Kona Grill - Tigard

Reseñas de Kona Grill - Tigard de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Dawn VIP

   Phoenix18 reseñas

   3.0

   Comieron hoy

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   Strange night. Out of ALL sushi and some other items. Hardly anyone in the restaurant but service was extremely slow. What we were able to order was really good. Hope they can turn it around.
   

   ¿Te fue útil?

2. E

   Ellen VIP

   Seattle2 reseñas

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Staff not well trained. Sat for dinner, took 20+ minutes to place order, everything on menu extremely over priced. Ended up closing out drinks and leaving. They didn't even know how to mark us as "arrived" on open table so am having to sort out how to get that reversed. Don't recommend.
   

   Kona Grill - TigardRespuesta enviada hace 3 días

   Thanks for visiting us, Ellen. We're truly sorry to hear about your experience. We take pride in our staff's knowledge and training, and it's disappointing to hear that we fell short during your visit. We understand how frustrating it can be to wait for a meal and not have it up to your standard. We also apologize for the confusion with open table. We'll ensure to use this as an opportunity to improve our service. We hope you'll give us another chance to show you the quality dining experience we're known for. John AM
   

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3. L

   Lisa

   Seattle7 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   Easter brunch was awkward. They only had the buffet menu which was ok. But they brought everything to everyone in like rounds. It was clear this was their first time doing a brunch buffet. Also there was no dessert so that’s always disappointing! The food overall was ok.
   

   Kona Grill - TigardRespuesta enviada hace 2 días

   Thanks for visiting us, Lisa! We're glad to hear that you enjoyed our buffet and found our service efficient. We apologize for the awkwardness of the Easter brunch and the absence of dessert. We're always working on improving our buffet and dessert selection. We hope to see you again soon at Kona Grill - Tigard for another memorable brunch. - John AM
   

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4. T

   Tina

   Londres1 reseña

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   1st time there. Would go again. Meatball appetizers were tasty. I had the 6 oz filet w/ sweet chili green beans & whipped potatoes. It was all very good! My companion had the Sweet Bleu salad with shrimp & was really pleased. We went all out & ordered dessert too. I had no idea the “slice” of carrot cake would be as big as my head! Also very tasty. Impossible to finish! Service was prompt, courteous & friendly. Will probably take friends to try soon. Enjoy!
   

   Kona Grill - TigardRespuesta enviada hace 5 días

   Thank you so much for your awesome review, we are glad you liked the food. we look forward to seeing you when you return with your friends! John AM
   

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5. W

   Will

   Unspecified1 reseña

   2.0

   Comieron en 14 de abril de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 4
   4. Ambiente 4

   Food is very lacking. $150 for a family of 4 with no alcohol or appetizers. Steak was grocery store bad. Entrees pretty small. Ordered the “recommended” green beans and they still had the stems attached. Kids loved the “orange bear” but otherwise unimpressed.
   

   Kona Grill - TigardSe respondió el 14 de abril de 2025

   Hey Will, We're sorry to hear about your disappointing experience at Kona Grill - Tigard. We take pride in our food and it's disheartening to hear that we didn't hit the mark this time. We're also sorry to hear that our entrees and green beans didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our offerings and service. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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6. t

   traci

   Portland6 reseñas

   3.0

   Comieron en 13 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 2

   The first time here was fantastic, this time it was just OK. We liked that on the $39 special you can select your salad, desert and entree instead of being stuck with what they group together. However, my husband doesn’t like wine and he was not able to substitute a beer. Seems beer is cheaper than wine so that’s strange. At 6pm a DJ started and the music was so loud and not the style one would expect from a fine dining restaurant. We felt like we were at a nightclub and it was way too loud! On top of it a bunch of little girls were running around. Service was extremely slow. They even ran out of water glasses and weren’t even crowded yet. It was only 5:30. They need to ditch the DJ!
   

   Kona Grill - TigardSe respondió el 14 de abril de 2025

   Thanks for the review, traci. We're glad to hear that you enjoyed your first visit to Kona Grill - Tigard. We appreciate your feedback on the DJ and the music volume. We'll certainly take your comments into consideration as we continually strive to improve our guests' experience. We apologize for the slow service you experienced and the mix-up with the wine selection. We hope to have the chance to serve you again soon, and provide a more seamless experience. please send an email to gm.tigard@konagrill so we could discuss further opportunities
   

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7. S

   Steven VIP

   Costa central6 reseñas

   3.0

   Comieron en 13 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   They place looked cool, chic. We were promptly seated. We were informed that a lot of the drinks we wanted were unavailable! Then we ordered food, then they started to say they weren't available or were out of it. It was only 5:30 pm! I thought the prices were steep! Not a place to take kids if you are looking for a family conscience dinner. My ribs were slightly warm, but I didn't complain. The servers were nice though. No fault of theirs. Probably won't go back.
   

   Kona Grill - TigardSe respondió el 14 de abril de 2025

   Thanks for the review, Steven! We're glad to hear that you found our place chic and our staff courteous. We're sorry to hear about your experience with the unavailable drinks and food availability. We aim to provide the best experience for our guests and it seems we fell short. We appreciate your feedback and will use it to improve. We hope you'll reconsider and give us another chance to impress you and your family in the future. Please reach out to gm.tigard@konagrill for another visit Best regards, Kona Grill - Tigard Management Team
   

   ¿Te fue útil?

8. K

   Kathey

   Portland3 reseñas

   3.0

   Comieron en 8 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   It was my daughters Birthday but no mention of . I thought she would offered something like a desert but nothing so disappointed
   

   Kona Grill - TigardSe respondió el 10 de abril de 2025

   Hi Kathey, Thank you for choosing Kona Grill - Tigard to celebrate your daughter's special day. We regret to hear that we missed the mark on your special occasion. We understand your disappointment and we sincerely apologize for any inconvenience. We are always striving to provide a memorable experience for our guests and it seems we fell short this time. We appreciate your feedback and will certainly take it into consideration as we continuously work on improving our service. We hope you will give us another chance to make it up to you in the future. Best, The Management Team
   

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9. T

   Toby

   San Francisco1 reseña

   1.0

   Comieron en 1 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Under staffed, sat down and took 45 mins for them even to take our order, then another 45 mins to get our food. All but one entree was over cooked, my chicken was actually burned and so tough I could not eat it. The waitress never came over to check on us nor could we get her attention. You pay at your table so they never come and check in. All around a very terrible experience. A waste of money.
   

   Kona Grill - TigardSe respondió el 10 de abril de 2025

   Hi Toby, We're truly sorry to hear about your recent experience at Kona Grill - Tigard. We always aim to deliver a great experience, and we're gutted when we don’t meet expectations. It's especially concerning to hear about the wait times and the quality of our food. We take your feedback seriously and will work on improving these areas. We hope that you will give us another opportunity to serve you better in the future. Best regards, The Management Team
   

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10. P

    Paul

    Portland6 reseñas

    5.0

    Comieron en 29 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Blayke is awesome and made our date night amazing. Food specials and ambiance was great too. It’s our new favorite place.
    

    Kona Grill - TigardSe respondió el 10 de abril de 2025

    Thanks for visiting us, Paul! We're thrilled to hear that you had an amazing date night at Kona Grill - Tigard. It's great to know that you enjoyed our food specials and ambiance. We're honored to be your new favorite place and we look forward to welcoming you back soon!
    

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