Isa Restaurant & Cocktail Bar

Isa Restaurant & Cocktail Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

1. L

   Lubomir

   London1 review

   3.0

   Dined on April 7, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Hi. Food was great service a major disappointment. We visited it on April 7. It was a special occasion - my birthday. We chose the Sakura menu. No doubt food was excellent. Until… they forgot to bring us the three fish dishes - salmon, tuna and sea bass. When we asked what happened the waiter said well it was a mistake in the kitchen. But unless you are not really hungry we will compensate with some wine and never offered to bring the dishes. We had to ask for at least the tuna but the waiter took it away before we finished. Neither offered to compensate us. Not at all something you expect from a Michelin-rated restaurant.
   

   Isa Restaurant & Cocktail BarResponded on April 10, 2025

   Dear Lubomir, Thank you for taking the time to share your experience with us. We are truly honored that you selected our Sakura menu to celebrate such a special occasion as your birthday. We are pleased to hear that you enjoyed the quality of the food, and we deeply appreciate your feedback. We sincerely regret that certain aspects of your visit did not meet the high standards we strive to maintain. Please rest assured that we are committed to ensuring every guest enjoys a memorable experience, and we would welcome the opportunity to discuss your visit in more detail. Our team will be reaching out to you shortly, and we look forward to learning more about your experience to better serve you in the future. Thank you once again for choosing us to celebrate your special day. ISA TEAM.
   

   Is this helpful?

2. F

   Francois

   Madrid1 review

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Très bon mais les codes d'un service ad hoc ne sont pas respectés : cocktails servis en même temps que le vin, amuse gueule inadapté, plats servis tous ensemble...
   

   Isa Restaurant & Cocktail BarResponded on April 16, 2025

   Cher Francois, Merci beaucoup d’avoir pris le temps de partager votre expérience avec nous. Nous sommes sincèrement désolés que certains aspects du service n’aient pas été à la hauteur de vos attentes. Nous prenons très au sérieux vos remarques concernant la séquence des cocktails, du vin, des amuse-bouches et des plats, car nous savons combien il est important pour nos clients de profiter d’une expérience gastronomique bien coordonnée et harmonieuse. Nous vous remercions vivement de votre visite et de l’opportunité que vous nous offrez de nous améliorer. Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir une expérience pleinement satisfaisante. Avec nos salutations les plus distinguées, TEAM ISA
   

   Is this helpful?

3. E

   Erica VIP

   Naples17 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are locals and wanted to try this place! We had the Oysters, Sushimi Tuna, Duck Boa Buns & Ibérico loma & everything was amazing. The DJ playing light mix was great for the ambiance & very classy atmosphere. We will be back and with friends!
   

   • 

   Isa Restaurant & Cocktail BarResponded on March 30, 2025

   Dear Erica, Thank you for the amazing feedback! We’re so glad you enjoyed the experience and that the quality of our dishes impressed you. It’s wonderful to hear that the ambiance, paired with the DJ's mix, added to the overall vibe. We look forward to welcoming you back with your friends for another memorable time! Sincerely, Isa Team
   

   Is this helpful?

4. H

   Hillary VIP

   San Francisco1 review

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was beautiful. The food was amazing, we had the Taste of Asia experience. Dont skip the wagyu! Our server Blanca and bartender (I forget her name) made the experience next level. Would definitely go back
   

   Isa Restaurant & Cocktail BarResponded on March 24, 2025

   Dear Hillary, Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed the Taste of Asia and that the wagyu was a hit. Blanca and the team will be so happy to know they made your visit even more memorable. We can’t wait to welcome you back for more unforgettable moments. See you soon! Kind regards, Team ISA
   

   Is this helpful?

5. E

   Edward

   Phoenix8 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place inside the Four Seasons. Service was superior as was the food
   

   Isa Restaurant & Cocktail BarResponded on March 19, 2025

   Dear Edward, Thank you so much for your kind review! We’re thrilled to hear that you had such a great experience at our restaurant. We’re committed to providing top-notch service and exceptional food, so it’s wonderful to know you enjoyed both. We look forward to welcoming you back soon for another fantastic experience! Kind regards, TEAM ISA
   

   Is this helpful?

6. T

   Taylor

   Baton Rouge2 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal! My family went to dinner at Isa for Christmas Eve during our trip to Madrid and we absolutely loved it!! We did the prefix menu and everything served was delicious. The cocktails were amazing as well! We are still talking about the “trip through Asia” meal and will be for time to come!
   

   • 
   • 
   • 

   Isa Restaurant & Cocktail BarResponded on February 4, 2025

   Dear Taylor, Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family had such a memorable experience at ISA on Christmas Eve. It’s great to know that the tasting menu and cocktails were a hit – we’re especially happy to hear that our set menu “trip to Asia” left such an impression! It was a pleasure having you with us, and we hope to welcome you back the next time you’re in Madrid. There’s always more to explore and savor! Warm regards, Isa Team.
   

   Is this helpful?

7. G

   Graham

   Northampton5 reviews

   5.0

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing work experience, quality food and staff. Expensive but worth the treat!
   

   Isa Restaurant & Cocktail BarResponded on January 4, 2025

   Dear Graham, Thank you so much for your kind words! 😊 We're thrilled to hear you had such a great experience with us. We truly believe in offering top-quality food and service, and we're happy it was worth the treat! Hope to have the pleasure of welcoming you again soon! 🌟🍽️ Sincerely, Isa Team.
   

   Is this helpful?

8. s

   solange

   Spain7 reviews

   5.0

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Las chicas que te reciben en la entrada de ISA, Camille que nos acompañó a la experiencia con Nacho y Manuel, el sommelier todo absolutamente todo fue increíble. Lo recomendamos 1000🤗
   

   • 
   • 

   Isa Restaurant & Cocktail BarResponded on January 4, 2025

   ¡Qué alegría leer tu comentario! 😊 Nos llena de satisfacción saber que disfrutaste tanto de la experiencia. Camille, Nacho, Manuel y el equipo de ISA se esfuerzan por hacer que cada momento sea especial, y ver que lo logramos con ustedes nos hace muy felices. ¡Gracias por recomendarnos con tanto cariño! ¡Nos encantaría volver a recibirlos pronto! 🍷✨
   

   Is this helpful?

9. M

   Martha

   Miami19 reviews

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   Excelente ambiente, buena comida y deliciosos tragos!
   

   Isa Restaurant & Cocktail BarResponded on December 4, 2024

   Estimada Marta, ¡Gracias por su reseña! Nos alegra que haya disfrutado de la comida, los tragos y el ambiente. Su experiencia es nuestra prioridad, y nos motiva a seguir mejorando. ¡La esperamos pronto para seguir brindándole lo mejor! Gracias de nuevo, EQUIPO ISA.
   

   Is this helpful?

10. D

    Daniel VIP

    London1 review

    5.0

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had Blanca as our server, she is fantastic and provided our entire family a great experience, we had a lovely time and great food!
    

    Isa Restaurant & Cocktail BarResponded on December 4, 2024

    Dear Daniel, Thank you so much for your kind words! We're thrilled that Blanca made your experience special. We'll be sure to pass along your compliments to her. It’s great to hear that you enjoyed the food and had a wonderful time. We can’t wait to welcome you back and create even more memorable moments together!😊 Sincerely, Isa Team.
    

    Is this helpful?