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Frankie & Benny's - Swindon, Swindon, West Glamorgan

Frankie & Benny's - Swindon

2.8
2.8
6 Reviews
£25 and under
American
Greenbridge Retail Park, Drakesway, Swindon, West Glamorgan SN3 3SQ

About this restaurant

  • Hot spot
  • Good for special occasions
At Frankie & Benny’s genuine Italian passion blends with the sass and confidence of New York City. The teams’ love for food reflects in the lovingly created menu of comforting Italian American favourites. Catering for all needs, there is something for everyone, all day long. You will be able to find a varied Breakfast, Main and Gluten free menus, vegetarian & vegan dishes and ‘Feel Good’ options if you are after a lighter choice. Renowned for being a much-loved restaurant of choice, it is the perfect spot for an over-due catchup or a leisurely family get together.

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Additional information

What 6 people are saying

Frankie & Benny's - Swindon reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

2.8
2.8 based on all time ratings
  • 3Food
  • 3.6Service
  • 3.3Ambience
  • 2.9Value

NoiseModerate

6 Reviews
  1. OpenTable Diner

    Gloucestershire4 reviews

    3.0

    Dined on March 29, 2019

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    Food was cold, sent back still came back Luke warm, Manager was not very understanding, but they did reduce our bill

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  2. OpenTable Diner

    Gloucestershire1 review

    1.0

    Dined on March 22, 2019

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Service was slow. First round of drinks took too long (20 mins) and we were never offered another opportunity for more drinks. Food was lukewarm at best and the kids ice creams took 45 minutes to come out after eating our main. Even the bill took ages and we could not pay by app due to lack of WiFi connection. Although the waiter apologised about the delays at the end of the evening, we observed that the he spent most of the time on the phone and by the kitchen with colleagues not returning or clearing empty tables. Food is also expensive for what it is. Overall a disappointing evening. We will not be returning.

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  3. OpenTable Diner

    Gloucestershire2 reviews

    3.0

    Dined on March 17, 2019

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Booked and confirmed on Open Table, when we arrived they had no reference of the booking, however they did find us a table, not up to the usual standards, service slow, food ok.

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  4. OpenTable Diner

    Gloucestershire1 review

    1.0

    Dined on July 14, 2018

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    Both our starters were cold & the pizza was tasteless

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  5. SteveB

    Gloucestershire1 review

    1.0

    Dined on March 11, 2018

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 2
    I hate to say this but the only good thing about Frankie & Bennies were their staff. Booked table for 2pm and didn't get seated until 3:15pm. Food eventually came out around 4pm and when it did, my wife's breaded chicken was rock hard and cold. My Ribs and half chicken looked pale and when I cut into it I had noticed that it was stone cold... i touched the middle of the chicken and it felt as if it had come out from the fridge (no exaggeration, it was actually fridge-cold). I spoke to our waiter, Daniel, and asked him to feel it. He was very sorry to which I told him not to apologise - it wasn't his fault... you could tell he all the restaurant was completely overbooked, it was a nightmare! The manager came and spoke to us and, of course, apologised. He kindly suggested to try and fix things however I explained we had been there waiting for over two hours and my kids (5yr old and 7 month old) were very bored, a little grumpy and tired. I explained that I had to actually apologise to my wife for a rubbish Mothering Sunday meal... our afternoon had been wasted and quite frankly ruined. The manager has said that he would get in touch with me this week with vouchers in the hope of proving that Frankie and Bennies isn't always this bad. Not heard anything yet but, as I said, I really can't blame him or the staff but at least he's trying to make up for a terrible afternoon.

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  6. SteveJ

    London1 review

    2.0

    Dined on February 10, 2018

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    Disappointing. Burgers were dry and overpriced at £14 for the meat lovers burger. The steak wraps were again over priced for what was a small wrap and some french fries. Overall portions were small relative to the price. We shared a starter of garlic mushrooms which was the only good part of the meal. Compared to other gourmet/higher end burger outlets locally this did not compare that well. Our first visit to the Swindon F&B and we won't be rushing back.

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FAQs

Frankie & Benny's - Swindon is rated 2.8 stars by 6 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for Frankie & Benny's - Swindon

Greenbridge Retail Park, Drakesway, Swindon, West Glamorgan SN3 3SQ

Additional information

  • Neighborhood
    Swindon
  • Hours of operation
    Mon–Sat 9:00 am–11:00 pm Sun 9:00 am–10:30 pm
  • Price
    £25 and under
  • Cuisines
    American, Italian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Additional
    Beer, Entertainment, Gluten-free Options, Late Night, Outdoor Smoking Area, Weekend Brunch, Wheelchair Access, Wine
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