JOEY University Village

JOEY University Village reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christina VIP

   Seattle9 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   It was later in the evening, maybe 9:30. There were many tables full, but not crowded. People were still coming in. We were seated out of order, but not being busy, we didn't think it was an issue. Once seated, I asked that we could be re-seated next to a table that had working heaters. No problem. After getting our menus, we didn't get table service for easily 10 minutes. The staff stood around chatting with their backs to us. After taking our order, drinks eventually came. We have no idea why the drinks took so long. Then, all the food came at one, including the appetizer that should have arrived with the drinks or soon after. It was blatantly obvious the young women weren't the least bit interested in doing their job. It was seriously frustrating and disappointing. After a long day, our including travel, the least a server could do is serve the table they're assigned.
   

   JOEY University VillageResponded today

   Hi Christina, Thank you for taking the time to share your experience at JOY University Village. We’re truly sorry to hear about the service you received, that’s not the standard we strive for. Your feedback about the delays, lack of attentiveness, and the timing of your food is being taken seriously. We appreciate you pointing this out, and we hope you’ll consider giving us another chance to provide the kind of experience you deserve. I will share my email address privately and would love to invite you back as my guest. I look forward to hearing from you! Best, Gisele J | Day Manager
   

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2. P

   Perry VIP

   Seattle73 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and drinks, excellent service. My friends and I had an enjoyable evening.
   

   JOEY University VillageResponded today

   Hi Perry! Thanks so much for your kind words! We’re thrilled to hear you and your friends had a great evening with us—good food, drinks, and excellent service is exactly what we aim for. Hope to see you all again soon! Warmest regards, Gisele J | Day Manager
   

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3. M

   Mark

   San Francisco1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always a great dining experience but perplexed over why they remove favorites from the menu such as the crab cakes and sliders which were best sellers as well.
   

   JOEY University VillageResponded 6 days ago

   Hi Mark, Thank you so much for your kind words—we’re thrilled to hear you consistently enjoy your dining experiences with us! It truly means a lot to have loyal guests like you. We completely understand how disappointing it can be when a favorite item is no longer available. We occasionally make changes to the menu and your feedback is highly valued. We hope to welcome you back again soon! Warm regards, Gisele J | Day Manager
   

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4. G

   Gelila

   Seattle1 review

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came in with a group of friends around dinner time, food was great, service was excellent, and we will definitely be coming back. Our host Amber was a delight. She was so welcoming, offered us complementary champagne, and sat us with no wait. Overall great experience.
   

   JOEY University VillageResponded on April 18, 2025

   Hi Gelila, We're thrilled to hear that you and your friends had a great dining experience at JOEY University Village! It's fantastic to know that our food, service, and the welcoming ambiance all contributed to your positive experience. We're especially pleased that you appreciated our complimentary champagne. We always aim to provide an excellent experience for our guests and your kind words truly make our efforts worthwhile. We look forward to welcoming you back soon! Amber M | Guest Service Manager
   

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5. B

   Barbara VIP

   Seattle9 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joey is a great restaurant in the always busy University Village. Food consistently good
   

   JOEY University VillageResponded on April 18, 2025

   Thanks for visiting us, Barbara! We're thrilled to hear that you consistently enjoy your dining experiences at JOEY University Village. It's wonderful to know that you find our food consistently good and we're able to consistently meet your expectations. We truly appreciate your kind words and high ratings. We look forward to serving you again soon! Amber M | Guest Service Manager
   

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6. OT

   OpenTable Diner VIP

   Seattle7 reviews

   1.0

   Dined on April 13, 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   The steak with deep fried eggroll looking potatoes and cheese on broccolini looked disgusting. Way too expensive for the value.
   

   JOEY University VillageResponded on April 13, 2025

   Hi, Thank you for taking the time to share your experience at JOEY University Village. We're sorry to hear that your meal didn't meet your expectations. We take pride in our food and I'm sorry to hear that you found it lacking in flavor and value. We appreciate your feedback and will use it to improve. I'd love to invite you back as my guest and give you the 5-star experience you deserve. I will share my email privately. I look forward to hearing from you and learning more about your experience. Amber M | Guest Service Manager
   

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7. J

   James VIP

   Seattle163 reviews

   3.0

   Dined on April 10, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 2

   The place was loud. The service sucked. Every wine I ordered was not available. Food? Think of a very mediocre Olive Garden. Never go here if can help it.
   

   JOEY University VillageResponded on April 11, 2025

   Thanks for the review, James. We're sorry to hear that your experience at JOEY University Village didn't meet your expectations. We're always aiming to deliver a great experience, and we're sorry to hear that we fell short on Wednesday. We also apologize for the noise levels and the availability of our wines. We'll certainly take your feedback into account as we strive to improve our service and food quality. I'd love to invite you back as my guest to give you the 5-star experience you deserve. I will share my email address privately. I appreciate your time and look forward to hearing from you! Amber M | Guest Service Manager
   

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8. MB

   MarBe VIP

   Seattle4 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was amazing. Highly recommend the fish tacos. Fun though somewhat noisy atmosphere.
   

   JOEY University VillageResponded on April 13, 2025

   Thanks for the feedback, MarBe! We're thrilled to hear that you enjoyed our fish tacos and found them to be amazing. We strive to provide a fun and noisy atmosphere, but we'll take note of your feedback to make your next visit even more enjoyable. We appreciate the 5-star review and look forward to hosting you again soon! Amber M | Guest Service Manger
   

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9. M

   Marcella

   Seattle2 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, ambience and service were great. Thank you Daniel for taking care of us and going out of your way to ensure we had the perfect family photo!
   

   JOEY University VillageResponded on April 10, 2025

   Thanks for visiting us, Marcella! We're thrilled to hear that you enjoyed the food, ambience, and service at JOEY University Village. Your kind words mean a lot to us and we're glad we could make your family photo perfect. We strive to provide a memorable experience for all our guests. We noticed that you rated our value a 4 - we appreciate your feedback and will continue to work on it. Looking forward to serving you again soon! Amber M | Guest Service Manger
   

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10. J

    Jordan

    Orange County1 review

    5.0

    Dined on April 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    There’s something about this place that will keep me coming back for life. That something is the staff snd service. Everyone there from host, to Managment is on their A game and I couldn’t be more thankful. This team truly goes above and beyond for their guests to ensure quality hospitality with fresh, fair priced food, warm smiles, and impeccable attention to detail. Joey U-Village is top notch. Thanks again!!
    

    JOEY University VillageResponded on April 10, 2025

    Thanks for visiting us, Jordan! We're thrilled to hear that you enjoyed your experience at JOEY University Village. It's wonderful to know that our team's efforts to provide top-notch service are appreciated. We're also delighted to hear that our food met your expectations. Your kind words mean the world to us and we look forward to welcoming you back for life. Cheers! Amber M | Guest Service Manager
    

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