Charlie and the Chocolate Factory Afternoon Tea at One Aldwych

Charlie and the Chocolate Factory Afternoon Tea at One Aldwych reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Judi

   London2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful! Tremendous service and attention to dietary requirements. Very generous refills. All round 5 stars!
   

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2. M

   Mark

   London1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   We arrived with high expectations and were immediately met with outstanding and attentive service, which truly lifted the start of the experience. The sweet treats were delightful, with a lovely taste and a beautiful touch that showed care and creativity. However, the rest of the experience fell short. The first savory serving, especially the toast, was a real disappointment and did not live up to what was promised or expected. The ambience and decor, intended to create a “Charlie and the Chocolate Factory” atmosphere, felt unfinished and lacked the magical, immersive feel we had hoped for. Considering the high price point, the overall experience unfortunately did not match the value. Massive praise to the staff – they were the highlight of the visit – but the place has a lot of untapped potential that still needs to be realized.
   

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3. C

   Clare

   Atlanta14 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was good. Service was mostly good- sometimes a little slow but we weren’t in a hurry.
   

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4. A

   Adrian

   London51 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   First … despite the price and the fact there is a cocktails option this is a kids restaurant. There’s a Charlie and the chocolate factory theme but thats just a facade for charging very high prices for very simple kids food. A few small finger sandwiches and a couple of scones with cream and jam and a final mini desserts make up this mean that will set you back 70-85 GBP. It would be expensive at half that price so the theme seems to allow the excessive pricing. There’s better ways to enthral your children.
   

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5. D

   Danielle

   Essex1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food wasn't great they need to have more options you don't get any you just get given a set one and we didn't like half the sandwich fillings also the kid deserts are not very kiddie the only thing my girl likes was the candy floss. Also the theme is not very charlie and the chocolate factory it just feels like you are in a normal restaurant they should have some themed music and maybe pictures or something. Very disappointed.
   

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6. A

   Andy

   London3 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a thoroughly enjoyable experience and were very well looked after by our server and the wider team. The food was excellent and the leftovers were beautifully boxed up for us to take home. Will throughly recommend to all our friends. Thank you!
   

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7. B

   Briony

   London1 review

   1.0

   Dined on April 19, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   My least favourite out of the Afternoon Tea's I have booked. The staff were polite and the cakes were nice however its felt cheeper and less of a special experience for a family treat. The booth and table were a little tired and the ambiance a little flat, not an immersive experience for a child. The service felt standard; not receiving much table attention, clearing of plates/ table settings and not being asked if we wanted more cakes, teas or drinks. Unfortunately being given the bill placed on our table without checking if we had finished or wanted something else. A £250 bill, a 90 minute experience, it lacked the class and attentiveness of eating out somewhere special, after getting dressed up and excited for a Afternoon Tea in a London restaurant :(
   

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8. A

   Anjum

   London1 review

   2.0

   Dined on April 19, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   This was our first time attending the Charlie and the Chocolate factory afternoon tea experience. We were unfortunately seated at a very small table (single table for 3 people) this made the whole experience feel cramped. When our tea was served we felt rushed to finish, as our teas were being taken away quickly to clear the table; a problem that could have been avoided if we were seated at a bigger table. The sandwiches and scones were okay but the desserts were not to our taste. The waiters were very good with our autistic boy. We probably won’t be coming here again as it was very overpriced for what it was.
   

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9. N

   Natalie

   London1 review

   3.0

   Dined on April 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Whilst we had a nice afternoon having had afternoon tea before I feel it is quite overpriced for what you get
   

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10. K

    Kim

    London2 reviews

    5.0

    Dined on April 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing. Had to bring cakes home. The service was 100%. Could not fault anything
    

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