Comieron en 9 de marzo de 2025
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I recently hosted a baby shower at FogRose. To make a long story short, I would not choose this venue again.
First red flag, it was nearly impossible to reach anyone to make pre-event arrangements. When I did finally reach someone they confirmed that we could arrive ahead of our reservation to set up decorations, offered additional fixtures for gifts/etc., and most importantly confirmed that the menu was currently 100% nut free. Our guest of honor has a severe allergy, which the FogRose representative assured me would be handled safely & duly noted on our reservation to ensure no cross contamination occurred.
Upon arrival (at the agreed upon time) on the day of the party, we found the doors locked. The staff eventually agreed to let us in, but had not been informed of the early arrival, gift table request, etc.
Even worse, as the meal was served we discovered that: 1) more than one item DID include nuts, 2) all items were served together on shared platers (a huge cross contamination risk) and 3) our server had not been informed of our guest’s allergy. While the staff attempted to rectify the error, the solutions/communication didn’t do much to instill confidence in their food handling training. Given the risks, our pregnant friend understandably opted to skip the meal. If you’ve ever been pregnant and seated in front of multiple platters of food for 2+ hours, you know the immense risk that would lead one to opt out of participating. We are so disappointed that this was her experience at her own baby shower.
I am generally quick to forgive a single bad experience at a restaurant. Communication errors happen. However FogRose has ignored every attempt I have made to engage in a dialog about our experience. Through multiple outreach attempts I have received just one reply, promising a response which never came.
My advice - if you’re looking for a space for a special event, book elsewhere. It’s worth it to find a space that will treat your event with care.