Dave & Buster's - Scranton

Dave & Buster's - Scranton reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. r

   rebecca

   Poconos1 review

   4.0

   Dined on April 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was very slow...our waitress was absolutely wonderful. She was nice and polite, happy. She was just very busy. They just need more wait staff and table cleaners.
   

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2. J

   Jessica

   Poconos1 review

   4.0

   Dined on April 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   App not working. Not able to assist in store or provide offers In app
   

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3. D

   Dawne

   Orlando1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nami was awesome and very attentive to our needs. Manager walks around and checks on everyone. Manager was very pleasant and friendly. Guys at the door were engaging. Everyone makes sure you have a good time. Place is much smaller than other Dave & Busters.
   

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4. D

   David

   Poconos1 review

   3.0

   Dined on March 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Was greeted by a friendly person first and he told me there would be a few minute wait, then the female hostess asked us as well, she spoke very quietly and I could barely hear her it seemed to aggravate her when I asked her to repeat herself. She also seemed to take offense when I told her someone had already checked us in. We then were shown to our table but then it took roughly 15 minutes for someone to come take our drink order, the waitress was friendly. She informed me that they couldn’t make what my son and I wanted as they were out of buns, I was able to order my son something else. I took a minute and ordered something I was unsure about, food came out in a reasonable amount of time, my dish was a bit spicy. The rest of the experience went well.
   

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5. A

   Angela

   Poconos1 review

   2.0

   Dined on March 22, 2025

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   Our first time here and the first 10 minutes was not pleasant. The host was very nice. Told her it was our first time and asked for an overview on how it worked. Also reserved a table 1 week prior along with purchasing An advanced card via my rewards app ahead of time.Very nice hostess. Explained everything..and also told me I can transfer my virtual card to a physical one if need be . Tried to use my phone to play games would not work. Stopped by prize area as instructed by hostess to tell them and see if he could transfer card from my phone to a physical one . Very rude. Acted like I didn't know what I was doing. Asked for Google wallet pin and then asked me to take my cover off my phone. When I refused he handed me my phone and walked away. Requested a manager immediately and she very quickly transferred the card and apologized... Then when it was time to be seated at our reserved table for 9 we were first placed at a table that required extra seats put at the booth. The nice waitress took action immediately and said we would not be comfortable and got us a bigger table to accommodate our party . It was not an overall pleasant experience for our first time there especially because it was my daughter's birthday and that was her request to go there..
   

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6. b

   bill

   Philadelphia5 reviews

   3.0

   Dined on March 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   I ordered the Salmon Bowl - it was very good - but the piece of salmon was half the size as depicted in the menu. It was $23 - so that wasn't great. Everyone else's food was very good. It was the opening day of March Madness today and they were unprepared for the crowd for some reason - would think it is one of the best days of the year for them and they would have been fully staffed. Overall good experience and will go back - and even order the salmon again because it really was good - but need to get the portion correct to at least match was is presented in the menu picture.
   

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7. P

   Paula

   Poconos1 review

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Too loud in eating area Some games didn’t work Some food items unavailable such as Cole slaw with my chicken tenders meal. Too expensive for 4 tenders and cold fries
   

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8. G

   Glenn

   Philadelphia1 review

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   My reservation was for Saturday at 5:45 confirmed by my email and when I got there they said it was for Sunday and we had to wait over an hour for a table.
   

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9. D

   Danielle

   Poconos1 review

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   It’s a fun place check it out! It’s loud and energetic I’d recommend ordering regular bar food like burgers or wings, games are fun for all ages.
   

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10. S

    Scott

    Atlantic City1 review

    2.0

    Dined on March 1, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    Made a reservation for 6pm, table was ready at 6:45.
    

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