El Torito - West Covina

El Torito - West Covina reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Brian

   Orange County16 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bring back Kalula mousse. Service was outstanding.
   

   El Torito - West CovinaResponded 4 days ago

   Hi Brian, Thank you for taking the time to leave us the stars and the kind words. We appreciate your visit and hope you can come back and make more memories with us real soon.
   

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2. M

   Melissa

   Los Angeles9 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service inside the restaurant was great. Our waitress was attentive, and the buffet was well tended. They booked more people than they could handle for Easter brunch, though, and the hostesses were out of their depth. We weren’t taken to a table until 30 minutes after our reservation time.
   

   El Torito - West CovinaResponded 4 days ago

   Thanks for the review, Melissa! We're thrilled to hear that you enjoyed our service inside the restaurant and our buffet. We apologize for the delay in seating you despite being fully booked for Easter brunch. It's great to know that despite the unexpected rush, our hostesses did a fine job. We appreciate your feedback and will use it to improve our service. We hope to serve you again soon!
   

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3. J

   Jan

   Los Angeles3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated within 10 minutes of our reservation time which was amazing, considering it was Easter. Our server was VERY attentive, with empty plates cleared immediately and drinks filled in a timely manner. Food was great, as always. We love El Torito!
   

   El Torito - West CovinaResponded 4 days ago

   Hi Jan, We're thrilled to hear that you had a great time at El Torito - West Covina! It's always a pleasure to know that our guests are provided with prompt service and delicious food. We're glad that you love our place and we can't wait to welcome you back for more memorable dining experiences. Best, The Management Team
   

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4. L

   Louis

   Orange County2 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   made reservations and got seated right away, the place was busy. the food in the buffet area was always filled. will be going back.
   

   El Torito - West CovinaResponded on April 14, 2025

   Hey Louis thanks for taking the time to leave us this review. We appreciate the visit and the kind words Hope you can come back on our Taco Tuesday or back again to our Sunday Brunch real soon.
   

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5. C

   Chris

   Tahoe2 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined in for Sunday brunch. The food was plentiful and delicious. They had everything under the sun...seafood (mainly shrimp) various meat dishes, tacos, omelets and numerous desserts to choose from. Also new was a chocolate fountain with fruit and marshmallows for dipping. Strolling mariachis were also present. They charge $20 per song. Overall it was a very nice brunch and our server was excellent.
   

   El Torito - West CovinaResponded on April 14, 2025

   Hey Chris thanks for taking the time to leave us this review. We appreciate the visit and the kind words Hope you can come back on our Taco Tuesday or back again to our Sunday Brunch real soon.
   

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6. k

   kathryn

   Los Angeles3 reviews

   3.0

   Dined on March 29, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   It would have been nice if the happy hour drinks were available outside the cantina, as we didn't know that was limited until after we were seated. The food was great and the service was good. Steady service and pace at this location. Though I did get an email saying I missed my reservation, which I know I was there.
   

   El Torito - West CovinaResponded on March 30, 2025

   Thanks for the review, kathryn! We're glad to hear that you enjoyed our food and service at El Torito - West Covina. We apologize for the inconvenience regarding the outdoor seating during happy hour. We always aim to provide the best experience for our guests, and your feedback helps us improve. We hope to see you again soon!
   

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7. K

   Kelly

   Orange County9 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Jorge made our brunch the best! His attentive nature and wonderful attitude were both genuine and consistent. He’s an asset to the Company, definitely.
   

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8. A

   Angela

   Los Angeles5 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hector was an amazing server. He went out of his way to make sure we had everything we needed and even let us order off menu. He was very attentive and helpful.
   

   El Torito - West CovinaResponded on March 9, 2025

   Thank you for taking the time to leave us the review and stars about your visit here. We appreciate and will let Hector know the impact he had during your visit. We hope to see you again real soon
   

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9. J

   Jolie

   Los Angeles7 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a party of 12 sat out on the patio. Everything was wonderful. Service was great. They’ve actually updated their buffet to where you serve yourself now and they had many items to choose from all delicious. 
   

   El Torito - West CovinaResponded on March 20, 2025

   Thank you for taking the time to leave us the review and the stars. We appreciate the visit Jolie. We hope you can come back real soon.
   

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10. OT

    OpenTable Diner

    Los Angeles1 review

    1.0

    Dined on February 9, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Food was not good at all and overpriced. It seemed like they didn’t have enough waiters cause service was subpar.
    

    El Torito - West CovinaResponded on February 11, 2025

    Thank you so much for contacting us. We are genuinely sorry to hear that your experience was not a positive one. We would love the opportunity to speak with you. can you give me call to 626967516 ask for Hector Velasquez. talk to you soon
    

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