Gray's on Main

Gray's on Main reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner VIP

   Nashville21 reviews

   5.0

   Dined on March 8, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the best time as always! Service, food, and atmosphere were all excellent!
   

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2. NG

   NashvilleGal

   Nashville4 reviews

   1.0

   Dined on March 1, 2020

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Had a terrible experience; two entrees were truly inedible (one pasta, one shrimp & grits) and two were truly just meh. server was extremely pleasant but food took AGES. we took out-of-towners and were mortified at how poor the experience was (we had not been in maybe 2 years). I would not go back nor recommend this. While friendly and pleasant, the server also did not seem incentivized to try and rectify. We would have declined an offer to comp the food but this was not even offered, not was a replacement entree.
   

   3 people found this helpful

3. FS

   FranklinSuSu VIP

   Nashville41 reviews

   5.0

   Dined on February 24, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious and fun meal at Grays with three couples. Terrific service, food especially the salmon was excellent. Love this place. They take great care of us.
   

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4. KT

   KT22 VIP

   Memphis/West TN8 reviews

   2.0

   Dined on February 23, 2020

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   This our first time at Grey’s so I am giving them the benefit of the doubt this time. First, let me say it is in a great location in the heart of downtown Franklin. The building is beautiful with so much history. The ambiance was perfect. We made reservations for Sunday brunch and sat upstairs. There were 2 musicians playing and it started as a good experience. Perfect setting! However, this is also where is began to go down hill. We sat down & ordered an appetizer. We had been looking forward to trying the pimento cheese balls. They came highly recommended by a friend. About 10 minutes later our waiter came back with our drinks (2 sweet teas) and took our order. Many people came in and out receiving their food and finishing up their brunch while we waited for our appetizer. After 30 minutes I asked the waiter if the appetizer would be coming soon. He said he was going to check on it & it should be up. After 7-8 minutes more he came back to say he forgot to put in the appetizer order but our food was almost up. Much to our disappointment we cancelled the appetizer since he said our food was almost ready. We have now been seated for 40 minutes with only drinks. 15 more minutes pass and still no food! Our waiter then comes to our table & tells us the kitchen lost our ticket but he had them make it while he watched. He places our food down & it was COLD! This lets me know it had been sitting there and this wasn’t a kitchen problem but a waiter problem. When he came over we let him know it was cold but a this point we were over Grey’s. He did comp us a banana pudding for the table and gave us the “family discount” which was 50% off the check. I won’t say we will never go back but I will say I would not want the same waiter again. There was a blonde girl upstairs who seemed to be on top of it. Everyone around us seemed to get their food quickly and I do appreciate the dessert and discount. It was just disappointing to leave with such a poor experience.
   

   2 people found this helpful

5. D

   Danacooks

   New York City14 reviews

   5.0

   Dined on February 21, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love, love that they had vegan options, food as well as wine. It would be great to see a vegan entree.
   

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   1 person found this helpful

6. BM

   BettyM

   Philadelphia6 reviews

   3.0

   Dined on February 19, 2020

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   This was the 1st time at Gray’s that I haven’t been pleased with either my cocktail or my entree. The tequila sunrise did not have ice and was too sweet and syrupy. The linguine had too many competing flavors and the squash had not been peeled and the peel was tough on some of the pieces. Although both the downstairs and upstairs were almost empty when we arrived and when we left, we were given a table up close to the bar where it was a little noisy. We did have a reservation. I didn’t feel that any of the staff particularly cared.
   

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7. BM

   BobM

   Nashville2 reviews

   5.0

   Dined on February 17, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite place in downtown Franklin. Bravo on cocktails creativity.
   

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8. M

   Mike

   Nashville4 reviews

   5.0

   Dined on February 16, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful first-time experience at Gray's on Main this past Sunday. We had early dinner reservations (5 pm), at which time the restaurant was not very busy -- which we enjoyed. Our server, Sam, was very upbeat, friendly, and helpful, which only added to our very positive first impression. Our entree (salmon) was prepared in a unique fashion to us, and we were very glad we both ordered it. Based on this, we look forward to our next visit there.
   

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9. TS

   TonyStark

   Northern MI2 reviews

   3.0

   Dined on February 16, 2020

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Table in room with loud obnoxious kids. Website said vegan options available when I asked they said no vegan options available on Sunday. What’s up with that.? Got the wrong bill. Etc.
   

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10. MB

    MitchB

    Minneapolis1 review

    5.0

    Dined on February 13, 2020

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    Suppertime menu was 5 star. Lunch was good but not to level of supper. This is the place to try shrimp gumbo!
    

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