Earls Kitchen + Bar - Test Kitchen - Vancouver

Reseñas de Earls Kitchen + Bar - Test Kitchen - Vancouver de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Danny

   Vancouver1 reseña

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   I booked the table under a different name and it was booked under my name, so there was an issue when they arrived at the restaurant.
   

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2. V

   Vincent

   Calgary1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience trying the new food at the test kitchen.
   

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3. H

   Heidi VIP

   Raleigh29 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We can always count on Earl's to provide a great meal, with great service and a cool and relaxed but up market vibe. Thanks Earl!
   

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4. J

   Joe

   Toronto2 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   Great time! At earls test kitchen. Would go back again!
   

   ¿Te fue útil?

5. K

   Kevin

   Vancouver4 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Another great meal at Earls Test Kitchen. Tried tequila espresso martini……I was skeptical but it was delicious.
   

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6. L

   Lyle

   Unspecified1 reseña

   4.0

   Comieron hace 3 días

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 5

   Reservation process great. Waitress was excellent Entrees took over 45 min to come out. Steaks were over cooked. Warm. Not hot. I had 7 guests in from all over the world. I’d sold them all that this was a great place. But you came up short last night. Again the waitress was amazing. But the kitchen was underperforming I spent way too long there. Wanted to be gone by 10pm. Left at 11:45pm.
   

   Earls Kitchen + Bar - Test Kitchen - VancouverRespuesta enviada hace 3 días

   Hi Lyle, Thank you for taking the time to share your feedback with us. I want to sincerely apologize for your recent experience.We deeply regret that we did not live up to your expectations, particularly with the delay in your entrées and the quality of the food upon arrival. While I’m very glad to hear your server made a great impression and provided excellent service, it’s clear that our kitchen performance fell short, and for that, I’m truly sorry. We are actively reviewing what went wrong that evening to ensure it doesn’t happen again. We value your feedback and the trust you placed in us when recommending our restaurant to your guests. I'd love the opportunity to follow up with you personally and make this right. Taylor Kirkland taylor.kirkland@earls.ca
   

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7. A

   Alison

   Vancouver1 reseña

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 4

   Lack of service throughout entire stay - all food arrived cold after waiting a while. Our group asked for a few items to be heated up or remade, no apology or check up after new food arrived. Overall not a good experience won’t be back to this location.
   

   Earls Kitchen + Bar - Test Kitchen - VancouverRespuesta enviada hace 1 día

   Hi Alison, I want to sincerely apologize for the level of service you received—it’s incredibly disappointing to hear that your table was disregarded throughout the evening, with no proper follow-up once the issue was addressed. This is far from the standard we hold ourselves to, and I’m truly sorry that we let you down. I’ll be following up with our team directly to ensure this doesn’t happen again. I’d really appreciate the chance to turn this around for you. I’d love to invite you back for an experience, on us so we can give you the experience you should have received the first time. Please reach out to me directly so I can arrange it. . Thank you again for your honest feedback—it’s feedback like yours that helps us improve. Warmly, Taylor Kirkland taylor.kirkland@earls.ca
   

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8. T

   Taylor

   Vancouver1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I wish I remembered our servers name but she was the absolute sweetest and even other servers around were so kind too. Food was fantastic and almost my whole table got the test tacos and absolutely loooved them, said it was the best taco they’ve ever had.
   

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9. L

   Lexus

   Vancouver1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing dinner last night served by Alex B! Thanks for being so kind and friendly. I tried the test fish tacos and they were AMAZING! Definitely worth going to try out new dishes. Cocktails are always delicious as well!
   

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10. L

    Lisa

    Toronto1 reseña

    4.0

    Comieron hace 5 días

    1. Global 4
    2. Comida 3
    3. Servicio 3
    4. Ambiente 5

    We went at 1715, but no one even brought us water for like 20 minutes. My wagyu sushi was 10% wagyu and 90% rice, and the wagyu taste more like smoked beef rather than sushi. Atmosphere is great, everyone is super nice.
    

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