Dear Jonathan, Thank you for your candor and communication. We have already identified what your table ordered and spoke with the service team and culinary team to understand your experience and improve. Our Laguna Pool House Team wishes you the best and we thank you for your time and communication. Sincerely, Shawna Bowman General Manager 702-944-3292
   

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7. J

   Jane

   Atlanta7 reseñas

   5.0

   Comieron en 5 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience. If you are looking for a good meal and relaxed atmosphere, this is the place! Our server was excellent and she took good care of us.
   

   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 6 de octubre de 2024

   Dear Jane, We are thrilled to hear about your visit to Laguna Pool House & Kitchen! Thank you for your kind words about our service, food and ambiance. We will be sure to share your review with our entire team. We hope to welcome you back soon. Kind Regards, Shawna Bowman General Manager Laguna Pool House & Kitchen 702-944-3292
   

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8. D

   Dawn VIP

   Caribe10 reseñas

   5.0

   Comieron en 5 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fantastic experience. The food was great and the waiter was amazing! Definitely will be back next time in Vegas.
   

   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 6 de octubre de 2024

   Dear Dawn, Thank you for taking the time to let us know about your experience. We are delighted to know you enjoyed your recent visit to Laguna Pool House & Kitchen! Our team wishes you the best and we look forward to welcoming you back soon. Kind Regards, Shawna Bowman General Manager Laguna Pool House & Kitchen 702-944-3292
   

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9. A

   Ace

   Las Vegas4 reseñas

   5.0

   Comieron en 28 de septiembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service, my friend and I had a nice time catching up in here. The burrito and French toast were great.
   

   Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 12 de octubre de 2024

   Dear Ace, Thank you for visiting Laguna Pool House & Kitchen and taking the time to let us know about your experience. We are delighted to know you had a great time visiting us. Our team wishes you the best and we hope to welcome you back soon! Kind Regards, Shawna Bowman General Manager Laguna Pool House & Kitchen 702-944-3292
   

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10. r

    roes VIP

    San Diego12 reseñas

    3.0

    Comieron en 14 de julio de 2024

    1. Global 3
    2. Comida 2
    3. Servicio 2
    4. Ambiente 5

    This was our second time giving Laguna pool house a try. The first time they forgot about our order, and 45 min later when they remembered, and brought out our food, we found hair in the Burger, the waitress sent it back, and they forgot us again. This time we again ordered hamburgers, medium rare, they came out practically raw, it was really gross and we didn’t dare send it back. I barely had a couple of bites and pushed the plate away, the waitress didn’t even notice when she picked up our plates, and since it was a casino comp, I decided to just forget about it. On the other hand We ordered a regular Carmel Frappuccino, (which turned out to be more of a macchiato )which is six dollars on the menu, but when we got the bill she charged me nine dollars. I asked her why and she said that that Frappuccino’s are double espresso and that how she rings it up. I explained that the menu says Carmel Frappuccino’s is only six dollars and she continued to argue with me, stating that is how she always rings it up, but again I Pointed out the menu and $6, she huffed and puffed and agreed to charge only six, like she was doing me a favor. I wonder if everybody is getting this $3 up charge on every Starbucks order and not realizing it,that’s a lot of scam money. 
    

    Laguna Pool House & Kitchen - Palms Casino ResortSe respondió el 17 de julio de 2024

    Dear Roes, Thank you for taking the time to let us know about your experience at Laguna. We are terribly sorry for the challenges you experienced while dining with us. We are grateful for your feedback and will use your review as a teaching moment for our entire team to improve. Our Laguna Pool House Team wishes you the best and we thank you for your communication. Kind Regards, Shawna Bowman General Manager 702-944-3292
    

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