Cafe Majestic

Cafe Majestic reviews from people who’ve dined at this restaurant. Based on recent rating.

1. MY

   MomYee

   San Francisco36 reviews

   5.0

   Dined on August 4, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and coffee quiet little gem near Japantown. Only minus orange juice didn't taste like fresh squeezed.
   

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2. JB

   JenniferB

   San Francisco3 reviews

   1.0

   Dined on May 12, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation for Mother’s Day. When we got there, they had no record of the reservation. We weren’t the only one this happened to. They had the majority of the restaurant set up for a painting class. At first I thought this was a Mother’s Day special thing, but after reading other reviews, I realize I was wrong. We started hearing other patrons complaining that no one had taken their orders. We decided not to wait and found another place to eat. It was delicious, very accommodating and perfect for Mother’s Day, unlike Cafe Majestic. It was like Cafe Majestic didn’t know it was Mother’s Day and was not prepared in the least for it. Major mistake on the food and beverage director or restaurant manager’s part. You left your restaurant staff and hotel staff floundering and they failed. Very disappointing.
   

   1 person found this helpful

3. E

   Esther

   San Francisco4 reviews

   1.0

   Dined on May 12, 2019

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   When we arrived, there seemed to be no professional dining staff anywhere. Nobody seemed to know anything about our reservation and no tables were set for a party of three. They cleared a table at a banquette for us, but the larger issue was that there was a paint-splattered dropcloth on the floor and dozens of chairs and easels cluttering the center of the room. We soon learned about the weekly painting class that takes place in the room, something we knew nothing about when making the reservation. Our table had a tablecloth on it and nothing else. There was no sugar or table setting on the table. We had to get that ourselves. We were not offered water, juice, or anything else. Getting any staff's attention over the painting class was very difficult. We felt utterly like an afterthought. The food took too long to arrive, considering there were hardly any diners in the room. Everything was cold. The syrup tasted like Aunt Jemima. We made the best of it and ate the food, which certainly tasted fine - not really worth the price, but fine.
   

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4. f

   fleurdemarigny

   San Francisco5 reviews

   1.0

   Dined on May 13, 2018

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   This booths were dirty. There was old paint and quite a lot of hair on the, as if they hadn’t been wiped or dusted in ages. I was served cream that was so old there was a line in the saucer and it curdled in my coffee. When our food came it was served with wilted flowers as decoration on the plate! The bathroom was dirty. There were boxes lying around in random corners. The service was incredibly slow especially for only having two tables at one point. There was a conference screen still up ruining what could have been a mistakenly decent first impression. The glass ramekin that held the sugar packet was disgusting. The menu was unoriginal and limited especially for Mother’s Day. There were bugs circling our table. I couldn’t get a spoon to stir my coffee. We weren’t given menus until 10 minutes after we were seated. This place needs a solid scrub from top to bottom and clearly some new management. Until then STAY AWAY. It’s not worth it and it certainly wasn’t for my Mother’s Day. I’m just happy we weren’t staying here. Nothing encouraged me the rooms would be worth it either.
   

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5. JR

   JessicaR

   Indiana5 reviews

   1.0

   Dined on April 14, 2018

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   The menu online is not the menu we received. Also, a whole portion of the breakfast menu was “unavailable” basically everything that’s was plain eggs/meat or pancakes. There were only two other parties in the restaurant (4 top and a 2 too) and it still took us almost an hour and a half to get our food. My poached eggs were cold, mine and my aunts hash browns were undercooked. They brought our food out before my moms and we were done eating our food before my mom’s even came out.
   

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6. MO

   MelissaO

   San Francisco4 reviews

   2.0

   Dined on December 17, 2017

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   If you're in a pinch for this area/location specifically, maybe. My nephew said his hamburger was good. My crab cake eggs benedict was not good. The hollandaise sauce was clumpy and unusual. The potatoes with the brunch were pretty bad. They seemed like they had been sitting under a heat lamp all morning. It's a lovely room, but there is no attention to detail. The hotel entry was cluttered and the whole place seemed a bit disheveled and unkempt.
   

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7. SG

   SkipG

   Phoenix51 reviews

   1.0

   Dined on September 6, 2017

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was one of the worst experiences in my dining career! We invited friends to be our guests for my wife's birthday celebration. I called the day before to check on the corkage fee since we own a winery and wanted to bring our own wine, and I was told that the restaurant was closed since it was Monday, but I would get a call Monday morning after the restaurant opened at 7am for breakfast, Not heraing back, I called a 5pm and was told that noone was there yet. I explained the problem to the front desk manager who could provide no help... and we were to pick up our guest from Sonoma at 5:30 for the ride into the city from our home in Kentfield. When I finally got someone they said that the restaurant was closed for a special event. I asked why they didn't call and was told that they had not consulted their Open Table list. I asked that the manager call me... and also asked for a call or note from the owner, providing my email address. When I checked online, this has happened repeatedly. They should not be allowed to stay in business and ruin peoples dinner parties... and certainly Open Table should not be a party to this!
   

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8. M

   Malihini

   San Francisco6 reviews

   1.0

   Dined on August 12, 2017

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Arrived on time for our 5:15pm Open Table reservation on a Friday evening. Walked into the dining room and it was obvious there was a private party going on. Justine then confirmed this and said, "I guess no one scheduled this with Open Table." Guess not. He offered us a rather lame table in the bar, then in the library (eating on our laps). Not acceptable. We left. We were looking forward to this dinner to celebrate a special occasion. Put on our nice duds and spent some time searching for parking. What a waste. Do yourself a favor and phone (several times) to confirm that this restaurant actually has a table for the reservation you made.
   

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9. NL

   NikiL

   San Francisco47 reviews

   3.0

   Dined on August 5, 2017

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Booked a 9am reservation for breakfast. Didn't realize this was part of a hotel. The service was reallllly slow and the food was so-so. Fine if you're staying there for business, but would recommend walking a few blocks away for something more special.
   

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10. LH

    LaurelH

    San Diego2 reviews

    5.0

    Dined on August 5, 2017

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Enjoyed every aspect of our dinner. Decided to eat in the gorgeous bar with it's large butterfly collection. The bartender was professional,kind and served us quickly and saw to our every need.
    

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