Fogo de Chao - Naperville

Reseñas de Fogo de Chao - Naperville de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Ron

   Chicago15 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The entire experience was excellent. Top notch service, great food.
   

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2. D

   Dr. Bill

   Chicago37 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   I have been here many times but not in Easter . The place was packed, thus the service was not the same. I had to tell the manager that we waited 1/2 hour before we got the people with the meat stakes to come by our table because they forgot to give us the green tags. Had to remind staff to fill our drinks. The meat seemed very salty today and overcooked even when asking for medium rare thus hard to chew. I had to remind waiter to get us dessert menu when we sat awhile with plates ready to be removed. I gave 22 per cent tip even though service wasn’t peak. I did not want to take pictures of the food fallen on the floor since it was so busy with families. I know it will be better next week, just my rating for a holiday. May be carry out on holidays next time.
   

   Fogo de Chao - NapervilleRespuesta enviada hace 3 días

   Dr. Bill, thank you for sharing your detailed feedback about your visit during Easter. Our team regrets to hear that your experience did not meet expectations, especially with the service challenges you faced. We appreciate your patience and hope to provide a better experience on future visits. Please reach out via our website contact form so we can address these concerns directly. Thank you.
   

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3. A

   Alba

   Chicago2 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful experience! Bountiful buffet with endless replenishments. The staff was polite and attentive. Management took time to stop and chat. Really enjoyed having a conversation about our experiences.
   

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4. S

   Sarah

   Chicago1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The service was excellent! Everyone seems to work on all the tables. Ivy was fantastic!
   

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5. OT

   Comensal de OpenTable

   Milwaukee3 reseñas

   4.0

   Comieron en 13 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   I’ve been there several times food quality is good meat servers are awesome the other servers not so much. Almost impossible to get cocktails, water, desert or side dishes.
   

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6. V

   Vidal

   Chicago13 reseñas

   5.0

   Comieron en 13 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing service and food! I celebrated my birthday and they offered me a free dessert of my choice. Everything was amazing we love it here!
   

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7. c

   casey

   Chicago25 reseñas

   5.0

   Comieron en 7 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   As always the Naperville Fogo is the best. We like to celebrate our birthdays there every year as well as other occasions. The restaurant is always clean, food is always spectacular and service is impeccable. Great job taking care of us today Darian T. We will definitely be back to enjoy Fogo’s new reward program!!
   

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8. N

   Nicole

   Chicago1 reseña

   1.0

   Comieron en 6 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 1

   We had 11am reservations. They sat several couples ahead of us. We were there 2 minutes early and was told we had to wait till 11, even though they sat people before hand. They sat us under the air conditioning which was so cold it made all our food cold and froze us. The salt shaker was dirty and had dried blood on it. I took a picture. Would have thought they would clean them before the start of the day. The meat was so over cooked and salty it wasn’t worth it. This was for their new brunch. Would not recommend. The servers were good though.
   

   Fogo de Chao - NapervilleSe respondió el 8 de abril de 2025

   Nicole, we appreciate your feedback and are sorry to hear about your experience. We aim for high standards and regret that this wasn't reflected during your visit. Our team would like to understand your concerns better. Please reach out through our website contact form so we can address this and enhance your next experience. Thank you.
   

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9. J

   Jason VIP

   Chicago3 reseñas

   3.0

   Comieron en 30 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   Had to wait way too long for meat to be brought to our table. Eventually had to grab waters and ask if they could send meat over.
   

   Fogo de Chao - NapervilleSe respondió el 1 de abril de 2025

   Jason, we're sorry for the delay in service you experienced during your visit. Our team strives to provide timely and attentive service, and we value your feedback as we work to improve. Please reach out through our website contact form so we can address your concerns and ensure a better experience. Thank you.
   

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10. D

    Darnell

    Toronto4 reseñas

    5.0

    Comieron en 29 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Loved it, I shall return for another dining experience.
    

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