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Jacks Monterey, Monterey, CA

Jacks Monterey

3.8
3.8
291 Reviews
$31 to $50
Californian
2 Portola Plz, Monterey, CA 93940-2419

Make a reservation

2 people
7:30 PM
Booked 9 times today

About this restaurant

  • Charming
  • Great for brunch
  • Good for business meals
Jacks Monterey is poised to provide a refreshing culinary experience in downtown Monterey, inside the Portola Hotel & Spa. Emphasizing local ingredients, high-quality seafood, and an award-winning wine and cocktail program, Jacks philosophy derives from globally-inspired traditions of California Cultural Cuisine highlighting flavor profiles unique to cultures from around the world. With design details throughout the indoor and outdoor dining venue to echo the beautiful surrounding landscape, the atmosphere at Jacks promises to be sophisticated—never pretentious. Jacks offers a variety of seating with a bar, fireplace lounge, and pet-friendly, outdoor space features living walls, bistro lighting, and fire pits.

Open for Breakfast & Dinner.

For more information visit www.portolahotel.com/dining/jacks-monterey

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Californian, American
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Dinner Daily 4:00 pm–10:00 pm Bar Fri, Sat 10:00 pm–11:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Carl Ashurst
  • Neighborhood
    Monterey
  • Parking details
    Hotel Parking
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Dog Friendly, Full Bar, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Wheelchair Access, Wine

What 291 people are saying

Jacks Monterey reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.9Food
  • 3.8Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Monterey / Carmel

    Great for brunch

Review summary

AI-generated from verified diner reviews
Jacks Monterey offers a "lovely venue" and "nice ambiance," making it a go-to spot at the Portola Hotel. The Christmas atmosphere is "festive," with delightful carolers. Guests praise the "beautiful setting" and "excellent" service, though some mention slow service during busy times. Enjoy good drinks and delicious food in a lively environment.

291 Reviews
  1. Adam

    Philadelphia7 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Elegant and modern yet relaxed and comfortable ambiance, prompt, friendly, and attentive service, and very well prepared and delicious food. And, a wonderful drink and wine selection.

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  2. Arifa

    Chicago3 reviews

    1.0

    Dined on April 12, 2025

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1
    Really nothing special about this place. Way too pricey for what they’re offering. Save your money go somewhere else.

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  3. Andrew

    Central Coast1 review

    2.0

    Dined on March 8, 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    The wait service was almost non-existent and the food took forever to arrive after we order it. To top it all off the gratuity was included in the bill.

    Is this helpful?

  4. Tammy

    Central Coast1 review

    4.0

    Dined on February 23, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    It is a lovely venue. Very pretty good drinks food is also delicious..

    Is this helpful?

  5. Eric

    Central Coast3 reviews

    5.0

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always great food at Jacks. My go to place when I’m at the Portola Hotel

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  6. Michelle

    Central Coast1 review

    2.0

    Dined on January 15, 2025

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5
    The food was cold and undercooked. The bread I ordered was not even heated up.

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  7. Gary

    Central Coast1 review

    5.0

    Dined on January 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We’ve never had a bad meal at Jacks. Nice ambiance.

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  8. Stas VIP

    San Francisco7 reviews

    1.0

    Dined on December 26, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    The food was truly awful. There were 4 of us, we all ordered different dishes, and all of the dishes were equally terrible. The total bill for the 4 of us was $410, which is quite expensive for food that is worse than a roadside diner. We basically walked away hungry because we could not eat any of the dishes.

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  9. Vangie

    Orange County1 review

    3.0

    Dined on December 25, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    The staff was incredibly nice and welcoming. That was the highlight of the experience. Food took a really long time to come out, which made sense because they were very busy. However, we had to repeatedly ask for water and it took like 30 minutes to get some. The atmosphere is pretty but the dog policy was very distracting. As it was Christmas Eve, they had the grinch and a snowman walking around, causing many dogs to freak out. They were loud and stressed out, making it difficult to enjoy our meal as the environment caused a sensory overload. Overall, it was fine. The food was okay, not great. Probably won’t be back but if you are looking for a pet friendly place with lots of ambiance, it’s probably a good option.

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  10. Glenn VIP

    San Francisco5 reviews

    5.0

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Enjoyed the festive Christmas atmosphere. Carolers were great! Prime rib was perfect.

    Is this helpful?

FAQs

Jacks Monterey is rated 3.8 stars by 291 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. California Central Coast
  4. Monterey / Carmel
  5. Monterey

Make a reservation

2 people
7:30 PM
Booked 9 times today
Google Map for Jacks Monterey

2 Portola Plz, Monterey, CA 93940-2419

Dining areas

Additional information

  • Neighborhood
    Monterey
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Dinner Daily 4:00 pm–10:00 pm Bar Fri, Sat 10:00 pm–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    Californian, American
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Hotel Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Carl Ashurst
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Dog Friendly, Full Bar, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Wheelchair Access, Wine
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