Charlie and the Chocolate Factory Afternoon Tea at One Aldwych

Charlie and the Chocolate Factory Afternoon Tea at One Aldwych reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Danielle

   Essex1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food wasn't great they need to have more options you don't get any you just get given a set one and we didn't like half the sandwich fillings also the kid deserts are not very kiddie the only thing my girl likes was the candy floss. Also the theme is not very charlie and the chocolate factory it just feels like you are in a normal restaurant they should have some themed music and maybe pictures or something. Very disappointed.
   

   Is this helpful?

2. A

   Andy

   London3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a thoroughly enjoyable experience and were very well looked after by our server and the wider team. The food was excellent and the leftovers were beautifully boxed up for us to take home. Will throughly recommend to all our friends. Thank you!
   

   Is this helpful?

3. B

   Briony

   London1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   My least favourite out of the Afternoon Tea's I have booked. The staff were polite and the cakes were nice however its felt cheeper and less of a special experience for a family treat. The booth and table were a little tired and the ambiance a little flat, not an immersive experience for a child. The service felt standard; not receiving much table attention, clearing of plates/ table settings and not being asked if we wanted more cakes, teas or drinks. Unfortunately being given the bill placed on our table without checking if we had finished or wanted something else. A £250 bill, a 90 minute experience, it lacked the class and attentiveness of eating out somewhere special, after getting dressed up and excited for a Afternoon Tea in a London restaurant :(
   

   Is this helpful?

4. A

   Anjum

   London1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   This was our first time attending the Charlie and the Chocolate factory afternoon tea experience. We were unfortunately seated at a very small table (single table for 3 people) this made the whole experience feel cramped. When our tea was served we felt rushed to finish, as our teas were being taken away quickly to clear the table; a problem that could have been avoided if we were seated at a bigger table. The sandwiches and scones were okay but the desserts were not to our taste. The waiters were very good with our autistic boy. We probably won’t be coming here again as it was very overpriced for what it was.
   

   Is this helpful?

5. N

   Natalie

   London1 review

   3.0

   Dined on April 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Whilst we had a nice afternoon having had afternoon tea before I feel it is quite overpriced for what you get
   

   Is this helpful?

6. K

   Kim

   London2 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing. Had to bring cakes home. The service was 100%. Could not fault anything
   

   Is this helpful?

7. J

   Jo

   London3 reviews

   4.0

   Dined on April 17, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Concept , service and food was great , entrance was exciting but would be even better if the seating area had CaCF styling or decor , atmosphere was a little formal. Staff were lovely and attentive always asking if you want extras , more sandwiches or more drinks. Cost was very expensive but a nice experience if more CaCF theme around the dining room was available .
   

   Is this helpful?

8. B

   Bethany VIP

   Washington DC2 reviews

   2.0

   Dined on April 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   The atmosphere was not inviting for kids and didn’t relate to the theme of the restaurant. Our kids were not impressed with the tea sandwiches and the adult version is over priced for what was included for sure. The scones were good but that is all. The sweet treats are tiny our son paying the adult rate was excited for the milkshake and it was the size of a shot. And warm. I won’t recommend spending $ or time here.
   

   Is this helpful?

9. P

   Peter

   London1 review

   2.0

   Dined on April 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   I don't understand why it's called Charlie and the chocolate because there was nothing to say it was, if someone walked into the room they would have had no idea what it was all about!!
   

   Is this helpful?

10. I

    Irina

    London1 review

    2.0

    Dined on April 13, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    Overpriced tourist trap. Instagrammable experience. Kids will enjoy it because it is sugar filled desserts and plain sandwiches. The waitress was rude and rushed. Not bad per se but the whole thing is just unimaginably overpriced. Feft like being scammed.
    

    Is this helpful?