Grapes & Grains

Reseñas de Grapes & Grains de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Keyton

   Chicago18 reseñas

   3.0

   Comieron en 10 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   The 21% gratuity was ridiculous for service that was subpar at best. The food was not that great and the cocktails or not either. I found this place to be overpriced for what it was. We will definitely not be returning to this establishment.
   

   ¿Te fue útil?

2. OT

   Comensal de OpenTable

   Chicago1 reseña

   5.0

   Comieron en 1 de marzo de 2025

   1. Global 5
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   didn’t eat there. music was great. service and crowd work were great. i’m gonna be coming back
   

   Grapes & GrainsSe respondió el 11 de marzo de 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

   ¿Te fue útil?

3. A

   Andrew VIP

   Chicago3 reseñas

   1.0

   Comieron en 22 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Out of a lot wine on there menu. Place felt like I was in wriglegville. Crowded, annoying crowd
   

   Grapes & GrainsSe respondió el 11 de marzo de 2025

   "We are deeply disappointed to read your one-star review and sincerely apologize that your experience did not meet your expectations. We take all feedback very seriously, especially negative reviews, as they provide us with crucial opportunities to improve. We understand that we fell far short of providing the level of service and experience you deserve, and we are truly sorry for that. We are committed to thoroughly looking into the issues you raised and taking immediate steps to address them. We value your patronage and hope you will consider giving us another chance to demonstrate our commitment to providing an exceptional dining experience. We would love the opportunity to welcome you back and show you the improvements we've made.
   

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4. J

   Joanna VIP

   Chicago1 reseña

   5.0

   Comieron en 15 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The happy hour cocktails were so good and the saganaki was some of the best seasoned I’ve had. Will definitely be coming back!
   

   Grapes & GrainsSe respondió el 11 de marzo de 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

   ¿Te fue útil?

5. K

   Katharine VIP

   Chicago3 reseñas

   5.0

   Comieron en 25 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Thoroughly enjoyed our evening. There was a mistake with our reservation, but it was quickly and appropriately handled. We had a great time and even pushed back our dinner reservation last minute so we could enjoy more time over drinks and listening to live music. We will absolutely be back.
   

   Grapes & GrainsSe respondió el 11 de marzo de 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

   ¿Te fue útil?

6. M

   Matt

   Chicago1 reseña

   5.0

   Comieron en 18 de enero de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Lauren Hall on piano was amazing! Fun atmosphere. West Loop prices.
   

   Grapes & GrainsSe respondió el 11 de marzo de 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. Lauren is amazing and brings the atmosphere and energy, and is what makes Grapes and Grains such a lively place. We truly appreciate your kind words and hope to welcome you back again soon!
   

   ¿Te fue útil?

7. J

   Jennifer

   Chicago4 reseñas

   5.0

   Comieron en 11 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This place is a lot of fun. I did not eat so I can’t vouch for the food but the drinks and entertainment were great!
   

   Grapes & GrainsSe respondió el 11 de marzo de 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

   ¿Te fue útil?

8. OT

   Comensal de OpenTable

   Chicago4 reseñas

   5.0

   Comieron en 28 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a fabulous time at GG! Our go to spot for a post-dinner drink.
   

   Grapes & GrainsSe respondió el 11 de marzo de 2025

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
   

   ¿Te fue útil?

9. C

   Carla VIP

   Chicago1 reseña

   3.0

   Comieron en 15 de diciembre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   Had a nice time but the vocals on the pianist were way too loud, and he played every song at a super high tempo, which sounded ridiculous
   

   Grapes & GrainsSe respondió el 11 de marzo de 2025

   "Thank you for taking the time to share your feedback. We're glad to hear you had a nice time overall, but we understand your concerns about the pianist's vocals and tempo. We appreciate you bringing this to our attention, as it helps us fine-tune our entertainment to ensure everyone has an enjoyable experience. We'll definitely be addressing your feedback with our pianist to ensure the volume and tempo are better balanced in the future. We want to create an atmosphere where everyone can relax and enjoy the music without feeling overwhelmed. We sincerely hope you'll consider giving us another chance. We'd love to welcome you back and make sure you have an amazing experience. We are committed to making your next visit a 5-star one. Thank you again, and we look forward to seeing you soon!"
   

   ¿Te fue útil?

10. S

    Stella

    Chicago4 reseñas

    5.0

    Comieron en 23 de noviembre de 2024

    1. Global 5
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4

    We had a beautiful evening. drinks were great. We didn’t eat piano was wonderful the pianist involved The crowd.
    

    Grapes & GrainsSe respondió el 11 de marzo de 2025

    "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
    

    A 1 persona le resultó útil