Earls Kitchen + Bar - Assembly Row

Review summary

1. M

   Madison

   Western NC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   there was a great seafood platter that me and my friend had
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Hey Madison! Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you and your friend enjoyed our seafood platter. Your kind words truly mean a lot to us. We're glad to know that our service and value met your expectations. We look forward to serving you and your friend again soon! Best wishes, The Management Team
   

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2. V

   Valery

   Unspecified

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding seafood platter! Great service all around
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Hello Valery! Thank you for your fantastic review and for giving us a perfect rating! We're thrilled to hear that you enjoyed our seafood platter and found our service to be outstanding. It's always our goal to provide a top-notch dining experience, and it sounds like we hit the mark with you. We appreciate your kind words and look forward to serving you again soon! Best regards, Earls Management Team
   

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3. P

   Pamela

   Unspecified

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing seafood platter, service and environment!
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Hi Pamela! We're over the moon to hear that you had such a great time at Earls Kitchen + Bar - Assembly Row! It's fantastic to know that our seafood platter hit the mark and that you appreciated our service and environment. Your kind words mean the world to us. We look forward to serving you again soon. Best regards, Earls Management Team
   

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4. T

   Tanvi

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the seafood platter was outstanding!! great experience
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Thanks for the review, Tanvi! We're thrilled to hear that you enjoyed our seafood platter and had a great experience at Earls Kitchen + Bar - Assembly Row. Your kind words mean a lot to us. We strive to provide the best food, service, and value, and it's wonderful to hear that we hit the mark for you. We look forward to serving you again soon! Best, Earls Management Team
   

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5. J

   Jacqueline

   Unspecified

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They have an excellent service and a tasty seafood platter.
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Thanks for the feedback, Jacqueline! We're thrilled to hear that you enjoyed the seafood platter and found our service excellent. At Earls Kitchen + Bar - Assembly Row, we strive to provide a delightful dining experience for all our guests. We appreciate your kind words and look forward to serving you again soon! Best wishes, Earls Management Team
   

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6. L

   Lee

   Greater Boston

   1 review

   1.0

   1 review

   Dined on February 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   This is my second time dining at Earls. I swore I’d never come back however I was meeting friends and it was convenient. Again, the food was cold. We all had meat, cold and chewy. My friends surf and turf also cold with the lobster “ tasted like it was cooked hours ago and reheated. “ Overall the food was unremarkable.
   

   Earls Kitchen + Bar - Assembly RowResponded on February 3, 2025

   Hi Lee, Thank you for your feedback and for choosing Earls Kitchen + Bar - Assembly Row for your meetings. We're sorry to hear that your experience did not meet your expectations. We take your comments about the food temperature and the quality of our meats very seriously and will address this with our culinary team. We're glad to hear that you found our service satisfactory, and we hope that we can welcome you back for a more satisfactory experience in the future. If you have any questions, please email me at kaitlyn.levine@earls.ca Best, Earls Management Team
   

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7. D

   Donna

   VIP

   Greater Boston

   15 reviews

   3.0

   15 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and service was 5 star, but, and it is a big but, …the music was extremely overpowering which unfortunately colored the entire meal. We asked for it to be turned down a couple of times but it never was at an acceptable level…so frustrating and really too bad!
   

   Earls Kitchen + Bar - Assembly RowResponded on February 2, 2025

   Hello Donna! Thank you for taking the time to write a review of your last experience with us. I'm so sorry to hear we were not able to provide 5/5 star service & food quality. I would love to do whatever I can to make it up to you and your guests. Please email me directly at kaitlyn.levine@earls.ca Kind regards-
   

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8. J

   Joshua

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined on January 25, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We had a great time at the restaurant and enjoyed the ambiance.
   

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9. W

   Wendy

   Greater Boston

   1 review

   5.0

   1 review

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jonathan R. was our server. He was warm and friendly and gave us the best service. Thank you !
   

   Earls Kitchen + Bar - Assembly RowResponded on January 26, 2025

   Thanks for visiting us, Wendy! We're thrilled to hear that you had a wonderful experience at Earls Kitchen + Bar - Assembly Row with Jonathan. It's great to know that our team was warm and friendly in your presence. We appreciate your feedback and we're always looking for ways to improve our service. We hope to see you again soon! Cheers, Earls Management Team
   

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10. N

    Nancy

    VIP

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on January 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service are the excellent, but the background music is much too loud for comfortable conversation
    

    Earls Kitchen + Bar - Assembly RowResponded on January 26, 2025

    Thanks for visiting us, Nancy! We're thrilled to hear that you enjoyed our food and service at Earls Kitchen + Bar - Assembly Row. We understand that the background music can sometimes be too loud, which can make conversation a bit difficult. We appreciate your feedback and will take it into consideration. We hope to see you again soon! Cheers, Earls Management Team
    

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