Cirella's an italian bistro & sushi bar - Bonita Springs

Cirella's an italian bistro & sushi bar - Bonita Springs reviews from people who’ve dined at this restaurant. Based on recent rating.

1. AJ

   AJNC

   Las Vegas10 reviews

   5.0

   Reviewed on January 5, 2020

   1. Overall 5

   This is a unique restaurant and our recent 12/28/19 dining experience was superb. We had a party of six and ordered a variety of Italian and sushi food. All were outstanding. The Sushi Boat for 2 was noteworthy for its quality and abundance. Plus we had an outstanding waiter Casey!
   

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2. E

   Emjay VIP

   Naples9 reviews

   2.0

   Dined on April 23, 2019

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Oh how we used to enjoy this place. Cirella’s held such a special place in my heart. Where else can you get delicious Italian food and fresh, innovative sushi? Going forward, the answer is, not at Cirella’s. Times have changed. To say I was disappointed is a gross misrepresentation of the word disappointed. Restaurant was at capacity and 90-94% of the patrons were indulging in an alcoholic beverage, yet there was only one bartender for the entire establishment. Krissy is a supreme professional, but it was a little ridiculous to expect her to handle drinks for the entire restaurant and bar. Four people in our party ordered martinis and they were served in stemless wine glasses. We were happy to have glassware. The table next to us received their cocktails in styrofoam cups. Food took forever and was mediocre at best. Service was sub-par due to staffing issues- I know this because our server told us that she went to the ladies room twice to cry. Most definitely the worst experience I’ve had in a long while
   

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3. R

   Richie

   Naples7 reviews

   4.0

   Dined on April 12, 2019

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Overall experience was good but we didn’t see the waitress for 15-20 minutes at least a couple of times during the meal, one member of our party requested a lime for their drink and they got it 20-30 minutes later, and finally 3 of the 4 members of our party got dinner served at the same time and the 4th member got theirs served 10-15 minutes later. We’ll probably come back but you might want to keep an eye for improvement on some of your service staff.
   

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4. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on April 5, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible. They interpreted my reservation note that said “highchair” as “hightop” for some reason. They then told us when we arrived they didn’t have anything else available for us. They generally did not seem apologetic about this. it was absurd that they couldn’t figure something else out. Terrible customer service for a restaurant. Their last excuse was that they are not on open table anymore. Probably because they don’t know how to handle reservations correctly.
   

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5. S

   susanS

   Naples1 review

   2.0

   Dined on March 27, 2019

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Our family of four adults and four children had dinner at Cirella's last Wednesday at five o'clock. We were celebrating our daughter's birthday. The food took over an hour to reach our table after asking many times for it. We had small children, were there early so we could have good service, and were very disappointed. The food was not up to par either. The arugula salad had very little dressing, hardly any parmesan cheese, and nothing special about it. We have had it before when it was fresh and delicious. The spaghetti and meatballs was just ok and the sushi ok too. The table was not cleared and we were fighting with dishes everywhere. There was not even room for the cake when the waitress finally brought it out. We usually love Cirella's but not this time. It was a big disappointment.
   

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6. MO

   MaureenO

   Naples3 reviews

   5.0

   Dined on March 27, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always reliable for food quality. Had an awesome Cosmo too.
   

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7. JF

   JimF

   Chicago4 reviews

   3.0

   Dined on March 25, 2019

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Third time is not a charm. This is three times in a row our service has been slow and inconsistent. Not enough servers to wait on the amount of tables they have filled when they are busy. This used to be one of our favorite “go to” places. We will not be returning anytime soon. They had their chance!
   

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8. JC

   JaniceC

   Philadelphia8 reviews

   1.0

   Dined on March 25, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We arrived at the restaurant and were informed by the not so nice hostess that we didn’t have a reservation . I made it on open table and she said they don’t use open table. There were plenty of tables available to seat us. Unfortunately her attitude made our decision not to stay. We were to dine at their new location and Open Table said nothing about they don’t use open table at that location. Very confusing and disappointing.
   

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9. F

   Fred

   Naples37 reviews

   5.0

   Dined on March 21, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both service and food outstanding. Best chicken piccata ever plus very good sushi. Nice evening. Highly recommend.
   

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10. B

    Buckeye412

    Naples5 reviews

    5.0

    Dined on March 21, 2019

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 3

    We’ve been to Cirella’s many times. Always good! Doesn’t disappoint. Gnocchis are very good.
    

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