Craft309 Kitchen + Bar

Craft309 Kitchen + Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

1. M

   Michael

   Cleveland1 review

   1.0

   Dined on October 8, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation one month in advance to beat the crowd. I arrived at the restaurant and was told by the hostess that they do not use OpenTable and therefore had no record of my reservation. The wait was long, so I chose to take my business elsewhere. Not sure what the point of making a reservation was if it was not going to be honored.
   

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2. WB

   WorkerBee

   Chicago2 reviews

   4.0

   Dined on July 27, 2023

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for lunch and we initially were the only party there with only one other group coming in after us. The waitress was very attentive and friendly. It was quiet, clean, well spaced out, and easy to find. The menu is slightly limited so it's not likely a place once would visit often due to lack of choices. Prices were reasonable for about half of the items, the rest I felt was on the expensive side. That being said, the food was delicious as was agreed by our whole party. I only knocked down the value a bit because I thought it was petty to charge for a side of ranch which I asked for my fries. I was not informed there either be a charge and I just think it's ridiculous to charge for something like that. I did feel that it seemed to take a while to get our food after ordering considering we were the only ones there, so I would just throw caution if it would be more busy on what that impact may be but I can't speak from experience since this was my first visit.
   

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3. KF

   KathrynF

   Chicago1 review

   5.0

   Dined on June 28, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience and great food for lunch yesterday! I got the hangover burger and OMG it was to die for! We will definitely be back soon. Convenient location for those of us who work downtown and the atmosphere is beautiful! Check out all of the taps in the bar if/when you go! I don’t drink beer but if you do, there is plenty to try! 5/5 from me and I am super picky!
   

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4. TS

   ThomasS

   Chicago1 review

   4.0

   Dined on June 23, 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Seated very quickly. Waitstaff took our order quickly and we got our food quickly.
   

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5. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on March 3, 2023

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Didn’t have items on menu or half of the wines on the wine list. Complained that their system was down but clearly understaffed.
   

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6. F

   Foodman429

   Chicago1 review

   1.0

   Dined on February 12, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not the best place to pick unless you want a list of drinks not on the menu. People yelling at each other. The drinks coming out hotter than the food.
   

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7. j

   jessiz

   Chicago1 review

   1.0

   Dined on February 5, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   We ordered drinks and and apps fairly quickly but then waited for 45 minutes before we got our drinks and come to find out our appetizers were not even started yet. The waitress said they hadn’t started them b/c another table ordered first???!!! You can’t cook more than 1 tables food at once?? Not her fault, she was very nice, but needless to say, we paid for the drinks we finally got and left. Went to another restaurant to eat. This place is very cute, but afraid they won’t make it with the terrible service they have.
   

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8. OT

   OpenTable Diner

   Tallahassee6 reviews

   2.0

   Dined on January 22, 2023

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   We were honestly very underwhelmed with this meal. We each ordered a beef based dish (he ordered the brisket and I ordered the steak sandwich) and they were the exact same pieces of meat. They seemed to have just taken two orders of some sort of frozen shredded beef and made both entrees with them which were neither correct for the entrees that we ordered. The service staff seemed very confused as well as the host, then the bartender told us that they were brand new on their very first day, which I was shocked that they didn’t have anyone helping them. It was overall just not a good meal at all and we won’t be back.
   

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9. s

   shelley

   New York City1 review

   4.0

   Dined on January 22, 2023

   1. Overall 4
   2. Food 1
   3. Service 4
   4. Ambience 2

   The food was not good at all. The drinks from bar were great. Our waiter Zack was great as well. The chicken strips tasted odd. The Mac and cheese for kids was spicy so granddaughter couldnt eat it. Burgers were fair. At breakfast we paid $1 each when we’re told was complimentary. Eggs were odd tasting, pancakes were coarse and overall was very disappointing. I hope the food can be improved as our hotel stay was great at adjoined hotel.
   

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10. W

    Warpedcandy

    Chicago1 review

    3.0

    Dined on January 14, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Glad I tried this place out, but not sure I'll be going again. They have one vegetarian entree, and do not consistently have it in stock. The garlic parm fries were very greasy. The Peorian drink was pretty good.
    

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