CASA NEOS

CASA NEOS reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Restaurant was great! Beautiful and nice ambience. Food was really good, but prices were too high for some things.
   

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2. K

   Katie

   Los Angeles5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dining experience! Service was impeccable. Food was delicious.
   

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3. e

   erika VIP

   Miami1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Sitting in the terrace near boat access was a bad experience considering the smell of kerosene and the noise of the boats engines
   

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4. O

   Omid VIP

   Los Angeles2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing location! Visited for my first time with my wife; we loved it! Great food, amazing drinks, wonderful music and entertainment. Five stars all around. Would love to be back again soon! Thank you!!
   

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5. A

   Anne VIP

   Montreal9 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The valet is on the opposite side of the resto and a tad hidden. The minute you walk in it’s got a great atmosphere! Beautiful and energetic vibe. Kind hostesses and bartender was nice. Sat at the beach club and needed a bracelet . Not sure why as it was not too busy but ok. Our waiter came promptly and was ok explaining the food. The appetizers came pretty fast ( note they are small for sharing ). Then the service got very slow. Waiting for him to come by to order more drinks was very slow. If he’d pass by he didn’t necessarily look at our table . We’d call out he didn’t hear us. No one really payed attention tbh. It was a Tuesday night I’d hate to see it on a busy night !! Would go back for the vibe and food even though I’ve had better . Service was definitely a problem and for an established lady out with her girlfriends this was a big red flag. Not sure my husband would come back with the service being a problem. Too many epic restaurants in Miami with much better service and great food .
   

   CASA NEOSResponded 2 days ago

   Dear Anne; Thank you for sharing your detailed experience with us. We’re glad you enjoyed the lively atmosphere, kind hostesses, and the vibe at the beach club. However, we’re truly sorry to hear that the service did not meet your expectations — especially on a quieter night, when attentiveness should be a given. Your feedback is important, and we’ll be sure to pass this along to the team to help improve the experience for future visits. We appreciate your honesty and hope to welcome you back under better circumstances. Warm regards, CASA NEOS
   

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6. G

   G

   Dallas2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was lovely the Staff was on point Allllllll The time and the food was great we had a table by the water and it was perfect I will be back
   

   CASA NEOSResponded 2 days ago

   Dear Mr. G, Thank you for your lovely feedback! We’re delighted to hear that our waterfront dining experience and attentive staff made your visit enjoyable. We're eager to welcome you back soon! CASA NEOS
   

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7. A

   Alejandro

   New York City7 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great place to immerse yourself into miami vibes.
   

   CASA NEOSResponded 5 days ago

   Dear Mr. Alejandro, We appreciate your feedback! It's great to hear that our dockside atmosphere helped immerse you in the lively Miami spirit. We hope to see you again soon for more enjoyable moments! CASA NEOS
   

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8. J

   Joao

   Unspecified2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, great food and great drinks. Very well served and attended by all the staff. The drinks took a while to arrive, but no problem
   

   CASA NEOSResponded 4 days ago

   Dear Mr. Joao, Thank you for your fantastic feedback! We’re glad you enjoyed the food and drinks at our waterfront dining venue. Your satisfaction means a lot to our team. CASA NEOS
   

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9. J

   Jenny VIP

   Philadelphia4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have visited this place many times and each time I have a lot of fun. Great food, great music, beautiful people. I will be happy to visit Casa NEOS again !
   

   CASA NEOSResponded 4 days ago

   Dear Ms. Jenny, We are so pleased to hear you always have a great time at our restaurant! Your enthusiasm for our food and live music is truly appreciated. We can't wait to welcome you back! CASA NEOS
   

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10. J

    Jorge

    New York City5 reviews

    3.0

    Dined 7 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4

    Very good food, the bouncer made us wait 20 min at the door (probably wanting a bribe)
    

    CASA NEOSResponded 5 days ago

    Dear Jorge, Thank you for your feedback. We're glad to hear you enjoyed the food at Casa Neos, but we’re truly sorry about your experience at the entrance. This is not the level of hospitality we aim to provide. Your comment has been shared with our team, and we will look into it to ensure every guest feels genuinely welcomed from the moment they arrive. We appreciate you taking the time to share your experience, and we hope to offer a smoother welcome on your next visit. CASA NEOS Management
    

    1 person found this helpful