Firebirds Wood Fired Grill - Orange Village

Firebirds Wood Fired Grill - Orange Village reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Deborah

   Cleveland1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 4

   Nice quiet weekday evening celebrating a birthday.
   

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2. J

   Jim

   Cleveland9 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Diamond was excellent at exceeding our expectations. Food was very good - what we wanted, served promptly, and the order was correct.
   

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3. K

   Kathi

   Cleveland2 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Yes I know you are a fire grilled location... but Burnt/charcoal tasting steak is not appealing. Had to cut off the outside layer to eat very charred. Waiter should write the orders down, forgot, brought out wrong item, brought wrong sides, wrong drinks, 5 times. Unacceptable. He was nice, apologetic... We spent $150 for 2-hamburgers and one steak... NOT AGAIN...
   

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4. G

   Ghazi

   Los Angeles1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Would come back to the restaurant whenever I visit Cleveland
   

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5. A

   Allen

   Cleveland8 reviews

   3.0

   Dined on April 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   My server was nice but not very attentive, they may be because she had large groups she was serving. I had a group of 7 and we did miss a couple of things that we ordered. The food wasn't bad, my family enjoyed the shareables and soup and salads. The entries were just "okay" though, for the majority of our orders. I had the tomahawk pork chop and it was undercooked on one side and perfect on the other. I didn't feel like waiting for another or for mine to be sent back so I only ate half.
   

   Firebirds Wood Fired Grill - Orange VillageResponded on April 14, 2025

   Hi Allen, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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6. S

   Suzanne

   Cleveland1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We ate at Firebirds twice this past week and our servers, Diamond the first time, and Makayla the second time were both outstanding! Food was great too
   

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7. C

   Chris VIP

   Minneapolis5 reviews

   3.0

   Dined on April 4, 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Chicken had an odd texture. Steak was really tough. They don’t know what bread pudding is. It’s not whatever they served. Think they must use cheap cuts of meat. Rest of the food was ok. Wait staff was great. Ambience was nice.
   

   Firebirds Wood Fired Grill - Orange VillageResponded on April 7, 2025

   We appreciate you taking the time to share your experience, Chris. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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8. J

   Jeff VIP

   Cleveland1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waiter was awesome. He was courteous and extremely efficient, kind and attentive. Food was very good too.
   

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9. N

   Nicki

   Cleveland4 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Jeremy, was attentive and kind. I appreciate his excellent customer service and the food was yummy!
   

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10. J

    Janae

    Unspecified1 review

    5.0

    Dined on March 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love it so much, great place to go out with family and friends
    

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