Charrúa Madrid

Charrúa Madrid reviews from people who’ve dined at this restaurant. Based on recent rating.

1. x

   xoxo

   London2 reviews

   2.0

   Dined on January 17, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Having booked this restaurant more than a month in advance with a note saying that we were celebrating our wedding anniversary we were incredibly disappointed to have been shown to dine in the bar in front of the meat grill (which is a very warm area to sit in). When asking the front of house staff whether it would be possible to change he said "no, you can go somewhere else if you don't like it because we are full", so we told him that we were celebrating a special occasion and if we couldn't sit elsewhere then we would simply leave. He called a colleague and they managed to "find" another table with the message that the table was only free until 10pm. That was of course fine with us and we proceeded to have dinner. This is a meat restaurant and having asked for the meat to be cooked medium rare it was delivered raw, but thankfully the restaurant fixed this - still very odd that they can't get a piece of meat that we paid €95 cooked per our request. This restaurant is missing a beat with its service. They need to do much better, be more attentive and take care of their diners, not treat them like a paycheck. At precisely 10pm the rude front of house staff came up and placed the bill in front of us, without saying a word. I doubt we will go back here, which is a shame since the previous 4 occasions when we've eaten there have been good.
   

   Is this helpful?

2. IK

   IlijaK

   Hungary1 review

   5.0

   Dined on December 9, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Todo excelente!! Servicio, comida ambiente! La calidad de la comida es brutal. Enhorabuena
   

   Is this helpful?

3. IC

   IdalyCh VIP

   Mexico City36 reviews

   3.0

   Dined on November 14, 2023

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   La carne llegó fría , mal servicio no está bueno teníamos muchas expectativas
   

   Is this helpful?

4. G

   Giampiero

   London1 review

   5.0

   Dined on November 9, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ottimo ambiente e locazione stupenda. Cibo di alta qualità e ottimo. Consigliato
   

   Is this helpful?

5. EM

   EnriqueM

   Madrid1 review

   5.0

   Dined on October 23, 2023

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Muy buen ambiente, buen servicio y muy buena la cena
   

   Is this helpful?