Glass Ceiling Rooftop

Glass Ceiling Rooftop reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sonali VIP

   Tampa4 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing experience!! Food and service were top notch. We were there for brunch celebrating our 17th anniversary and they surprised us with sparklers and all!
   

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   Glass Ceiling RooftopResponded 7 days ago

   Thank you for celebrating such a special occasion with us! We're so glad to hear you had a memorable anniversary brunch and enjoyed the surprise touches. We look forward to seeing you again soon! Cheers, Stephen
   

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2. Z

   Zoe

   Raleigh1 review

   1.0

   Dined on April 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I showed up for a reservation and was told there was a private event. Manager refused to come and talk to me.
   

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3. K

   Kelly VIP

   New York City2 reviews

   1.0

   Dined on March 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Second time I attempted to come here with a reservation and it was closed for a private event & I only found out once I arrived and found a paper on the door saying it was a private event.
   

   Glass Ceiling RooftopResponded on March 28, 2025

   I'm truly sorry to hear about your repeated experience. It's completely unacceptable that you weren’t informed in advance about the private event despite having a reservation. We understand how frustrating this is and will be addressing this issue internally to prevent it from happening again. Thank you for bringing it to our attention. Sincerely, Stephen
   

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4. OT

   OpenTable Diner VIP

   New York City3 reviews

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant was apparentlly closed for a special event BUT still accepted reservations (from us and many others). We showed up and were turned away at the door. Absolutely unacceptable.
   

   Glass Ceiling RooftopResponded on March 12, 2025

   I'm truly sorry for the inconvenience you experienced. It’s unacceptable that reservations were accepted despite the restaurant being closed for a private event. We understand how frustrating this must have been, and we will be addressing this issue to prevent it from happening again. We appreciate your feedback and sincerely apologize for the frustration caused. Sincerely, Stephen
   

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5. A

   Amber

   Milwaukee2 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I went to The Glass Ceiling Rooftop for brunch on a Sunday. Every staff member we interacted with was kind and welcoming. We ordered the purse drink but they were out of one of the ingredients used to make it - the waiter took the time to walk us through the other options and ensure we were satisfied with what we were ordering instead (just got a different drink in the purse). The atmosphere was fun, with modern pop music playing at the perfect volume. The food was delicious! One of my friends was given the wrong order, but this was promptly dealt with and her meal was free. I would definitely go again - it's a great spot for a fun brunch.
   

   Glass Ceiling RooftopResponded on February 27, 2025

   Thank you for the fantastic review! We’re so glad to hear that you and your friends had a great brunch experience at The Glass Ceiling Rooftop. It’s wonderful to know that our staff made you feel welcome and went the extra mile to ensure you were satisfied with your drink choice. We're also pleased to hear the issue with the wrong order was quickly resolved. We look forward to welcoming you back for another fun and delicious brunch! Cheers, Stephen
   

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6. K

   Kayra

   Caribbean2 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lovely place! The view was truly breathtaking, and the staff went above and beyond to make everyone feel welcome. The food was absolutely delicious, and you could feel the warmth in the atmosphere. The great vibe, soothing music, and charming decor all came together to create a memorable experience.
   

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   Glass Ceiling RooftopResponded on January 22, 2025

   Thank you for the wonderful review! We're thrilled to hear that you enjoyed the breathtaking view, delicious food, and warm, welcoming atmosphere. It's great to know that the music and decor added to your experience. We look forward to welcoming you back for another memorable visit! Cheers, Stephen
   

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7. R

   Robin

   Denver1 review

   2.0

   Dined on December 15, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   One of the best features that they advertise is that it’s a glass top ceiling. It is a ceiling that you look through, which is not really clear. The noise volume was high, but the main reason that I have well actually there’s two it is advertised as of a nice place for dinner it does not it is more like something you would get at a bar. We had to send our food back for one of us. The other thing is the restroom which was the worst I’ve ever seen the line was extremely long because it’s two shared restrooms. They were filthy, overflowing with trash, and there was even toilet paper that had been drugged out into the hallway that remained there was staff and walked back-and-forth . With those issues it didn’t really feel like a date night to remember.
   

   Glass Ceiling RooftopResponded on December 20, 2024

   Thank you for sharing your experience. We're sorry to hear that our ambiance and restroom conditions did not meet your expectations. We take your feedback seriously and will work on improving these areas, especially cleanliness and clarity in our descriptions. We appreciate your input and hope you’ll consider giving us another chance in the future. Sincerely, Stephen
   

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8. OT

   OpenTable Diner VIP

   Philadelphia29 reviews

   5.0

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dined in at Glass Door Rooftop for a girls brunch while visiting NYC for the weekend. The ambiance was lovely! The music was an added surprise and really added to the vibe of the brunch. The creme brûlée French toast was some of the best French toast I’ve ever had!
   

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   Glass Ceiling RooftopResponded on December 20, 2024

   Thank you for the wonderful review! We’re thrilled to hear you enjoyed your girls' brunch and the lovely ambiance at Glass Door Rooftop. It’s great to know that the music enhanced your experience and that the crème brûlée French toast was a hit! We can’t wait to welcome you back for another fantastic brunch! Cheers, Stephen
   

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9. M

   Meghan

   Chicago9 reviews

   4.0

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Glass Ceiling is a great rooftop spot for casual drinks, the views are awesome. However, upon our initial arrival, we were told that it was last call for both food and drink. Our reservation was made for 10PM (at around 9PM). We were still seated and served, but it did appear that the host was irritated that OpenTable allowed for this. Otherwise, we had a great experience.
   

   Glass Ceiling RooftopResponded on December 18, 2024

   Thank you for your feedback! We're glad you enjoyed the views and had a great experience overall. We apologize for the confusion with the timing of your reservation and will address the concerns regarding the seating and service. We appreciate your understanding and hope to welcome you back for an even better experience next time. Cheers, Stephen
   

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10. T

    Trent

    Dallas1 review

    1.0

    Dined on December 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Elevator didn’t even work .. no help from Bar. Even after reservation
    

    Glass Ceiling RooftopResponded on December 18, 2024

    We sincerely apologize for the issues you encountered during your visit. It's unacceptable that the elevator wasn't working and that you did not receive the assistance you needed. Your experience does not reflect the level of service we strive for, and we will be addressing this internally. We appreciate your feedback and hope you’ll give us another chance in the future. Sincerely, Stephen
    

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