Cafe Rouge Leicester

Cafe Rouge Leicester reviews from people who’ve dined at this restaurant. Based on recent rating.

1. AB

   AnthonyB

   Liverpool33 reviews

   1.0

   Dined on February 14, 2018

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible service, terrible attitude and slow service. I would suggest you avoid. Had a coupon for discount from cafe rouge website and told I couldn't use it, though it was valid. A shrug of shoulders was the response I got. I even complained to head office and got a generic response rather than an apology to the points I raised. Poor!
   

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2. OT

   OpenTable Diner

   London4 reviews

   4.0

   Dined on February 4, 2018

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely, relaxing Sunday afternoon with good food and wine and attentive but unfussy service. We had three courses and wine and it was good value and delicious.
   

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3. OT

   OpenTable Diner

   Leicestershire1 review

   2.0

   Dined on December 6, 2017

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   One order was wrong. By the time the replacement meal came everyone else had already finished.
   

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4. D

   Debbie

   Leicestershire3 reviews

   3.0

   Dined on December 3, 2017

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 1

   It was a Sunday but near Christmas think more staff should have been working
   

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5. OT

   OpenTable Diner

   Leicestershire1 review

   3.0

   Dined on December 1, 2017

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was disorganised, not especially busy but waited a long time for mains to arrive and steaks not particularly hot which suggests had been waiting s while. Would suggest one member of waiting staff take responsibility for table and service might improve. Previously had good service but last two visits recently not good and long waits. Will not be back for a while.
   

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6. OT

   OpenTable Diner

   Leicestershire1 review

   5.0

   Dined on November 7, 2017

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was very nice however took a long time for our mains to come.
   

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7. OT

   OpenTable Diner

   Leicestershire1 review

   4.0

   Dined on August 6, 2017

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The service was good and the staff polite and friendly. The atmosphere is nice and so is the decor. I feel that the food is slightly overpriced and main meal portion sizes weren't particularly generous either. My husband had three courses and still wasn't full. Soft drinks were pricey , £1.75 for a black currant squash which is 90% tap water! We used Tesco club card vouchers to pay for our food so technically free, but I wouldn't have liked to pay the full amount for what we had
   

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8. DP

   DianaP

   Leicestershire2 reviews

   3.0

   Dined on July 26, 2017

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Generally good but restaurant far from full and so we'd have expected food to arrive sooner. We had informed staff that two of the party were due at the cinema at two and despite assurances, they were unable to have dessert as main course took so long to arrive
   

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9. OT

   OpenTable Diner

   Leicestershire1 review

   3.0

   Dined on March 11, 2017

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Celebrated my birthday with family, food was nice but expensive for what you got. They had ran out of the wine we wanted, which was a shame as we'd booked for 5pm so it wasn't like it was late at night. Service was ok but we had to ask every time we wanted something, no one came to us to order drinks etc. The bill was £20 overcharged for things we hadn't had. Wouldn't rush back to be honest again which is a shame as the restaurant looks so lovely and we had been really looking forward to it.
   

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10. OT

    OpenTable Diner

    Leicestershire1 review

    1.0

    Dined on February 14, 2017

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I made a reservation a day prior to valentines day, was told it went through by open table. Upon calling the restaurant on the day of, I was told there was no reservations available under my name. I called back twice, was told the same things both times. I was not pleased with the customer service, although the food looked good. I didn't get to eat it, so i wouldn't know. Overall, it is probably best if the Cafe Rouge takes itself off of open table or figures out what is going on.
    

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