Firebirds Wood Fired Grill - South Fayette

Firebirds Wood Fired Grill - South Fayette reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Ellie VIP

   Pittsburgh98 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Good waiter. Food was very good and portion size was generous. The booths along the back next to food pickup was very noisy from the chef’s calling out orders. It was annoying. Would come back, but be more careful about seating.
   

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2. M

   Michael

   Pittsburgh1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Amber made us feel like guests in her home. Her recommendations for dinner selection were spot on. The food was delicious and the presentation perfect. Will 100% return.
   

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3. R

   Ronald VIP

   Pittsburgh231 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We enjoy dining here pretty frequently but this was not our best visit. Our server was very anxious and a bit perplexed. I understand it’s a tough job but … it was frustrating to ask her questions or get explanation of anything. She did improve once we ordered. Food was fine and we had an enjoyable meal overall.
   

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4. M

   Michele

   Pittsburgh4 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Long wait for our meals. The noise level was loud enough that I had to ask our server to repeat herself several times because I couldn't hear. Our salads were okay but my mother's BLT salad had very little bacon in it. Not a great experience for a holiday, we were disappointed.
   

   Firebirds Wood Fired Grill - South FayetteResponded 6 days ago

   Hi Michele, We appreciate you taking the time to share your recent experience at Firebirds. We're genuinely sorry to hear that the quality of food fell short of our usual standards. Your feedback is valuable, and I'll personally share your review with our leadership team.
   

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5. B

   Brandon VIP

   Pittsburgh27 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was good. We went for Easter and it was crowded but they got us seated timely
   

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6. D

   Denise

   Philadelphia1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Salmon is never a disappointment! Best around! !!
   

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7. D

   Diane

   Pittsburgh22 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The service was simply outstanding. My meal was very good, but my husband’s was just ‘ok’. Typically our food experience here has been outstanding. At peak times, the restaurant can be on the noisy side, but today it was moderate and manageable.
   

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8. M

   Michelle

   San Francisco3 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   brunch took nearly 2 hours because of the service and orders being wrong
   

   Firebirds Wood Fired Grill - South FayetteResponded 6 days ago

   Hi Michelle, Thank you for sharing your recent experience at Firebirds. I want to offer a sincere apology as the situation you described does not align with our usual standards of hospitality. Your feedback is essential, and I will ensure that your review is discussed with our leadership team.
   

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9. B

   Brandon

   Washington DC1 review

   2.0

   Dined on April 19, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Steak was way under done, sent it back, came back wayyy over cooked
   

   Firebirds Wood Fired Grill - South FayetteResponded 6 days ago

   Hi Brandon, Thank you for sharing your recent experience at Firebirds. We sincerely apologize for any disappointment you may have felt. Your review will be shared with our leadership team.
   

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10. G

    Garfield

    Pittsburgh5 reviews

    5.0

    Dined on April 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Went to Firebirds for 7th anniversary dinner Everyone was friendly, courteous Great vibe, atmosphere Prices were really good and service was even better. If my waitress hadn’t done such an amazing job making sure the drinks kept flowing, I probably would remember her name..lol Food was tasty and the portions were enough to have plenty left over for take home. Highly recommend for a great night out that is not downtown!
    

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