Firebirds Wood Fired Grill - Tucson

Firebirds Wood Fired Grill - Tucson reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Donna

   New Orleans2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were amazing! We will definitely be back!
   

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2. D

   Derek VIP

   Hawaii15 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   We always enjoy our visit to Firebirds but this time the service was lacking. Natalia was very nice but lacked in the requirements of what service means. We placed our order and asked for some balsamic vinegar with the bread. She forget the balsamic. When the ribs were delivered (slightly cooler than normal), she mentioned that she would bring some towels. They never came. We did not see her again until she brought the check. Never came to ask if we needed another drink or asked whether the meal was liked. Needs a little training.
   

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3. J

   Judy VIP

   Tucson55 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited on Easter Sunday and our experience was delightful. We had great service and delicious food.
   

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4. M

   Mary

   Phoenix11 reviews

   4.0

   Dined on April 17, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is very good. Attentive waiter. Large potions. Noisy but it’s probably due to a robust lunch crowd.
   

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5. V

   Valerie

   Tucson403 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was exquisite, and the manager on duty was very helpful.
   

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6. A

   Alice

   Columbus18 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday Lunch for 2, so Grilled Shrimp and Strawberry Salads were very good! Always good bread. Service was excellent. A Birthday surprise dessert was brought at the end of the meal with a candle which the Server lit! Nice touch. Thank you. Firebirds never disappoints.
   

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7. j

   jane VIP

   New York City49 reviews

   4.0

   Dined on April 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s a very nice space, warm and inviting and large, yet not too noisy, so we could have a nice conversation. Not too casual, but not too elegant or fussy – – just right. All of our food was excellent, with the possible exception of the cheesecake squares, which didn’t need the “crème brûlée” topping. 
   

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8. D

   David

   Phoenix7 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinners were prepared to perfection. All of the wait staff in the dining area worked hard throughout the evening. The Tomahawk Pork Chop and Ribeye Steak were memorable.
   

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9. M

   Martha

   Tucson1 review

   1.0

   Dined on April 8, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   Our waitress was amazing her name was Kiara , manager Camila was really nice. Just at the end of the event of 22 people one of the waitresses was causing a scene. We were enjoying our time, eating delicious food celebrating my niece birthday. Her cake had edible glitter and when she blows off the candle glitter was everywhere, something that was out of her hands. The waitress came super angry at us and asked us to stop blowing glitter. A thing that was not doing it in purpose. He started blaming, throwing napkins, plates and cups because he was really upset due to his table was the one to complaint about the glitter. I feel it was more la racism than other thing, we didn't recall his name he was not our waitress he was serving another tables. We decided to leave we pay our checks and left. My niece spoke with manager Camila she was really nice, and she listened to her. We felt really uncomfortable; we were the only mexican-americans there we all felt the discrimination.
   

   Firebirds Wood Fired Grill - TucsonResponded on April 9, 2025

   We appreciate you taking the time to share your experience, Martha. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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10. J

    Judy VIP

    Tucson55 reviews

    5.0

    Dined on April 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our food was delicious…. we ordered a variety of salads in our group.
    

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