Frankie's The Steakhouse

Frankie's The Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Derryl VIP

   Atlanta5 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Atmosphere music would be nice with the ambience.
   

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2. C

   Cindy VIP

   Atlanta37 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was good but compared to other steakhouses we’ve been to, it didn’t stand out. The real disappointment was with the service. It was very disjointed from the very beginning where we sat waiting for someone to take cocktail /wine order to all the way to the end where we ordered coffees with our dessert that were never brought to us. A lot of hype for this restaurant that left us very disappointed. 
   

   Frankie's The SteakhouseResponded 1 day ago

   Cindy, thank you for sharing your thoughts with us. We're sorry to hear about your service experience. We strive for excellence, and your insights help us improve. We'll address these issues with our team to ensure a better experience for future guests. Would you be kind enough to provide your server's name so we can talk about your experience and use it to retrain our staff?
   

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3. L

   Latarsha VIP

   Atlanta40 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   First time here and we were celebrating our anniversary. Beautiful restaurant and our wait staff was the absolute best. My husband ordered steak and he said by far the best steak he’s ever had. The only reason I didn’t give 5 stars is because my food was horrible. I ordered the Capprio and it was nasty, even the presentation was unpleasing. I was very disappointed that our waiter didn’t offer another substitute or anything. I left kind of slatted giving our tab wasn’t cheap, but my husband was happy so that’s all that matters. 😳😑
   

   Frankie's The SteakhouseResponded 5 days ago

   Latarsha, thank you for your feedback and for choosing us to celebrate your anniversary! We're thrilled to hear your husband enjoyed his steak. We are unsure what you meant by " Capprio, " as we do not offer a dish by that name. Could you kindly share the name of the dish so we can provide that information to our chefs for improvement? Thank you for choosing Frankie's. We look forward to seeing you again for a more enjoyable dining experience!
   

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4. J

   John

   Atlanta7 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Meagan and Leon were excellent, very attentive, and truly assets to your establishment
   

   Frankie's The SteakhouseResponded 6 days ago

   Thank you for your kind words, John! We're glad Meagan and Leon made a positive impact during your visit. We look forward to welcoming you back soon! We will gladly share your compliments with Megan and Leon!
   

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5. c

   cynthia

   Las Vegas2 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   My husband and I love Frankies. The steaks and food are top-notch, but the Easter buffet today was very disappointing. For $100 a head, we expected Frankie's quality food, but instead, the food was tasteless. The desserts were good, but that was about it. We will not be going to Frankies for any buffets in the future. We will come back for regular dinners since that has always exceeded our expectations.
   

   Frankie's The SteakhouseResponded on April 21, 2025

   Cynthia, thank you for sharing your thoughts. We're glad you enjoy dining at Frankie's, but we're sorry to hear the Easter buffet didn't meet your expectations. Your feedback is important to us, and we'll work on improving our buffet offerings. We hope to see you again soon!
   

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6. D

   Don VIP

   Mississippi6 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was pleasant, quiet at brunch at 10 am, and plenty filling!
   

   Frankie's The SteakhouseResponded 4 days ago

   Don, we’re glad you enjoyed a peaceful and satisfying brunch with us! Your positive feedback means a great deal, and we look forward to welcoming you back for another exceptional dining experience soon.
   

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7. D

   David

   Atlanta3 reviews

   2.0

   Dined on April 19, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Frankie's has long been our go-to spot for special occasions like birthdays, anniversaries, and quarterly nights out. We’ve always appreciated the ambiance, the elevated service, and the attention to detail that justified the premium price point. Unfortunately, our most recent visit left us questioning whether it still lives up to the standard we’ve come to expect. While my wife’s wine arrived promptly, my first drink "new fashion" took what seemed to be 15/20 minutes to arrive with a reminder before hitting the table. There was no mention of the evening’s specials, or the customary presentation of steak cuts. A small but signature detail that sets a steakhouse experience apart. I ordered the special prime ribeye cap (spinalis dorsi), which was frankly underwhelming in flavor and nowhere near what one would expect from a $120 cut. I had also mentioned the wine I’d like to pair with the entrée at the time of ordering, yet it arrived only after following up halfway through the meal. Our server, while polite, was clearly overwhelmed and stretched too thin across tables. After we finished eating, we waited a while for our plates to be cleared, and leftovers boxed. While we appreciated the complimentary anniversary dessert, a kind gesture from management, we were never asked if we’d like another round of drinks or coffee to end the evening. Overall, the was fine but ordinary or lackluster, and the service, which used to be a highlight, felt mediocre at best. We’ve been loyal guests for years and have always felt the experience matched the price. But after a few consecutive visits that have fallen short, we’re no longer sure the value is there. I truly hope Frankie’s finds its footing again, but for now, we may be taking our special occasions elsewhere.
   

   Frankie's The SteakhouseResponded 7 days ago

   David, we appreciate your candid feedback and are truly sorry to hear about your recent experience. Your loyalty means a great deal to us, and we are committed to addressing these concerns. We aim to provide exceptional service and quality, and we will work hard to regain your trust and deliver the elevated dining experience Frankie's is known for. Thank you for sharing your thoughts.
   

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8. T

   Timothy

   Atlanta1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and service was perfect. I'm big eater and didn't like the small size appetizer of lamb chops but they are the best chops I've ever had in my life time so far, fr fr!
   

   Frankie's The SteakhouseResponded 4 days ago

   Timothy, we’re glad you loved the lollipop lamb chops! We appreciate your support, and we look forward to serving you again!
   

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9. SN

   ShivN VIP

   Baltimore13 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   As always - EXCELLENT service. Servers were attentive and warm. The steak and sides were great. And you cannot miss on the birthday cake!
   

   Frankie's The SteakhouseResponded 5 days ago

   Thank you, ShivN! We're so glad you enjoyed our service and menu options, including our birthday cake. Your kind words motivate us to keep delivering remarkable dining experiences. We look forward to welcoming you back soon for more memorable meals! We will gladly share your compliments with Leon and the team!
   

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10. J

    Jamisha

    Atlanta1 review

    5.0

    Dined on April 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good experience! Would definitely recommend and will be back !
    

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    Frankie's The SteakhouseResponded on April 21, 2025

    Thank you for sharing, Jamisha! We're glad you had a great experience and appreciate your recommendation. Looking forward to welcoming you back soon!
    

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