Kona Grill - Desert Ridge

Reseñas de Kona Grill - Desert Ridge de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Tammy

   Phoenix1 reseña

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   Great service and tons of food with the Easter brunch but some was not warm enough
   

   Kona Grill - Desert RidgeRespuesta enviada hace 4 días

   Thanks for the feedback, Tammy! We're thrilled to hear you enjoyed our Easter brunch and service at Kona Grill - Desert Ridge. We apologize for the temperature not being quite right, we're always working to ensure our food is served at the ideal temperature. Your feedback is valuable to us and we'll certainly take it into consideration. We hope to welcome you back soon!
   

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2. K

   Karen VIP

   Chicago12 reseñas

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   What made our experience fantastic was our waiter, Skylar. He was always checking in on us and took really great care of our older mother and Aunt who were with us. My Steak Frites was OK-the fries were good but the steak was a bit skimpy and overcooked. The rest is us had the chicken cutlets and they loved it! I thought there would be more seafood choices as it’s been several years since we were at a Kona Grill. I also thought the entrees were quite overpriced.
   

   Kona Grill - Desert RidgeRespuesta enviada hace 4 días

   Hi Karen, Thank you for your review. We're thrilled to hear that your experience at Kona Grill - Desert Ridge was fantastic, especially with your family. We always aim to provide excellent service and delicious food to our guests. We're sorry to hear that the Steak Frites and chicken cutlets didn't quite hit the mark for you. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our menu. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

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3. A

   Aimee

   Phoenix4 reseñas

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   The restaurant was relatively empty when we came in and they sat us next to one of the 4 currently seated tables (thought some spacing would be nice). The art and decor was beautiful what took away from that was the service stand right behind the hostess counter (looks cluster and unorganized). Prices were a little high for the quality. Steak was over cooked, French green beans weren’t listed on the menu as coming with the surf and turf, but they were amazing. The kids bento box was adorable.
   

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   Kona Grill - Desert RidgeRespuesta enviada hace 4 días

   Thanks for visiting us, Aimee! We're glad to hear that you enjoyed the decor and food at Kona Grill - Desert Ridge. We apologize for the inconvenience you faced with the seating arrangement. We're always looking for ways to improve our guests' experiences and your feedback is invaluable. We hope to serve you again soon and provide you with a more relaxed and organized dining experience.
   

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4. L

   Lucia VIP

   Nueva York2 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   They have a very impressive and economical kids menu! My partner got the sushi and we got wagyu fried rice . Really good food
   

   Kona Grill - Desert RidgeRespuesta enviada hace 4 días

   Hello Lucia, Thank you for your wonderful review! We're thrilled to hear that you and your partner enjoyed our kids menu and found our wagyu fried rice to be impressive and economical. It's always a pleasure to serve foodies like you. We look forward to welcoming you back to Kona Grill - Desert Ridge soon.
   

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5. S

   Sherry

   Phoenix148 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent! My 3 friends and I had a wonderful experience here tonight. From the sweet gal at the reception desk who seated us and greeted me by name (impressive!); and sorry I don't recall her name; to our incredible server Zach, who could not have been more attentive to all of our needs. And we had quite a few! He was absolutely fabulous and extremely patient with all of us. Food was excellent, as it always is. Thank you for another stellar evening. We will be back soon! Sherry C.
   

   Kona Grill - Desert RidgeRespuesta enviada hace 4 días

   Thanks for the review, Sherry! We're thrilled to hear that you and your friends had an excellent experience at Kona Grill - Desert Ridge. It's wonderful to know that our team made your experience memorable and that you appreciated their attention. We're also glad to hear that you enjoyed our food. We look forward to welcoming you back soon!
   

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6. K

   Katie

   Phoenix8 reseñas

   1.0

   Comieron en 12 de abril de 2025

   1. Global 1
   2. Comida 5
   3. Servicio 1
   4. Ambiente 2

   The food when it finally arrived was delicious. The kitchen sent half the food out, some cold, and took an additional 15 min for some of the meals to be delivered.
   

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7. p

   patrick VIP

   Phoenix17 reseñas

   4.0

   Comieron en 11 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Very nice selection on Happy Hour menu. Service was very attentive. Noise was acceptable. Thought overall value was “good”.
   

   Kona Grill - Desert RidgeSe respondió el 12 de abril de 2025

   Hello Patrick, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our Happy Hour menu and found our service to be attentive. We're sorry if the noise level was a bit high, but we're glad it didn't detract from your overall experience. We strive to provide a great value, and your feedback helps us in that regard. We look forward to serving you again soon at Kona Grill - Desert Ridge! Best, The Management Team
   

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8. O

   Olivia VIP

   San Francisco9 reseñas

   5.0

   Comieron en 6 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful dinner experience. Food was good and our waitress was awesome! T was so kind, understanding and flexible. She sang happy anniversary to us with her beautiful voice and truly made the evening a wonderful experience. Thank you!
   

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   Kona Grill - Desert RidgeSe respondió el 6 de abril de 2025

   Thanks for the feedback, Olivia! We're thrilled to hear that you had a wonderful dinner experience at Kona Grill - Desert Ridge. It's great to know that our team was able to make your special occasion even more memorable. We're also glad you enjoyed our food and found our service to be excellent. We strive to make every visit a memorable one and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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9. Z

   Zubair

   Phoenix1 reseña

   1.0

   Comieron en 5 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   The table was filthy and sticky, among other things.
   

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10. S

    Sue

    Los Ángeles12 reseñas

    3.0

    Comieron en 3 de abril de 2025

    1. Global 3
    2. Comida 2
    3. Servicio 4
    4. Ambiente 3

    We went for their advertised special menu@$39 per person’s. It was not a great meal. Steak ordered rare came out more like medium and was dry with very little taste. Wine which came with meal took until we were 50% finished with our food to be served. Ordered an additional salad and it was never served. But the server brought it when we were paying the bill in a togo box!! Never asked if we still wanted it! And, oh yes, it was on the bill!! A very disappointing dinner experience. PS. The hostess who sat our friends before we arrived was not pleasant. Kind of like they were annoying her with a request for a side table. Restaurant was not super busy and there were lots of empty tables. Went on a Wednesday evening with 6pm reservations
    

    Kona Grill - Desert RidgeSe respondió el 4 de abril de 2025

    Thanks for visiting us, Sue. We're sorry to hear that your experience at Kona Grill - Desert Ridge didn't meet your expectations. We take your feedback on the steak and wine service seriously and will use it to improve. We regret the inconvenience caused by the delay in service and the issue with the salad. We strive to provide a better experience and will work on these points. We hope to have the opportunity to serve you again and provide a better experience. -KG Management
    

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