Charm Thai Cuisine

Charm Thai Cuisine reviews from people who’ve dined at this restaurant. Based on recent rating.

1. SK

   SKY1 VIP

   Los Angeles1 review

   5.0

   Dined on November 4, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was concerned after reading reviews on their service. We had Christian helping us and he was great. Food was excellent. We took a bottle of Cab and it complimented thai food very well.
   

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2. B

   Booboo VIP

   Phoenix99 reviews

   4.0

   Dined on October 31, 2018

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. The squash appetizer is soooo good. Happy hour until 7 is great. Beware, the medium heat level is still spicy.
   

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3. DY

   DaleY

   Las Vegas2 reviews

   4.0

   Dined on October 27, 2018

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A place to go back to. Good food, good service. Friendly staff.
   

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4. OT

   OpenTable Diner VIP

   Phoenix63 reviews

   4.0

   Dined on October 25, 2018

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 3

   service was horrible. food was good . wouldn't go again.
   

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5. p

   pattyd VIP

   Phoenix42 reviews

   3.0

   Dined on October 12, 2018

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our last visit here was fabulous. This one, not so much. Went on a Thurs night, arrived at 5:30. Hardly anyone in there. Sean, the bartender/server greeted us and is very pleasant. Food was excellent. But the place was woefully short-staffed. Sean and a helper. That was it, and as the restaurant filled up, the service level declined. Dirty plates sat on the table for a long time, and when Sean did come by, he already had our check. I asked about getting their French Press Coffee, and was pretty much told he didn't have time to make it, as he was so busy. Probably handling about a dozen tables. That's very poor. My message here is to the owner. Staff your restaurant properly if you want repeat business. I'm not sure I would return, as the experience was not that great, considering the cost of the food. And our finish, after not being able to get coffee, because they were too busy, is unacceptable.
   

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6. l

   lv2eat

   Phoenix37 reviews

   2.0

   Dined on September 9, 2018

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   For years this has been one of our favorite Thai restaurants. The kabocha curry is amazing, but things certainly have gone downhill. Apparently nobody ever heard of pacing because the lettuce wrap appetizer came about 2 mins before the entrees. It was a lovely presentation but the coconut was way too sweet and overwhelmed everything thing else in the dish. Then the entrees - the curry was terrific but the hot pot was awful - instead of medium spice there was no spice at all. The amt. of sterno to keep the pot warm was so little it burned out BEFORE it got to the table. So lukewarm and bland. The replacement was flavorful but the sterno was burning so hot you could smell it. With no way to adjust the size of the flame the food got dangerously hot. Asked to speak to the manager, but apparently he was too busy with a phone call. Tells you what he thinks of customer issues.
   

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7. n

   nick

   Phoenix41 reviews

   4.0

   Dined on August 11, 2018

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Always have a great experience with delicious food!
   

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8. L

   Likefood

   Phoenix123 reviews

   3.0

   Dined on July 12, 2018

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We go here often. Food is very good but same issue keeps popping up. SERVICE. We got seated and after a short wait gave our order to the waitress. Ordered Coconut Shrimp appetizer and two curry dishes for dinner. Asked that the curry no come until we had finished our appetizer. 15 minutes later still no appetizer and other people had been seated and had already got their appetizer. finally appetizer came, 20 minutes after ordering it. We enjoyed the appetizer and just as soon as we finished it, here comes dinner. Only problem it wasn't what ordered. Turns out it was for another table. They took it back and delivered it to the right table. After a few more minutes they brought the right meals, Unfortunately while my wife food was hot, mine was just barely warm. By this time I just went ahead and ate it. We love the food but they have to find some way to provide good service.
   

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9. L

   Lulu VIP

   Phoenix7 reviews

   5.0

   Dined on July 1, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christian, our Host and Server, did a great job!! He greeted us, sat us at our Reserved Table...yes, they take reservations AND recommended their popular Happy Hour Beverages and Appetizers for Starters. Then he proceeded to go through their menu and recommended their most popular items customers seem to enjoy. Everything was freshly made. We will be returning soon. Thank you, Christian!!
   

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10. n

    nick

    Phoenix41 reviews

    4.0

    Dined on June 16, 2018

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    The food is always delicious food and the staff is always friendly!
    

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